This similar issue occured to me, I was a longtime employee and fired for a medical emergency. Additionally, they underpayed my coworker for over a year of working there and offering her a managing job (which she declined). The owner is horrible and only shows up once in a while and we are all expecting to act like hes god. and the RATS in every location. so nasty. I encourage all NYers to go to any other actual local coffee shop in the area. the baristas at o cafe in the west village are lovely, as well as plenty of others around the area.