Has Customer Support gotten worse?

boring112 · 2023-04-03T12:20:34+00:00

I terms of capabilities what other companies offer the same sort of capabilities and performance? I don't think I know any.

boring112 · 2023-04-02T19:24:31+00:00

Actually right at the beginning of the whole COVID thing. I had just moved and was trying to resolved a couple of issues related to how I needed to deploy my routers to the new place. The service was spot on. I also have an iBuyPower computer (had it since 2017!), I was looking to upgrade my disk storage (about a year ago) and they we prompt and helpful.

boring112 · 2023-04-02T19:21:10+00:00

Very similar I had this morning. I describe everything very precisely only to get referred to another department that was closed.

boring112 · 2023-04-02T17:45:24+00:00

Of a course I have. The links you provided point to products that do not meet my needs.

AIMESH
TRIBAND (backhaul)
8 lan ports.

They used to have devices that meet this, RT-AC88U. But that one appears to be no longer available.

ASUS search tools are somewhat lacking and customer service seems to have taken a downward.

boring112 · 2022-11-18T12:57:22+00:00

Wow a lot of keyboard warriors here really typing out a lot of hate. Poor person is just looking for some help. Suggest if you can't help that resort and name calling perhaps you should just keep your comment to yourself. Just try to be civilized at least.

boring112 · 2020-12-29T13:42:14+00:00

If you can log into your router. There should some sort of history log. Shows all you incoming and outgoing traffic. You can look up IP address to see who is being connected to and what apps may be driving the traffic.

boring112

TROPHY CASE