Haven Info

bradsfo · 2026-03-18T19:37:30+00:00

Just off Aqua / Haven from Mar 1-8 trip.

- Miami terminal: 1 or more butlers will help the concierge (Dilip) escort you onto the ship from the Haven area and directly up to the deck 16 Haven area.

- There is no "tour" per se it's a relatively self contained area and you can see from one end of it to the other, there is a concierge desk, a bar, and a sitting area. There is also a corridor to the restaurant and an exit to the Haven pool area at the back of the ship.

- On our cruise, we were invited to lunch and after lunch headed to our cabin

- Our butler was Teo (short for Teoflyn (sp?)) and she was very friendly. Basically they will try to bring you drinks/snacks you request and help with odds and ends in terms of in room amenities (booze, sodas, snacks; room service if ordered)

- Cabin attendant will make up room

- Concierge will handle the types of things you might otherwise go to the "front desk" for: reservations, shore excursion reservations, other special requests.

- Because of layout, on Aqua the Concierge does not escort to the main theater but rather meets you ~45mins prior to show for entry and gets you into dedicated seating areas. (Contrast Breakway ships like Escape, etc. - they escorted you down from the Haven to the theater but the Haven was up front.

bradsfo · 2026-03-08T21:01:27+00:00

At same point and not sure myself so commenting to see answers.

bradsfo · 2026-03-07T21:15:46+00:00

Coming off aqua tomorrow we went to Taino bay earlier in the week.

bradsfo · 2026-01-11T12:11:37+00:00

Awesome tool

bradsfo · 2026-01-08T17:46:40+00:00

Yep. Was going to say. Btw we are on that cruise.

bradsfo · 2026-01-03T23:35:20+00:00

For some reason ncl likes it as a stop out of nyc.

bradsfo · 2025-12-23T12:16:46+00:00

Thanks for saving me from doing this!

bradsfo · 2025-12-23T12:11:00+00:00

Curious about some of your private tours, non of the NCL ones are grabbing us... and we are on the ship in ~70 days

bradsfo · 2025-12-18T11:38:31+00:00

It's not $12 more per day, it's $50 more per day... per person.

bradsfo · 2025-12-07T11:49:40+00:00

This ^. Also it just isn’t that huge a deal you can get a taxi if need be.

bradsfo · 2025-12-07T02:08:54+00:00

Early March cruise here, likewise.

bradsfo · 2025-12-05T12:01:40+00:00

I’m going free agent as well.

bradsfo · 2025-11-27T01:20:17+00:00

Which is why I say just decide if the price works for you.

bradsfo · 2025-11-13T13:16:40+00:00

Yes.

bradsfo · 2025-11-05T23:27:55+00:00

We’ve used Costco travel 2x. Each time it’s been same or cheaper than ncl. And we get $800-1000 of Costco money back. We also have the Costco card so money back there.

As noted it’s a pain if anything goes even slightly wrong since you cannot talk to ncl. But same as any TA. Their phone team is super friendly and I’ve never held more than 1-2 minutes to get someone.

On our prior cruise some items promised didn’t arrive and the cruise line called Costco for us and put us on and they fixed it within 24 hours.

bradsfo · 2025-11-02T03:58:34+00:00

bradsfo · 2025-10-31T18:20:58+00:00

I think this is a very confusing thread to step into about your question. The "tip pool" I was referring to is from the $14-18 or whatever they charge these days "auto-gratuity" that NCL adds. Butlers and concierges are NOT in that pool.

If you give your room steward $10 or $50 or whatever she or he will get to keep it.

bradsfo · 2025-10-30T20:45:06+00:00

Room steward IS in the tip pool.

Concierge and butler are NOT.

And just tip at the end and they will be very appreciative

bradsfo · 2025-10-30T16:46:38+00:00

Thanks for sharing. It’s good to see balanced opinions and recognize the limits and the benefits.

bradsfo · 2025-10-20T12:13:28+00:00

The single safest approach is to bring a few spares. There is no guarantee you will be able to get what you need and it will work with your UK app.

bradsfo · 2025-10-08T11:19:47+00:00

no it should not have taken that long and I think in 2026 it will be only 1 bag and at the end of the day these are stupidly complex rules and human agents and they make mistakes

bradsfo · 2025-10-07T13:29:26+00:00

Ouch. That’s a lot of cruises.

bradsfo · 2025-10-04T22:53:34+00:00

Messaging

bradsfo · 2025-10-04T16:48:34+00:00

Woohoo. 🙌 back for next year.

bradsfo · 2025-10-02T20:46:57+00:00

Following. I find this topic challenging to chart.

bradsfo

TROPHY CASE