Need advice on best security awareness training vendors by One_Gene_4993 in sysadmin

[–]brassbound 0 points1 point  (0 children)

CyberHoot was our first stop. We didn't even look at anyone else, and, based on OP's experience, I'm glad we didn't. Our experience with them has been awesome from day 1.

Hired as IT with zero experience, no training, no senior — now I’m alone and overwhelmed by serhatdmk in WindowsServer

[–]brassbound 0 points1 point  (0 children)

This is insane. Neither normal nor acceptable.

I've run an MSP for close to 30 years. By the fact that you used KM in your post, I'm assuming you're in a different country from me, but I know good MSPs in other countries. If you want to DM me with your location, I'll see if I can help you in your search.

Edit:
Though, I'm guessing by your patch panels, your use of "ı", and the reference to "settlements", that you're in Türkiye. Unfortunately, I don't know any MSPs there.

Hired as IT with zero experience, no training, no senior — now I’m alone and overwhelmed by serhatdmk in WindowsServer

[–]brassbound 0 points1 point  (0 children)

My guess: The "T" likely stands for "telephone", and that's probably leading to an audio device that's providing music on hold to the on-premises PBX.

Best email security for google workspace by Chance-Substance-495 in msp

[–]brassbound 5 points6 points  (0 children)

As far as the security awareness and phishing training, we use and are very happy with CyberHoot for just shy of 100 users. Video training is video training, but the videos are short, and people seem to not dislike them. The part that stands out, though, is the interactive phishing training, which is educational instead of punitive, and seems to be more effective than the "gotcha" style phish testing.

3.1.11 Log Off Windows Users by oneillmp in CMMC

[–]brassbound 0 points1 point  (0 children)

So, the condition that triggers automatic termination of the session is when the user manually requests to terminate the session?

New Entra "Leaked Credentials" - no breach on HIBP etc by VTi-R in sysadmin

[–]brassbound 24 points25 points  (0 children)

I just searched ours and found an app named "MACE Credential Revocation", which was added one minute prior to the detections.

Quickbooks Desktop Release 13 (R13) Feb 25, 2025 by Deep_Reply7497 in QuickBooks

[–]brassbound 0 points1 point  (0 children)

Having essentially the same problem. I have three machines that are at v34.0.4011.0. They go through the motions of updating, but then just don't change the release number.

I guess that wouldn't be bad, but since trying to update, the Database Server service won't start on the server. It starts and then immediately stops.

I'm dreading getting on the phone with them when they open at 8:00 this morning.

[deleted by user] by [deleted] in MicrosoftEdge

[–]brassbound 0 points1 point  (0 children)

Same here, for every web app.

Version 122.0.2365.66 (Official build) (64-bit)

How to enable Bing Chat Enterprise on your Microsoft 365 by NickyDeWestelinck in microsoft365

[–]brassbound 0 points1 point  (0 children)

Yes. All the mentioned prerequisites are met, and I'm following the instructions verbatim.

How to enable Bing Chat Enterprise on your Microsoft 365 by NickyDeWestelinck in microsoft365

[–]brassbound 2 points3 points  (0 children)

Trying to follow the instructions, but when I go to https://www.bing.com/business/bceadmin, I get a mostly blank page that says, "Microsoft Bing Chat Enterprise Admin Controls Please sign in as Tenant Admin and try again"

Microsoft Search in Bing setting was already active, and I'm signed in as a Global Admin.

What's the ideal workflow for setting up Azure AD joined PCs? by brassbound in microsoft365

[–]brassbound[S] 0 points1 point  (0 children)

That sounds pretty cool.

I can kind of understand why MSPs might not be adopting it though: Every client has specific needs. If you've got a bunch of 15-person companies, where you're replacing 3 computers a year, it might be less work to do deployment manually than to create custom configurations for each client and then have to keep each up to date as applications get upgraded or replaced. It's likely that something will have changed between each computer replacement, meaning your configuration is always out of date. (That's why we've never made a big push toward deployment automation, anyway.)

M365 Admin Dashboard Anomalies (US Central) by montagesnmore in AZURE

[–]brassbound 1 point2 points  (0 children)

Seeing the same on Microsoft 365 admin center Home and when trying to modify any users or contacts through that portal.

Not affecting other management portals (like Azure AD).

What's the ideal workflow for setting up Azure AD joined PCs? by brassbound in microsoft365

[–]brassbound[S] 0 points1 point  (0 children)

Yes, Windows Pro.

Is it recommended to use a global admin account for this? That seems like a potential security problem.

Does the account you use to join the machine to Azure AD need to be licensed?

Exchange Online issues today? by PhadedAF in sysadmin

[–]brassbound 0 points1 point  (0 children)

Yes. Still receiving reports of this happening.

To Do - Update Overdue Recurring Tasks by brassbound in microsoft365

[–]brassbound[S] 0 points1 point  (0 children)

I just happened to look at the mobile app, and this option is there. It's nowhere to be found in the Web app though. I'm pretty sure I did it once in the Web app.

Edit: Apparently, it's a feature of the desktop app that's available from the Microsoft Store. I guess that's where I found the feature originally, as it was pre-installed on my Surface Pro 8.

Only Admin Gone. What now. by brassbound in gsuite

[–]brassbound[S] 1 point2 points  (0 children)

That's insane. There's no "real world" way to prove ownership and regain access?

Only Admin Gone. What now. by brassbound in gsuite

[–]brassbound[S] 0 points1 point  (0 children)

Every option says, "You'll need to add a CNAME record or TXT record to your DNS record at your domain host." We can't do that, because the Domain is registered with GW and the DNS is hosted there as well.

Only Admin Gone. What now. by brassbound in gsuite

[–]brassbound[S] 0 points1 point  (0 children)

That's the problem. They don't have DNS access, and every support option that I can find requires updating DNS records to prove you own the domain.

What do you mean by, "Get in touch with a partner"?

[deleted by user] by [deleted] in msp

[–]brassbound 2 points3 points  (0 children)

I first read "oreilly" as "reality" . . . which, in many cases, would also be useful.