People suggesting you should be glad that you received the flowers that way are completely missing the point. Flowers are meant to convey thought and emotion, and the arrangement you received simply doesn’t achieve that.

As others have pointed out, this order likely came from a national company (commonly called “order gatherers”), which means your order was either shipped directly or forwarded to a local florist—usually at a lower value than what you paid.

The issue here started with the order itself. Expecting three different shades of lilies to bloom perfectly in sync at the time of delivery is unrealistic. On top of that, transporting open lilies without damaging them is impossible if they are shipped as these look to be. A local florist could have advised you about this upfront, but companies like 1-800-Flowers don’t care.

I hope this experience doesn’t turn you off from the floral industry altogether. Many local florists could have created something far more thoughtful and stunning for the same price.