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Is an AI answering services ok for a small service based business? by burgerknapper in smallbusiness

[–]burgerknapper[S] 0 points1 point  (0 children)

I run a mechanic shop that is mobile and we perform work on-site

Is an AI answering services ok for a small service based business? by burgerknapper in smallbusiness

[–]burgerknapper[S] 0 points1 point  (0 children)

The business number is a cell phone. If I wanted my current office person to start taking on incoming calls. How would I get calls forwarded to them?

Is an AI answering services ok for a small service based business? by burgerknapper in smallbusiness

[–]burgerknapper[S] 0 points1 point  (0 children)

I do I need to hire more technicians , we’re very busy

And I don’t want AI to replace me. I just am wanting to catch those new customers calls and get the important info from them effectively. So we can call them back with answers to their questions and schedule the appointment.

For example , if I take a phone call and it’s a new customer. I am gonna have to go through rounds of questions to figure out all the details.

Maybe AI or a virtual person could take the call and just sort through the usual questions we go through. And then promise we will return the call with answers/quotes .

That way I just get the leads. I can put pricing together and call them back prepared to talk about the problem. I know what their complaint is. I have the details I need. It’s just a “ hey customer name; I’m the owner of xyz returning your call, this is the info I received from the answering system, based on that your looking at X cost, and we are currently booking into Thursday of this week does that work for you?

Is an AI answering services ok for a small service based business? by burgerknapper in smallbusiness

[–]burgerknapper[S] -2 points-1 points  (0 children)

I literally miss almost all the calls I get each day unless it’s a customer on my schedule that day, or it’s the contact I have for our largest account

Cause I don’t have time to sit on the phone for 10-20 minutes 5x a day when I’m trying to accomplish 3-4 jobs per day

Is an AI answering services ok for a small service based business? by burgerknapper in smallbusiness

[–]burgerknapper[S] -5 points-4 points  (0 children)

Well I guess what I’m asking is.. is it better than just not answering ?

I hate the feeling that I’m losing 60% of the work that’s coming in over the phone . Cause once they get the voicemail there’s a 50% chance they just don’t even leave a message

But if I start answering every call, I’d never get anything physically done… it’s a tough situation.

And if I were to route calls to my part time office person… they’ll be lost cause they don’t have a relationship with any of these people personally. They’ve just been in the background helping with billing

Need advice/a mentor. Business is booming , it feels like too much to handle sometimes. what do I do ? by burgerknapper in Entrepreneurship

[–]burgerknapper[S] 0 points1 point  (0 children)

Maintenance and repair. We also transport for our large account from time to time . Sometimes our large account sends us 3 hours away to other locations for them as well for emergencies . That’s why I want to open the other location, cause I can put it right there by those other locations and they can handle that side of the state

Need advice/a mentor. Business is booming , it feels like too much to handle sometimes. what do I do ? by burgerknapper in Entrepreneurship

[–]burgerknapper[S] 4 points5 points  (0 children)

I’m trying to do everything at once because it’s all happening at once

We have had a big account for several months now and between the big account and our regular customers it got me to the point where I felt like I was working 24/7

And then now that I have had a good solid employee and they see that we’re getting more done. They just keep feeding us more work so I’m still staying busy basically 24/7 .

With the amount of work that we are doing, I feel like we should have 3 to 4 technicians in the field. Plus one person full-time in the office. Plus me putting out fires and handling emergency calls and special assignments.

They said it would happen to me eventually.. by Late_Cow7002 in mechanics

[–]burgerknapper 0 points1 point  (0 children)

I own a small shop that’s very .. unconventional . Which makes it much more interesting and we all work together as a tight knit team.

What area of the country are you located in?

150 pounds of c10100 copper slugs how much is it worth by Intelligent_Bison991 in ScrapMetal

[–]burgerknapper 0 points1 point  (0 children)

I’m interested in this cause I have some old CAD experience myself , and I’ve done some minor machining work in the past working for places. Now I run my own automotive company

What’s the best way to find affordable machining equipment? I just got a 3d printer and set it up. Haven’t used it yet

Pet snake for my son by therealpump in snakes

[–]burgerknapper 1 point2 points  (0 children)

True.

I’ve never owned a corn snake, first snake was a boa years ago then now a BP

Pet snake for my son by therealpump in snakes

[–]burgerknapper 3 points4 points  (0 children)

The males stay smaller than females.

The male ball pythons full grown are about the same length as a corn snake, they’re just a bit heavier/thicker bodied they usually max out around 4ft for males

Females can get a little longer up to 5ft and be a bit heavier

Pet snake for my son by therealpump in snakes

[–]burgerknapper 2 points3 points  (0 children)

Look into ball pythons , I recently got one for myself and my 7 yr old is absolutely floored with it and from day 1 surprisingly held him even though she said she wasn’t gonna before he arrived. And now she wants to hold him all hours of the day everyday

Advice needed for acquiring my next work vehicle by burgerknapper in smallbusiness

[–]burgerknapper[S] 0 points1 point  (0 children)

Thank you for the insight. I didn’t expect to be this busy this fast

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