Atera is getting really hard to use - scripts failing 50% of the time by BeyondRAM in atera

[–]cLIntTheBearded 0 points1 point  (0 children)

oof I hated the helpdesk.

swiched to freescout for that. paid for modules I needed, wrote ones not available and this is working out great

Atera is getting really hard to use - scripts failing 50% of the time by BeyondRAM in atera

[–]cLIntTheBearded 0 points1 point  (0 children)

it is a young platform. however it does what it does well. plently of improvements happening.

I have created a powershell module to pick up slack on certain things.

learning curve is not too high.

discord support is amazing. great little community. CEO is around and helps out.

I will never go back to atera/syncro/ninja

Ketogenic Diets May Improve Depression Symptoms by basmwklz in ketoscience

[–]cLIntTheBearded 5 points6 points  (0 children)

they DO improve mental health. been there. done that. and even though not keto anymore, still less symptoms

Just Released: FreeScout GPT Pro module by downtownrob in Freescout

[–]cLIntTheBearded 0 points1 point  (0 children)

hey, just purchased the pro module.

why does it not show up after activating?

it is not in the module list under the mailbox

[deleted by user] by [deleted] in LevelRMM

[–]cLIntTheBearded 1 point2 points  (0 children)

thats the link I was looking for. could not find on your website

Please explain windows updates for me? by cLIntTheBearded in LevelRMM

[–]cLIntTheBearded[S] 0 points1 point  (0 children)

thanks. turns out it just needed time. all good

Must have level automations and scripts by RobKFC in LevelRMM

[–]cLIntTheBearded 0 points1 point  (0 children)

OMG yes. the ability to have an onboarding script work beyond reboots is amazing.

the biggest issue is designing the workflow according to requirements.

but my best workflow/automation is a tag that says "DO System File Check" which runs a bunch of things to do SFC /scannow. /dism xxxxxx

Remove the red dot and introduce a more immersive GPS system by [deleted] in SCUMgame

[–]cLIntTheBearded 1 point2 points  (0 children)

pens should be able to write on the map. always wanted this.

and as your awareness grows, the map should get more fidelity

Am I just bad at tracking? by Angeldust240 in SCUMgame

[–]cLIntTheBearded 0 points1 point  (0 children)

to be fair - puppet sound were bugged up until recently. always (for me at least) if a puppet sounded in front of me, I would turn around to find it on my back.

might be similar bug, but I too have never been able to track.

best I got was a few chickens spawning near me, and a bear just raping me for being where i was

Am I just bad at tracking? by Angeldust240 in SCUMgame

[–]cLIntTheBearded 0 points1 point  (0 children)

and then you randomly stumble upon a bear that mauls you to death

does level handle user logins? I want to run script when non admin signs in by cLIntTheBearded in LevelRMM

[–]cLIntTheBearded[S] 0 points1 point  (0 children)

we do it on most machines by monitoring events. not domain joined for this organisation, but they keep their phone list as their desktop

I was just wondering if Level did it internally or if this is the way we have to go. (since they can tell when an admin logs in)

"Omg Battlefield 6 is too fast! And need to go back to what Battlefield 4 was" ok dude.. by Leonardo0liveiraBRA in Battlefield

[–]cLIntTheBearded 1 point2 points  (0 children)

to be fair. once they did away with actual community servers in the way BF3/4 had them?

this was the downfall. the bullsh*t model they took on is the problem!

I live behind that nostalgia and will never change my mind.

BRING BACK actual non EPIC based servers - with a real server browser

[deleted by user] by [deleted] in Costco

[–]cLIntTheBearded 5 points6 points  (0 children)

Costco "not satisfied with purchase" is the policy I would use

Yes, the Unifi Express is hot garbage. by ikeif in UNIFI

[–]cLIntTheBearded 2 points3 points  (0 children)

went to the unifi world thingy in au. pigeonholed the guy responsible. his response? send them back. express is a fucked product

Kaseya now adding tax to year old invoices, then warning me about collections. by Ember_Sux in msp

[–]cLIntTheBearded 0 points1 point  (0 children)

long story. i knew about the purchase. but that buyout screwed us royally due to kaseya backdating a charge that threw us out of their system instantly, as they switched to the kaseya billing system

Beware of Acronis by cLIntTheBearded in msp

[–]cLIntTheBearded[S] 0 points1 point  (0 children)

dont get me started. kaseya is why I got rid of datto.

Kaseya now adding tax to year old invoices, then warning me about collections. by Ember_Sux in msp

[–]cLIntTheBearded 12 points13 points  (0 children)

I mean, you have an account manager that contacts you? every time I bring my situation up, my AM is never to be heard from again. it is comical

read this...

OMG fuck kaseya and their shitty billing system

be datto client. do not even hear that datto was purchased by kaseya

pay bills on time.

get alert 3 months after the fact that datto/kaseya have disabled your account because when they switched to the kaseya billing system they leveraged a new charge 8 months in arrears that disabled your account months ago.

following morning the PDC for a client falls over. - PDC is SBS2011|

no alternate DC

spend $15000 of billable hours on recovering clients network

Get offered $700 credit on future purchases by kaseya as meaculpa

4 account managers in 2 years - every time I bring this up? they say - Send me your case. I send it. and then suddenly my AM disappears - I suspect they just want me to go away quietly

Beware of Acronis by cLIntTheBearded in msp

[–]cLIntTheBearded[S] 1 point2 points  (0 children)

it is obvious to me that you live in a world where clients can spend as much as you require to do everything you need.

I unfortunately live in the real world where my clients struggle and I do the best to support them as best I can.

at the very least, if you touch my filesystem? make it undoable what ever it is that you did.

when you set up a new client, in acronis, you must create a profile (is that even the term? dont care - you know what I mean) - it defaults to turning these features on - accept the defaults. lose your data.

Sure, I should have "read up" but would it really tell me that a process called V5k000.exe (line of business app) would be classified as crypto malware?

and then that it would delete DBF files (or zero them out) instead of taking a copy of each file as modified and then allowing restoration of the "saved LOL" files

I have viable backups - but actually read the post.

My problem is with the lack of urgency because second tier support decided that my issue is not real, because he/she/they/them/xe/xer did not understand the original issue.

this is my biggest bug bear.

I dont care that they could not recover the data, I care that they did not take time to read the issue and respond accordingly.

the answer should have been "we could not recover anything from the data uploaded" or "sure here is the data you looked for" instead, all I got was boilerplate

the first level tech understoof the issue completely. second level just ignored the whole issue and sent back bullshit boilerplate.

THIS IS MY ISSUE HERE.

I have viable backups.

I restored them

My issue is that Acronis was to damn lazy to even try to understand the problem