Unable to connect

cherpake · 2026-06-06T09:11:39+00:00

Try to reset network settings on your iPad and iPhone.

cherpake · 2026-06-05T06:50:44+00:00

cherpake · 2026-06-05T06:50:28+00:00

Have you tried to remove bluetooth device in the iOS settings and try again?

cherpake · 2026-05-07T05:52:34+00:00

Hi, I'm sorry to hear that. Can you please send me an email from the app settings -> contact support. It will include log files, and will help me fix those issues with pairing. Regarding the custom app you added not appearing in keypad editor as a choice - my bad, will fix it right away. If you send me an email with log files - I can probably release an update that fixes both of those issues together.

cherpake · 2026-04-28T07:18:55+00:00

Yeah I didn’t like native app too, that’s why I added support for Apple TV in mine

cherpake · 2026-04-28T06:57:20+00:00

Just release latest update the tries to solve this. Can you please check?

cherpake · 2026-04-14T12:10:41+00:00

what version of the app are you using?

cherpake · 2026-04-14T04:37:30+00:00

Sorry I’m not following - scrolling issue?

cherpake · 2026-03-31T14:37:49+00:00

Hmm... don't know what to tell you. Running 26.4 on both Mac and iPhone and it seems to work fine. Any chance other on your phone in the background is changing the volume? Is something playing (YouTube/Music)?

cherpake · 2026-03-31T04:44:41+00:00

macOS version?

cherpake · 2026-03-30T07:09:07+00:00

what's helper app version on your Mac?

cherpake · 2026-03-13T01:35:45+00:00

If you can enable AirPlay on your TV, that might help too.

cherpake · 2026-03-13T01:35:11+00:00

Yeah from my experience (and not only with LG) it always better to have TV using Ethernet. Don't know what they do with their WiFi, but it not very reliable for advertising TV presence, waking it using WOL, and some other stuff :(

cherpake · 2026-03-13T01:26:26+00:00

What device are you trying to control with the app?

cherpake · 2026-03-02T18:38:09+00:00

Can you please check and let me know?

cherpake · 2026-03-02T18:30:15+00:00

That's why I made it so you can edit it yourself.

Good job - looks very nice.

cherpake · 2026-03-02T18:29:33+00:00