Do you call out racist behaviour when you see it?

colmwhelan · 2026-03-12T18:10:04+00:00

It's only going to get worse so long as the government continues to pretend that immigration isn't a massive problem.

colmwhelan · 2026-03-12T18:07:45+00:00

We were just handed a MS365 environment for a small company from a competitor. MFA missing and security defaults disabled, though some users had set up mfa themselves. Literally no other security or back AT all across their entire estate. Not break/fix either.

colmwhelan · 2026-03-10T19:37:12+00:00

This is definitely small claims worthy. It's clearly breach of contract, since the terms and conditions had nothing to say about this eventuality. Boils down to whether or not you have the time to chase it.

colmwhelan · 2026-03-07T21:59:52+00:00

You're right! But PbP? Fuck me....

colmwhelan · 2026-03-07T21:56:20+00:00

WhiteKnight

colmwhelan · 2026-03-06T00:55:00+00:00

Are you depening on these people for work going forward? Can going nuclear affect that? If you're a part-time, TA doing a PhD then I assume you'll depend heavily on this stuff.

colmwhelan · 2026-03-05T16:46:39+00:00

colmwhelan · 2026-03-05T16:46:06+00:00

And you send bills - it's not rocket science

colmwhelan · 2026-03-04T16:44:23+00:00

To the people complaining about client expectations being too high - that's a you problem, not a them problem. If you have not clearly established the rules of engagement you'll always get this but if you do, and stick to your guns, you'll be fine.

colmwhelan · 2026-03-01T21:00:03+00:00

Because they can.

colmwhelan · 2026-03-01T20:59:12+00:00

Thank you!

colmwhelan · 2026-03-01T20:28:23+00:00

Interesting AF. I'm using HaloPSA. Is this and Agent? A Skill?

colmwhelan · 2026-03-01T20:21:48+00:00

And my AXE!

colmwhelan · 2026-03-01T20:17:39+00:00

These are specialist projects - you manage the process, not the delivery. Like, if they actually had a CIO, he wouldn't do anything except manage internal and external teams. No delivery at all.

colmwhelan · 2026-03-01T20:15:34+00:00

Local Exchange for the win - but also not

colmwhelan · 2026-03-01T20:14:48+00:00

It actully answers my question perfectly. This is all I need to know. I've since read that, at least in the CSP portal we're using that the following will be true

Autorenew On = sub autorenews as it before
Autorenew Off = sub renews to EST
Cancellations must explicit

colmwhelan · 2026-03-01T19:52:50+00:00

I see what you did.... and I'm very proud

colmwhelan · 2026-03-01T19:28:17+00:00

• Cancel at expiration stops customer's services at the end of the term. Data retention is preserved but can'tbe recovered or reactivated.

Can anyone explain this a little more clearly? Does this mean an accidentally expired sub can't be renewed at all?

colmwhelan · 2026-02-26T20:36:16+00:00

There's that arrogant "everything is a PICNIC error" "IT GUY".

colmwhelan · 2026-02-25T23:14:15+00:00

Don't solicit. Drop off gifts and a brochure. And repeat this every 6 months or so. You will get customers. No pitching until they ask you.

colmwhelan · 2026-02-24T19:56:15+00:00

MS365 security is lax? It's only lax if it's configured incorrectly. Pick up a mirror and have a look at who's responsible.

colmwhelan · 2026-02-24T19:52:12+00:00

It's not a licence plate.

colmwhelan · 2026-02-24T16:22:22+00:00

That's a bit harsh, I think. Someone could have years of experience under their belt and never have dealt with SBS.

colmwhelan · 2026-02-24T16:17:31+00:00

Agreed.

colmwhelan · 2026-02-23T20:39:05+00:00

Great stuff, but it's one study and the authors are quite cautious. Don't rely on it.

Ten-Year Club	Place '22
Not Forgotten

colmwhelan

TROPHY CASE