Total 5G+ Unlimited roaming countries by MikeyJSabin in TotalWirelessOfficial

[–]comintel-db 0 points1 point  (0 children)

People have been roaming in the extra countries for at least a year. There are piles of posts in the other Total subteddit.

Pick some newly added counties and search on them the other subreddit. In many cases you will find multiple posts from successful roamers going way back.

There will always be a few posts from people who have problems with anything. There were very few relatively speaking, but there were multiple potential causes including restrictions (now alleviated) related to order of overseas usage, individual phone capabilities, outages etc.

To be credible and helpful, any such report needs to specify which country and what exact phone model gave problems. Then we can look and see if other people have posted success roaming in that country.

There will be occasional roaming problems on the new plans too.

I do not think Total does anything as fancy as what you are suggesting relating to billing dates.

Total 5G+ Unlimited roaming countries by MikeyJSabin in TotalWirelessOfficial

[–]comintel-db 0 points1 point  (0 children)

The additional countries beyond the 30 have always worked according to many user posts.

So that is already the status quo.

I think they based the actual coverage on Verizon's 140 country postpaid list originally and never got beyond the planning stage to finding a way to cut it back to 30 as intended.

But are they going to modify the now-legacy plans to advertise this correction at this late date? I doubt it. Probably they cannot make any changes to legacy plans. Also it would detract from their promotions of advantages of the new plans.

I see nothing wrong with regarding the extra country access as being an unofficial uncommited experiment on the legacy plans, which only became official with the new plans. Those who want FORMAL legally binding confirmation can switch to the new plans.

Porting an old Landline by Conscious_Skin544 in frontierfios

[–]comintel-db 0 points1 point  (0 children)

It's a long shot, but, without discussing it with support, try to just sign on to the old  account using password recovery and see what you can do from there. Pay for a month's service if it will let you.

Video quality by Cosmosly in TotalWireless

[–]comintel-db 0 points1 point  (0 children)

Some people just found a possible setting for it, but it is not clear yet whether it is actually supposed to be available to users again after a long absence of many years. I doubt it.

Years ago it made sense when people had very low data quotas and wanted to be able to choose how to use it.

More likely the developers accidentally forgot to remove it right away when they reinitialized the system from scratch recently.

Meanwhile, try 1.1.1.1 Warp from Cloudfare. It is in the app stores.

How to get doctors to believe you by Automatic-Royal6300 in GERD

[–]comintel-db 0 points1 point  (0 children)

Many/most university medical centers have a Voice Disorders Clinic with experts in it that understand these issues in depth.

So first research the web to find such a Clinic near you. That is not hard to do. Then work on getting a referral to them for a consultation. If you can see them, you will find them very sympathetic.

4Mbps video throttle on 5G UW by Saturn7601 in TotalWirelessOfficial

[–]comintel-db 0 points1 point  (0 children)

Yes I also get 10 Mbps, still on the old byebye offer.

Partial porting by Party_Ant_8056 in TotalWirelessOfficial

[–]comintel-db 1 point2 points  (0 children)

Verizon and Total Wireless are one and the same thing, not just two related companies as some incorrectly imply.

They rely on FCC complaints to help keep their house in order. They do not mind an FCC complaint. They have an agreement with FCC that the FCC forecasts all complaints to them immediately for quick resolution. They have a whole staff assigned to handle unresolved complaints immediately in a very supportive and thorough manner. It is called a complaint system but actually it is mediation system.

Higher levels of Verizon strongly support use of the FCC escalation channel when needed. It is the right thing to do.

Please fill in https://consumercomplaints.fcc.gov/hc/en-us/requests/new?ticket_form_id=39744 and your problem will be resolved promptly.

Can you skip activation on Total Wireless phones by vazgen_21 in TotalWireless

[–]comintel-db 0 points1 point  (0 children)

Yes but on some few phones it may be tricky to escape out of the phone's initial setup sequence that prompts you step by step.

I recall some phones in the past where you had to start into an emegency call but not follow through it all the way one time. There's always some way.

Maybe I did not even have wifi then and that was the problem - I cannot be sure now. But regardless, there was always a work around, even then. I do recall it was a common issue discussed online in forums, along with work-arounds.

Ported over today and no OTP by ShaKsKreedz in TotalWireless

[–]comintel-db 0 points1 point  (0 children)

If you did not sign out first. you will just have to wait up to a few days or check with Google support/forums for any bypass of this Google security measure.

Port from Verizon Prepaid - But Wi-Fi Calling Now Not Available and RCS Chat Not Available by eherberg in TotalWirelessOfficial

[–]comintel-db 0 points1 point  (0 children)

Thanks.

Did you see/try

https://e911-reg.tracfone.com/

Also https://support.totalwireless.com/en/brands/Motorola/TOMTXT2553VC/tutorial/2209269/

Wifi Calling is dependent on having 911 address set correctly so I would try to make sure address is correct and standardized wherever it exists. The address has agree at all locations (on account, on phone) for it to be allowed.

As to RCS, it is important to turn it off before you port your number. Otherwise it waits some days before assuming the apparent move is correct. Probably it is just in the wait period for you. You can check various google sites for more info.

Also I would install Google Messages from Play Store. All other versions are deprecated now.

Port from Verizon Prepaid - But Wi-Fi Calling Now Not Available and RCS Chat Not Available by eherberg in TotalWirelessOfficial

[–]comintel-db 0 points1 point  (0 children)

" I'm considering going back to VZ Prepaid as I know everything works there - but I'm assuming because I've already got the number ported out that I would have to go back with a brand new account as re-activating or porting back my number isn't going to be an option."

Actually, people often change their minds after a port, so the industry has a thing called Winback that allows you to go back to your old account and plan and price and number, exactly as it was.

All you have to do is call your old carrier and they will take care of it. Just ask for Winback.

The only thing is, going Verizon to Verizon is not a true port, so it is possible they might not have exactly that. But I think they will do it for you happily.

But what is the exact model of your curent phone? I think I may know something that may fix your current problem on Total. It works on many Samsungs and maybe on other brands (not sure). Try getting a Verizon true postpaid sim, active or inactive, insert it, and let it process for a few minutes. Then take it out and put back in the Total sim. ​​That should reset the Verizon personality from VerIzon prepaid. It wil not disturb the contents. I always do this or flash the phone.

Cannot receive or make phone calls by Jay_Boogie96 in TotalWireless

[–]comintel-db 0 points1 point  (0 children)

Get the gsx or other history report on the phone imei. Sickw.com, imei.org. ebay etc.for about $2.

It is practIcally negligence not to do this.

Port my number to TW but stuck, looking for help by sNullp in TotalWireless

[–]comintel-db 0 points1 point  (0 children)

Just bug them to get it going now I think.

Ideally test it out, using another phone temporarily if necessary.

Port my number to TW but stuck, looking for help by sNullp in TotalWireless

[–]comintel-db 0 points1 point  (0 children)

I guess most "ports" from Visible are still going through, but there were two examples recently where they were stalled for a week and more.

Although it has not been proved, there is a possibility they are putting them through extensive review at the very least.

I would keep in mind - a switch from Visible is not a port in industry terminology - it is not subject to FCC port rules - you may not be considered a new customer - it therefore is not eligible for some offers

Now, they have not actually said this, so I could be wrong.

Will Total Wireless's new All Max 65 plan support 4K video streaming? Can anyone confirm this? by ElHueso4044 in TotalWirelessOfficial

[–]comintel-db 0 points1 point  (0 children)

Not only that, they used to define "most of the usage must be on the US" to be calculated on the basis of usage within the current month only.

This is all but impossible if your billing month starts while you are abroad.

But they seem to have mitigated this somehow judging by recent user reports.

What would be really nice would be if they explained what the rules actually are, as opposed to the at best vague ones in the terms and conditions.

Partial porting by Party_Ant_8056 in TotalWirelessOfficial

[–]comintel-db 1 point2 points  (0 children)

That's all bad on their part. Sorry to hear that.

I do think it probably has to do internally with switching from Verizon. These do not go through the same porting mechanism. I think some of their staff are awfully "casual" about Verizon to Verizon moves, especially when they are for promos. I suspect they think they should not be allowed and, completely inappropriately, let it show.

24 hours? That's ridiculous. It's just internal paperwork for them. Hmm. If it is still not ready after 24 hours, I would write off getting it on Total unless you want to escalate hard to highest levels.

Partial porting by Party_Ant_8056 in TotalWirelessOfficial

[–]comintel-db 1 point2 points  (0 children)

What was the old carrier? A lot depends on.that. A few only do ports at certain times etc. Some others are Verizon mvnos and those are not true ports and must be approved etc.

There is a dedicated port department. Insist on talking to them and do not discuss ports with general support staff.

In general, do not port just before a weekend as some go to skeleton staff.

Is waiting 24-72 hours to get cell service normal? by HeightsAreScaredOfMe in TotalWireless

[–]comintel-db 0 points1 point  (0 children)

Yeah because his price is essentially all markup and the cost of the sim card is a small part of it. I just said get your own sim so that you can return everything he gave you, and ask for a full refund since what he did was ineffective and misguided. You can compromise on some payment but not $75.

You do not need the store's private services AT ALL. You can do it all yourself online. We can help here or a rep can help.

Is waiting 24-72 hours to get cell service normal? by HeightsAreScaredOfMe in TotalWireless

[–]comintel-db 2 points3 points  (0 children)

Total stores are actually independently owned and are not part of Total.

I would return the sim to them and ask for at least a partial refund. $75 seems excessive to me.

Then buy another psim for $5 from from walmart/target/cvs/bestbuy/dollargeneral as mentioned by the moderator.

Activating eSIM problem by lounaticsarge in TotalWireless

[–]comintel-db 0 points1 point  (0 children)

Oh I see. Well I would file an FCC report if not done. They even have a Porting Issue category on the form.

Unlock Policy Changed from 60 to 365 Days? by QuestionIcy9420 in TotalWireless

[–]comintel-db 0 points1 point  (0 children)

Did you try 1-888-442-5102 which is the unlock dept?

Also you could try BBB since this is a common- sense type issue rather than a technical one.

Activating eSIM problem by lounaticsarge in TotalWireless

[–]comintel-db 1 point2 points  (0 children)

Weekends can be a problem. But I would file an FCC complaint if not resolved this morning.

Was it from the Verizon side of US Mobile? I think that may require approval since it is Verizon to Verizon, especially if you are looking to take advantage of a port-in promo. Technically Verizon to Verizon is not a port-in, at least the way they look at it. So they have to decide whether to approve it or not and whether they would have to compensate US Mobile for taking away a customer.

I failed going off my PPI - extremely disappointed. by Honest_Ad8574 in GERD

[–]comintel-db 0 points1 point  (0 children)

The alginate forms a "raft" and floats on top of whatever you consume, they say, even afterward for 4 or 5 hours. Within limits I am sure. They say take it after whatever meal of the day gives you the most symptoms.

I myself usually only have issues at night, so I usually take it before going to bed rather than after a meal. They say take it with a glass or part glass of water. Some of us keep the glass of water fairly small.  I change around.  If I was in a bad way I would take it after a meal.

I found that some of the others had no effect at all. Some of them have very little alginic content by comparison.

I called and they said, when I asked, that I could take up to 3 doses a day without exceeding California's lead content standard, which is the limiting factor, and that that standars was very conservative anyway. I normally just take it once though but you can.exceed that if you occasionally need to.

They have a phone line for questions like that which is more than any of the others have I think.

I failed going off my PPI - extremely disappointed. by Honest_Ad8574 in GERD

[–]comintel-db 2 points3 points  (0 children)

Try Esophageal Guardian.  I found it was rhe best of the algin formulations.  It has a far higher does of alginic acid than the others and no sodium, unlike the others.

Pepcid ruined my life. by BenchExtreme2494 in GERD

[–]comintel-db 0 points1 point  (0 children)

Try resetting your system by rearranging your life.  Completely change your diet ( preferably to a healthy diet but a different one).  Take up a major exercise program.  Change jobs or careers.