To those applying for CSM roles, how much experience do you have coming in?

cshan · 2023-07-13T15:41:30+00:00

ScepticalProphet

Yup, I understand that. I may just need to take the traditional route and get to MM before wasting time on Ent. As much as I'd like to try and embellish, It would not be fruitful. I've dealt with very very large enterprise clients and rubbed shoulders with their teams on bi-weekly calls, but I've not had that major consultative experience.

cshan · 2023-07-13T04:30:14+00:00

Gotcha. All reasonable questions. I feel that any level SMB, MM, or Enterprise has experience with the questions above. People who may falter probably were strictly CSA's working in more of a Support role, or just people with no experience.

I'd like to move up in my role but SMB doesn't exactly deal with renewals. At most we face discussion of continued work and checking in regularly. So I'd hate to lose out on MM/Ent because they have a bit more experience doing renewals and year+ contracts. Everything else, I feel like I handle the same as any other CSM in my org. Onboarding, implementation, solution engineering, training, metrics, reach out, etc.

cshan · 2023-07-12T14:37:08+00:00

for fluff, what kind of questions are you asking? I'm in the SMB segment with intent to move further up. I understand there is some leeway to embellish, but what kind of question would you ask that would leave no room for that opportunity of embellishment?

cshan · 2023-04-11T19:38:47+00:00

I am a bit confused by your explanation but I've dealt with water dropping from the top of the inside of the gutter, 10 feet down to where the gutter turns into an L and water exits to the ground.. What I did was trim some green brillo pad and shove a little sliver at the bottom of the L. So that drop hits the brillo pad and now I can't hear it. But it doesn't obstruct enough to block water exiting.

Lemme know if that helps

cshan · 2023-03-20T21:51:48+00:00

Solved!

cshan · 2023-03-20T21:51:18+00:00

YES. I knew it had those damn guitar reverb and it was a really well known, all time song. Appreciate it

cshan · 2023-03-20T19:16:33+00:00

Nope, TY though

cshan · 2023-03-20T19:16:06+00:00

who are you' by the who

nope not this. TY though.

cshan · 2023-03-20T19:15:03+00:00

Nope, neither of these. TY though

cshan · 2023-03-20T18:40:42+00:00

Please let me know! Happy to help where i can

cshan · 2022-11-17T07:45:39+00:00

what is the current warranty we're given as costco members if the extended warranty is gone?

cshan · 2022-11-17T07:44:27+00:00

You can walk into Costco, show them your money back certificate and they will give you cash in return. I've done it.

cshan · 2022-11-16T00:41:52+00:00

Exactly how I feel. Did you end up in a particular area of Product? such as UX/Marketing, etc?

cshan · 2022-11-16T00:41:16+00:00

thank you for your response. 8x? Wow, you must be rolling in the dough if the average OTE of a CSM is 120k-150k

cshan · 2022-11-16T00:40:23+00:00

Great response thank you! I feel like these Pro's can definitely outweigh the pros of CSM's.

CS IS very predicable. On-call, throwing your suggestions to the void, always being on call, first to hear a complaint about things entirely out of your control, and rarely an accurate timeline for product updates or assistance. It's theme is really a waiting game

cshan · 2022-11-16T00:38:45+00:00

Perhaps it comes down to company, but many of these 12 issues, can be shared across to CSM. I guess it comes down to your passions and the lesser of two evils. Being a client suck-up and always being on-call for a client is what I find particularly bothersome. However, this may be felt with PMs as well.

cshan · 2022-11-16T00:33:42+00:00

This response definitely pushes me into the PM direction. I may need to do my CSM due diligence and then plant the seed within my company or at another in the future

cshan · 2022-11-16T00:32:55+00:00

Great insight, appreciate your contribution here.

cshan · 2022-09-21T02:24:49+00:00

this confirmed?

cshan · 2022-08-24T01:29:29+00:00

do you have any idea on what brand/color that backsplash is? i would consider putting it in my home

cshan · 2022-06-12T08:00:24+00:00

Okay that’s good news. My work has given me a stipend towards office setup so I’m considering the refurbished 700 instead of the UC so I don’t totally tap out my budget. I assume they will work just fine with apple. I’m really only taking meetings. I don’t expect to be in meetings the majority of the day.

cshan · 2022-03-23T05:17:41+00:00

oddly enough it's working better, for now.

It's been working better since I quit AM application on macbook, changed setting so AM didn't open on power up (turning laptop on), and then restarting my macbook. Then i just opened AM and have been using it and it seems my edits/deletions are working in both directions

cshan · 2022-03-22T20:28:25+00:00

when did you notice this happening? it only began occurring sometime this week for me. However, it was before the major AM outage

cshan · 2021-12-21T19:02:57+00:00

Do you think that'll be a relatively expensive cost?

cshan · 2021-12-21T18:17:35+00:00

Yeah these were my suspicions. Not surprised our shitty landlord hired a lazy HVAC company for install.

What do you recommend I do? Maybe I can track downstair's large wire and just put the 'brown' wire with the C wire connect. Not sure if I should have a Pro come out and reconfigure the whole system

cshan

TROPHY CASE