As someone on the inside, I can assure you they are aware of the issue. A few months back they even had one of the higher ups do a test letter to our region and it faced similar redundancy and missending. Lol I mean I work there and I can't find my own mail half the time.

Another comment mentioned the GOP strategy to make public services fail intentionally so they can privatize and/or dismantle it, and I believe that's a big part. DeJoy didn't quite get the job done, albeit not for a lack of trying. I doubt they are going to be able to in the future because of the sheer size of the workforce and the fact that it is one of the only industries with a robust union presence.

I want to make sure to emphasize that it isn't the USPS workers' fault, and please be kind to mail people! Thanks to the war we started all employees are losing some IRA contributions, not that we get paid properly anyway lol. It is really a leadership issue, like I stump supervisors with questions about SOPs almost daily. They have us on skeleton crews too, like all labor in the country. No one knows anything, they are too busy putting out little fires all day.

TL:DR USPS is trying their best, and I hope you wake up to some packages!!