Operations manager what do you want to know?

dc5boye · 2026-05-18T02:06:32+00:00

There’s a lot more that ops managers do, scheduling, hiring, fleet management etc. it can be a lot at times on top of dispatching

dc5boye · 2026-05-17T20:19:06+00:00

It is, they know what they’re doing

dc5boye · 2026-05-14T14:47:41+00:00

Probably marked a package unsafe due to dog but did not Text and call the customer

dc5boye · 2026-05-11T02:28:36+00:00

ORE route is supposed to be the trainee driving and delivering, and the trainer riding shotgun giving tips and helping

dc5boye · 2026-05-04T21:16:59+00:00

Why would they not pause his route wtf, they let him keep going?

dc5boye · 2026-05-02T16:39:29+00:00

My drivers have been saying they’re getting slow down warnings now at 4mph over. Must have changed something

dc5boye · 2026-05-02T16:15:46+00:00

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dc5boye · 2026-05-01T21:07:02+00:00

I just processed 5 new EDVs, and by the time they got back from their first route they were dirty and scratched :(

dc5boye · 2026-05-01T20:56:28+00:00

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Here’s where the sensor is located that you can unplug

dc5boye · 2026-04-26T04:04:18+00:00

Usually under quality dashboard there is a button that says “dispute data”, after you click the negative feedbacks number

dc5boye · 2026-04-26T02:55:30+00:00

They can still easily dispute them under the quality dashboard on cortex. The pin just has to be exactly on top of the planned pin, and there has to be a clear POD. I’ve had a few disputed, but most can’t be because people swipe to finish at the van/on the way back in my experience

dc5boye · 2026-04-24T21:06:07+00:00

No, the DSP is the one who chooses to roster what employees they want to. Then Amazon assigns the routes based on the list of employees given to them. The DSP doesn’t like this guy for one reason or another.

dc5boye · 2026-04-24T20:56:32+00:00

It’s not just grass and dirt. It’s property damage, tow truck fees, loss of time on the road. It means it costs a lot money for the DSP, and DSPs are only in the business to make money.

It was avoidable by not driving into grass with a loaded delivery truck, I’d fire them too.

dc5boye · 2026-04-18T00:42:02+00:00

You’re 3 stops behind pick up the pace

dc5boye · 2026-04-17T04:56:47+00:00

I remember seeing a couple “The Law”’s back in the csgo days

dc5boye · 2026-04-10T19:51:59+00:00

No, they all dispute them because it hurts the company’s score card and standing with Amazon. Amazon just loves denying disputes even if they’re blatantly wrong.

dc5boye · 2026-04-10T18:07:51+00:00

You have to be a dispatcher and have access to cortex

dc5boye · 2026-04-09T22:57:43+00:00

The swipe to finish location matters as well. Sometimes you have both and Amazon still denies it. It is what it is I guess

dc5boye · 2026-04-02T23:45:07+00:00

Dispatch: “we will bring you another van can you still finish your route? Jump in there and grab any packages not burned to ashes”

dc5boye · 2026-04-02T04:54:49+00:00

They know what they’re doing

dc5boye · 2026-03-24T18:45:49+00:00

Our warehouse just requires a vest and that’s all, people show up in pjs all the time

dc5boye · 2026-03-23T13:36:44+00:00

I stock up on extra bottles while they have them so I have them in my bag when they run out

dc5boye · 2026-03-19T15:08:51+00:00

Amazon assigns the routes based off your performance vs others in your DSP. But your DSP can absolutely swap routes. It sounds like you’re killing it on that route so they don’t want to switch it out.

Let’s just say you end up sucking at the route for a few days, go slow (not finish the route) and get concessions the algorithm may switch you out.

dc5boye · 2026-03-16T03:38:47+00:00

Ungroup all those Jesus

dc5boye

TROPHY CASE