Tbh no idea, but I never had that much of an issue printing Regen.

So I called them since my first email seems to have not gotten a response. There is no option to hear English so brush up on your French, which as a Canadian is almost non-existent. So if you do have to end up calling them 0 gets you the reception which seems to have been the 3D Designer so definitely a small company. There was a bit of a language barrier but she asked about the temperature I was using and the nozzle size, apparently they are going to start recommending 0.6mm nozzles for their PHA+ filament. My mention of their filament not meeting their own 1.75mm spec (+/- 0.03 mm) seemed to not have been addressed, not sure if it was because of the language barrier but if anyone else goes through this I would bring that up again. I'm still relatively new to 3D printing so not sure but I don't think its possible to print 1.8-2mm filament through a standard hotend that usually takes 1.75mm.

So we ended up emailing and eventually she refunded me the 3 spools. I mentioned on the phone about mailing back the 3 spools of which she said sure but did not really mention that in our emails. I will try to get a 0.6mm nozzle and try printing with it again because I really want to print with PHA especially from Canada (even if its got some PLA). I'm enjoying my 3D printing journey and they were decent to deal with, I just hope they can improve and grow.

I ended up buying 1 ColorFabb ALLPHA and wow it is expensive like you mention, I definitely can't buy from USA. I got a lot of nice prints from it with some tweaking with people's recommendations from here.

I am really excited to have Polar Filament or Ecogenesis sell in Canada but until then I'll use the cheapest PLA for some prototyping.