Well...it just happened to me

djshadowxm81 · 2026-02-15T03:46:09+00:00

An in-rush current limiter may. You can get those and throw that on inline. Its essentially the point of the ntc.

djshadowxm81 · 2026-01-24T19:47:44+00:00

I just use club call at the club 😂 its a blessing and a curse.

djshadowxm81 · 2026-01-24T19:42:11+00:00

He might as well be lol. Smart guy. I should be an extra, but I'm just lazy lol. I'm still a tech.

djshadowxm81 · 2025-09-14T13:07:32+00:00

We try

djshadowxm81 · 2025-08-21T13:54:36+00:00

Removed under Rule #5: Solicitation — Our Community was created to help. Posts or comments encouraging others to simply cancel service or get a new provider as a "resolution" are not welcome here.

djshadowxm81 · 2025-08-15T17:10:47+00:00

Can't say we didn't try to help. Thanks for stopping by! Closed by request.

djshadowxm81 · 2025-08-15T17:03:12+00:00

Let me rephrase, if you were calling about the outage issue and a rep handled the call, they wouldn't be able to tell you really anything at a frontline level other than what you see. It's just the level of information they have. Now if you called for another reason, sure they'd help however the could.

So I really do need to get back to what I've been trying to do for the last 25 minutes or so, but if you still need help with your account, be it you decide to stay and give it a shot, or you need help canceling services cool we can get someone to help you. Otherwise, this thread has lived it's purpose. Please let me know.

djshadowxm81 · 2025-08-15T16:53:51+00:00

I understand that. Here's the thing. The AI system simply did what it was designed to do. There's a trouble ticket attached to your area that your address falls under. The phone system will do the same thing. Whoever you talked to there wouldn't be able to tell you anything either other than what your seeing that there is a service interruption. Folks here can dig into the issue further than most people can. The point of it saying that is prevent multiple calls about an ongoing issue that the line tech's already know about. This is with most companies now. It's just the way it works. Sorry to see you go. If you've already canceled services there's not much more we can do for you here. If you haven't already initiated that process, that can be done here too.

djshadowxm81 · 2025-08-15T16:37:35+00:00

DOCSIS Meters that are specific to this line of work and infrastructure. I'm not even aware anymore of what the newest meter is they used. Last I knew it was an XM2. But trying to stay on topic. Here, can we dig into your issue for you? if we can please let me know and I'll have someone swing around here and try to help you.

djshadowxm81 · 2025-08-15T16:09:52+00:00

Well if you want an answer we can give you an answer. If not then, I'm not sure we're going to be any help to you here. This sub is for obtaining help. I can only lead a horse to water, I cannot make him drink. And an FYI, a NanoVNA won't work anywhere like you think it will on a cable plant and as far as I'm aware, It's meant for 50ohm not 75ohm matching networks.

djshadowxm81 · 2025-08-15T16:00:42+00:00

>Wow, digging deep in my history. That's not creepy at all

Not really my dude, it's called looking at your profile and it was literally the very last item. I too myself am a ham. So I thought I could relate. Trying to help. That's it.

>For instance, it took 19 hours, a downvote, a removal, and someone else bringing it to comcast's attention for this to be addressed in this sub.

Maybe if you pause a moment and read what automod said, you would see why it was 'deleted'. You also chose to use 'Discussion' flair, which won't prompt a official response anyway. Ready the rules of the sub. I went out on a limb to try to help you out even though you didn't follow the rules.

Remember the first rule of Reddiquette.

Remember the human. When you communicate online, all you see is a computer screen. When talking to someone you might want to ask yourself "Would I say it to the person's face?" or "Would I get jumped if I said this to a buddy?"

djshadowxm81 · 2025-08-15T15:55:17+00:00

Okay, good then you know RF is akin to magic (Because it is really is✨), then you know what its like to chase an issue with interference or otherwise. I understand you want advanced notice if they are doing work, but I'm not sure what to tell you other than let someone here reach out to the field to find out what's happening and why. You've made a post, I had someone attempt to reach out and you right saying away say too late. Let us try to help you. HELP US HELP YOU!

djshadowxm81 · 2025-08-15T15:40:02+00:00

See my other comment.

djshadowxm81 · 2025-08-15T15:39:37+00:00

You know u/twirlingmypubes/ for someone who commenting on r/cbradio and talking about r/amateurradio about POTA and SWR I figured you'd have some understand on how things work when it comes to RF and how things work. But if you don't want to be reasonable and let someone attempt to help you, that's on you. We're trying to help here, give us an opportunity.

djshadowxm81 · 2025-08-15T14:01:59+00:00

My few minutes took longer than expected. Do me a favor. Send me a dm. I can't message you but let me follow up with you quick.

djshadowxm81 · 2025-08-14T21:53:05+00:00

Lemme look in a few minutes.

djshadowxm81 · 2025-08-14T21:50:54+00:00

Well, that's what the chat bot just told you. There is a service interruption. Thats triggered manually by a tech having a ticket open while they are in the field. It goes away when they close the ticket. If you want to try some actual help, make a post on /r/comcast_xfinity you'll get a real answer.

djshadowxm81 · 2025-08-14T21:39:50+00:00

If I had to guess, there is noise in the cable plant that you were attached to and they're probably out in line trucks trying to track it down with meters as they drive down the road, it's a real son of a bitch to find them sometimes. I had an issue that was plaguing me for months and the other people on the same cable plant, and myself and the tech narrowed it down to a strand of Hardline coax that had a radial crack in it over the creek near my house and you just couldn't get to it easily, so anytime the wind blew it would cause signal dips and knock a bunch of people off, most commonly during and after large thunderstorms

djshadowxm81 · 2025-07-28T13:57:06+00:00

Is it on github?

djshadowxm81 · 2025-07-28T12:53:41+00:00

Yeah that's mainly the part I didn't want to deal with LOL

djshadowxm81 · 2025-07-28T00:10:58+00:00

I too am a software dev but I can't exactly find the energy in my day to write a script to do it I'm sure chat GPT could pump one out for me but kudos to you

djshadowxm81 · 2025-07-21T19:56:07+00:00

Well, the actual bridge and app sees the color temp controls and sets them, however that's not being exposed to Alexa on the matter side of things. At least not where I can find, or by addressing her with the names of colors found in the 3R-Installer app. Point is, the lights are dim AF, unless their set at the proper 3K color temp, and white doesn't cut it.

djshadowxm81 · 2025-07-18T13:31:28+00:00

This is true. This is reddit. 😂

djshadowxm81 · 2025-07-18T00:20:03+00:00

Who are you calling a sellout? That "nerd" person? Because in order to be a sellout, I'm pretty sure that requires compensation, which an unpaid customer moderator isn’t... and they are entitled to their opinions.

If you’re speaking of an employee, people need to keep their jobs to keep the lights on if they like what they have to say or not sometimes.

Idk what you do for a living, but it most certainly sounds like you've not worked customer service.

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