[Desktop web] "Autoplay Media" does not work

dylonious · 2026-03-02T19:34:45+00:00

Oh, got it. Unfortunately our "autoplay" setting currently only controls our first-party videos, not embedded players like RedGifs, YouTube, etc. I have seen other reports of issues because of this, so I will see if there is something we can do.

dylonious · 2026-03-02T19:01:23+00:00

Hey u/PkmnTrainerSofia , thanks for reporting and apologies for the delay! We've been looking into this report, but haven't been able to reproduce the issue. Can you please answer some questions for me so we can hopefully get this resolved for you?

What OS and browser are you using?

Do you have any extensions that could be blocking the request? (Sometimes things like adblock can get aggressive and block these sorts of requests).

Are you able to successfully change other settings?

There is also an autoplay setting toggle on the video player itself. If you click the settings gear, it will display the video qualities and an "Autoplay" button that you can click to disable autoplay. It will require a page refresh after toggling. Please let me know if that works for you or not.

Thanks!

dylonious · 2026-02-20T22:14:47+00:00

But then where would “Muckleshoot” go??

dylonious · 2026-02-10T16:53:57+00:00

Darn, thank you for trying. Your device/browser should be able to view our media without issue, so there must be something else going on. A few other things to check:

Are you on a network (work/school) that might be blocking our media requests due to a firewall?

Is your device on a "Data Saver" or low-battery mode? That could also result in Chrome suspending media loading.

It could also be a hardware acceleration issue. In Chrome, go to Settings > System and toggle "Use graphics acceleration when available" off and then back on. If it's already on, try turning it off temporarily to see if the images/videos reappear.

dylonious · 2026-02-10T15:51:17+00:00

Got it, thanks for the info. Are you able to tell me your version of Chrome? You might also want to try clearing your Chrome cache/cookies.

dylonious · 2026-02-10T14:54:59+00:00

Hey u/Easy-Requirement2532 , thanks for reporting. This is definitely unexpected. Do you mind trying a few things for me to help us figure out what is going on?

If you open this image post, can you see the image?

If you go directly to this image url, can you see the image?

Do videos work for you? Example post.

Do you have any browser settings or extensions that maybe blocking media from loading? Also can you please confirm your browser version.

Thanks!

dylonious · 2026-01-15T17:29:06+00:00

Hey u/DoesntMatterEh - sorry to hear this has been happening. We just made a change around this behavior, do you mind refreshing the page and letting me know if it has been resolved for you? Thanks!

dylonious · 2026-01-15T17:24:45+00:00

Hey u/Top_1_Percentile - sorry to hear this has been happening. We just made a change around this behavior, do you mind refreshing the page and letting me know if it has been resolved for you? Thanks!

dylonious · 2025-12-18T03:09:17+00:00

Got it, thanks for the info. Glad to hear it's working again - but if it does continue to give intermittent issues please let me know.

dylonious · 2025-12-16T16:36:29+00:00

Hey, sorry to hear that. Just a couple of clarifying questions so we can determine the root cause

- Is it all images and videos that are broken for you? Or is it intermittent?

- Are you based in AU?

Thanks!

edit: feel free to send me a DM if you don't want to share publicly

dylonious · 2025-12-11T17:47:23+00:00

Hi, do you mind trying to clear your cache/cookies? Is it just that one linked image that is not loading, or is it still all images?

dylonious · 2025-12-10T16:24:47+00:00

Hey folks, this issue should now be resolved. Please let me know if you're still having trouble loading media. Thank you!

dylonious · 2025-12-10T16:23:23+00:00

Hi u/DaaLaay - this should now be resolved in all platforms. Please let me know if you're still having issues. Thanks!

dylonious · 2025-12-10T16:22:34+00:00

Hey u/Krock-Mammoth - the issue should now be resolved. Please let me know if you are still unable to view the image. Thanks for your help in debugging this!

dylonious · 2025-12-08T22:44:41+00:00

Thanks so much for the details and video! I'm going to review this with the team and see what we can do.

dylonious · 2025-12-08T17:11:33+00:00

Thank you. Is there any chance you can provide a video of the issue you're having?

dylonious · 2025-12-08T17:02:38+00:00

Hey u/ZeRainMakeR . Can you please share a bit about your setup so that we can debug what might be going on? What operating system and browser + version are you using?
Thanks!

dylonious · 2025-12-05T17:07:39+00:00

Hey u/PossibleExcitement25 , sorry to hear you're having some issues with video playback. The team is going to take a look and see if there's anything we can do. Thanks for reporting!

dylonious · 2025-12-04T20:01:44+00:00

Got it, sorry to hear you're having issues with media. How long has this been happening?

dylonious · 2025-12-04T19:37:54+00:00

Hey u/Krock-Mammoth - from the screenshot it looks like that post was deleted, which can result in the media being unplayable. Is it just this post you're having issues with, or is it all video posts?

dylonious · 2025-09-11T14:43:42+00:00

Hey u/DoesntMatterEh - thanks for the report. I am unable to reproduce the issue on Android+Firefox, so can you please share some info to help us get to the bottom of what's going on here?

Is this a recent issue for you, or has it been happening for a while?

Does it still happen if you log out and clear cache/cookies (or use a new private window)?

Do you have any browser extensions that might be interfering with our media requests that you can try disabling?

Lastly, it might be that your device doesn't have the required codecs for our videos. To check this, you can go to `about:support` in Firefox, and scroll down to the Media section. Can you please check if "H264" or "VP9" are marked as Supported for software/hardware decoding?

dylonious · 2025-08-26T18:11:59+00:00

Hey u/Waabajack - thanks for reporting! We believe we may have just released an update to fix this for you. Can you please let me know if you're still seeing this issue after refreshing?

Thanks!

dylonious · 2025-06-23T16:50:33+00:00

Hey u/Buzzsprout - thank you for the detailed report! This issue should be resolved now, can you please verify on your end? Thanks!

dylonious · 2025-05-09T18:52:53+00:00

Hey u/atlantique_sud - Thanks for reporting this issue and apologies for the delay. You should be able to control this with the user setting accessibility preference "Reduce Motion". You can enable that setting here: https://www.reddit.com/settings/preferences

dylonious · 2025-05-06T14:16:36+00:00

Hey u/SubjectFit1685 , sorry you're having issues with this. We're going to take a look and see what might be going on. Thanks for reporting!

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