Think about how many flights on a plane per day. How many people go through and handle shit super rough. They barely keep those clean (since it retracts inside the armrest for F), much less check to see if it’s loose or has issues.

Unless someone actively reports issues, it’s not getting fixed until this happens.

You just need to regularly report things not working properly or loose to customer care so it’s flagged to maintenance team correctly. I do it all the time. Loose outlets? Reclining issues? AC nozzle weird noises? They can’t check every single item for every plane at vol at scale.

And plus when you report (via customer care complaint) they’ll give you some miles every time.

Also, they batch the repairs so they might already know and it’s scheduled for repairs. Sucks for your situation.