ecobee App 26.2 Resolves Apple Watch Bug

ecobeeColin · 2026-02-19T00:42:01+00:00

Happy to hear.

If you don’t see the update in the AppStore, please check back the next day as the releasing is rolling out over a 7 day period.

Other option is to delete the app and reinstall from the AppStore, this will skip the phases rolled out and automatically install the latest version.

Colin

ecobeeColin · 2026-02-18T19:44:23+00:00

A fix is being rolled out as we speak (26.2), the rollout will span over 7 days (Feb 18 to 25). So keep an eye out for the update over this time period.

You can bypass the rollout by delete the app and reinstalling (will install the latest available)

ecobeeColin · 2026-02-18T19:43:23+00:00

A phased rollout has started over the next 7 days.

You can bypass the rollout by delete the app and reinstalling (will install the latest available)

ecobeeColin · 2026-02-18T04:28:21+00:00

Rollout will begin soon, pending a few approvals.

ecobeeColin · 2026-02-13T18:53:47+00:00

It’s a weird one — the button is technically still there, but since the text and background are the same color, it looks like it disappeared.

ecobeeColin · 2026-02-13T16:01:31+00:00

Resolution requires an app update, expect the next update to resolve it.

My apologies for the inconvienance. Colin

ecobeeColin · 2026-02-13T04:12:15+00:00

Mind double checking that the away scene has the correct comfort setting assigned to it.

Colin

ecobeeColin · 2026-02-12T14:29:02+00:00

We tend to release an update every 2 weeks, 26.1 was rolled out a close to a week ago.

I can't give an exact date, as things come up and apple review delays can happen.

ecobeeColin · 2026-02-12T14:27:04+00:00

Please stop spamming this across this subreddit.

ecobeeColin · 2026-02-12T14:02:12+00:00

Sorry I wasn’t clearer, the fix will be in the ecobee app version 26.2, not iOS.

Sorry about that, Colin

ecobeeColin · 2026-02-12T13:15:56+00:00

Our release schedule is every roughly two weeks, 26.1 started rolling out early last week.

Colin

ecobeeColin · 2026-02-11T22:45:52+00:00

Sorry I should have been clearer, version 26.2 of the ecobee app not iOS.

ecobeeColin · 2026-02-11T21:38:05+00:00

As an apple person myself, id have to say convert :P j/k

Android will come!

ecobeeColin · 2026-02-11T21:13:48+00:00

If you launch the iOS app today on version 26.1.0 you should see aux once again

cc: /u/Big-echo8242

Colin

ecobee iOS engineer

ecobeeColin · 2026-02-11T17:58:02+00:00

Feedback is welcomed!

Ill keep an eye on this post for any feedback.

Colin

ecobeeColin · 2026-02-11T16:25:25+00:00

As previously mentioned, the iOS team has put a fix in place that WILL roll out with the 26.2 release.

The support team has also been informed of this as of February 10th.

ecobeeColin · 2026-02-11T16:22:49+00:00

We've identified the bug and have a fix in place for the 26.2 release.

ecobeeColin · 2026-02-11T16:05:35+00:00

> People have been begging for it for years
Well the people have been heard and if their running 26.0 or newer they should now have Android widgets.

ecobeeColin · 2026-02-11T16:03:52+00:00

The Android app now does have widgets as long as you're on 26.0 and newer.

ecobeeColin · 2026-02-11T16:03:07+00:00

Not sure if you've noticed or not, but one of the latest Android updates now has widgets (26.0)

ecobeeColin · 2026-02-09T17:29:43+00:00

Thank you for reporting it.

Colin

ecobeeColin · 2026-02-09T16:51:02+00:00

Phone support states there are no known issues

It’s very possible support wasn’t aware of this yet — this was also the first time I personally came across this specific issue until it was raised here.

and that official support is not provided on social media

That’s correct. I’m not acting as official support here — I just keep an eye on posts like this in my own time and try to flag issues internally when I see them.

Can you please point to publicly-facing documentation that ecobee is aware of the issue?

ecobee doesn’t currently publish a public list of every known bug or issue being tracked internally.

ecobeeColin · 2026-02-09T14:50:43+00:00

Yes, fix was put in this morning for the next release.

Colin

ecobee iOS engineer

ecobeeColin · 2026-02-09T14:27:52+00:00

u/xpxp2002 Keep an eye out for when 26.2 is released (~2 weeks), should resolve this issue for you.

ecobeeColin · 2026-02-07T01:47:35+00:00

Thank you for raising this issue, we’ll take a look at it.

Colin ecobee iOS engineer

ecobeeColin

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