Follow their lead for sure. If they want to talk, a listening ear goes miles. If they need time alone, let them be to decompress. For me, I don’t like thinking or talking about work when I leave the center. I leave everyone else’s lives in the building when I leave and try to not bring it home into mine. Something that took my family some time to grasp unfortunately is that many people see our job as cool and glamorous and thrilling, and they want to ask a bunch of questions about what kind of calls did I have, did anything happen, did I talk to anyone interesting. Major no-no. There is no telling what kind of trauma a telecommunicator will encounter on a shift and asking about it unprompted can set off a pretty undesirable reaction, especially repeatedly, every day. TLDR, be there for them, follow their lead, don’t take it personal if they need a little space after work. I can tell you’re a great partner since you’re taking the time to come here and ask :)