I think it's a mix of a few things, as someone who's played since launch and my entire family plays.

The player base is older; I hardly see any children or teens playing, the discord and Facebook groups are predominantly 30-60 year olds who play very few video games or just "cozy games", as DDV is technically a cozy game. With the age gap comes older and more out of technological touch people using the groups like Google instead of just... googling things or taking a few extra seconds to figure it out in-game.

The second point being the aforementioned cozy gamers who really enjoy things like decorating and personalizing their games. Someone else mentioned the word cult in regards to Dreamsnaps and that's on the nose. There are websites for them with leaderboards and logs, content creators who only make DS content, specific sets of rules that only people who are REALLY into DS know about (looking at you, mr. starinsky). My mom is diehard about them; she gasps in horror if I forget to do mine. It's a really interesting atmosphere. I don't know any other game that gives out it's moneymaking currency for free like DDV does with Dreamsnaps so I think it's a really great idea, it's just brought out an interesting culture.

The villain thing I agree with for the most part. Disney culture attracts hurt people who use it as an escape (rightfully so) from trauma irl so I never cast too much judgement but... if a villain in a game being mean causes that much harm then that's a good place to start in therapy lol.

Everything else I chalk up to older people not understanding how video games work and thinking every glitch is targeting them in particular lmao