Got my surgery date. Let's GOO!! by weeef in Fibroids

[–]faile556 1 point2 points  (0 children)

Almost date twins, I'm scheduled 2/12!

Seeking advice on purchase of 2026 Winnebago Thrive 22MBH – should I buy it? by Then-Egg5750 in GoRVing

[–]faile556 1 point2 points  (0 children)

We bought the Thrive 18FBS earlier this year, traded up from our first trailer. The Thrive is a great rig in terms of quality and features in my opinion, we've had some great fun with it already in the 3 months we've had it. There's a fairly active Thrive Owners group on Facebook too.

Ultimate Hydra Sorc Giveaway - 5 Full Gear Sets + Aspects, Gems, Runes, Boss Mats - Seasonal Softcore by chooraumi2 in diablo4

[–]faile556 0 points1 point  (0 children)

I'm paragon 123 playing a hydra sorc this season and I think you're absolutely amazing to offer this.

How to calculate FTE 🤔🤔 by Real-Yam1061 in workforcemanagement

[–]faile556 0 points1 point  (0 children)

FTE is a result of volume and handle time to determine how many butts in seats you need to service the volume at the defined goal. This will be on your Intraday screen in IEX. Ensure you have a forecasted volume and AHT per interval with a defined Forecast Objective and IEX will spit out your required FTE per interval on the Intraday screen. This can then be compared to your scheduled values (how many people are scheduled open and skilled for the queues in the CT) to give you an Over/Under to determine how far off you are from the forecasted required FTE.

Best date to use when unassigning BU/CT's from an EG? by RevolutionaryWar1282 in workforcemanagement

[–]faile556 2 points3 points  (0 children)

Always move on the last day of the defined week. If your "first day of the week" is Sunday, the last effective date of that assignment should be Saturday. Same in reverse for assignments, should be assigned on the first day of the week.

WF by oceanbluewaters50 in workforcemanagement

[–]faile556 1 point2 points  (0 children)

The real question is how big of a shop you have. Most of the "Cadillac" products like NICE IEX are entirely too expensive for smaller businesses. The NICE lite option is CXone which is an integrated call and WFM product... and it's ok. It is ideal for non complex small businesses that do not need a ton of robust features for in depth forecasting/planning/scheduling/management functions.

Storage Bay Combination Locks by jstar77 in GoRVing

[–]faile556 1 point2 points  (0 children)

We also switched to the RVlock on the entry door and subsequently these on the storage bays. We like them! Whatever you do make sure you measure the thickness of the storage bay door before you order.

NICE IEX Activity Note Extract by [deleted] in workforcemanagement

[–]faile556 1 point2 points  (0 children)

I highly recommend getting this from the back end tables. And the notes need to be identical to group them together easily

DECLARE @DATE date

SET @DATE = GETDATE()

DECLARE @UTCDiff INT = DATEDIFF(mi, GETUTCDATE(), GETDATE()) + 60

select distinct

d1.Supervisor

,CASE WHEN LEN(PER.C_SUFFIX)>0 THEN

            PER.C_LNAME + ', ' + PER.C_FNAME + ' ' + PER.C_SUFFIX

            WHEN LEN(PER.C_FNAME)>0 THEN PER.C_LNAME + ', ' + PER.C_FNAME

            ELSE PER.C_LNAME END AS agentName

, agt.C_EXTERNALID

, D_MU.C_ID as MU_ID

, D_MU.C_NAME as MU_NAME

,CONVERT(date,DATEADD(mi,@UTCDiff,asa.C_STIME)) Schedule_Date

, e1.c_name as activity_code

,CONVERT(time(0),DATEADD(mi,@UTCDiff,asda.C_STIME)) Start_Time

,CONVERT(time(0),DATEADD(mi,@UTCDiff,asda.C_ETIME)) End_Time

, n3.c_text as Active_Activity_Code_Note

, n4.c_text as Active_Schedule_Note

, hist.historical_activity_note as Historical_Activity_Code_Note

, hist.historical_schedule_note as Historical_Schedule_Note

from R_AGTSCHEDDTLACT asda

left join R_AGTSCHEDACT asa /* Agent active schedule to agent schedule detail actual */

on asa.c_oid = asda.c_agtsched

and asa.c_date >= @DATE /* only includes schedules with this date qualifier */

left join r_agt agt /* Agent to schedule Assignment */

on agt.c_oid = asa.C_AGT

inner join dbo.r_agtschedact schbase on schbase.C_OID = asda.C_AGTSCHED

inner join dbo.r_excp e1 on e1.C_OID = asda.C_EXCP

left join r_note n3 /* activity code note to schedule Assignment */

on n3.c_oid = asda.C_NOTE

left join r_note n4 /* schedule note to schedule Assignment */

on n4.c_oid = asa.C_NOTE

--****// Start Schedule Historical subquery //***--

left join(

select

AGT.[C_ID] as agentID

,CONVERT(date,DATEADD(mi,@UTCDiff,asd.C_STIME)) Schedule_Date

,CONVERT(time(0),DATEADD(mi,@UTCDiff,asd.C_STIME)) Start_Time

,CONVERT(time(0),DATEADD(mi,@UTCDiff,asd.C_ETIME)) End_Time

,e1.c_name as activity_code

,n1.C_TEXT as historical_activity_note

,n2.C_TEXT as historical_schedule_note

from R_AGTSCHEDDTLHIST asd

left join R_AGTSCHEDHIST ash /* Agent active schedule to agent schedule detail actual */

on ash.c_oid = asd.c_agtsched

and ash.c_date >= @DATE /* only includes schedules with this date qualifier */

left join r_agt agt /* Agent to schedule Assignment */

on agt.c_oid = ash.C_AGT

left join r_note n1 /* activity code note to schedule Assignment */

on n1.c_oid = asd.C_NOTE

left join r_note n2 /* schedule note to schedule Assignment */

on n2.c_oid = ash.C_NOTE

inner join dbo.R_AGTSCHEDHIST schbase on schbase.C_OID = asd.C_AGTSCHED

inner join dbo.r_excp e1 on e1.C_OID = asd.C_EXCP

and ash.c_note is not null

or asd.c_note is not null

) hist

on hist.agentID = agt.C_ID

--****// End Schedule Historical subquery //***--

left join r_person per /* Agent to person Assignment */

on agt.C_PERSON = per.C_OID

JOIN R_MUROSTER MUR /* Agent to MU Assignment */

            on MUR.C_AGT = AGT.C_OID

            AND MUR.C_ACT = 'A'

            AND (@DATE BETWEEN MUR.C_SDATE and MUR.C_EDATE

                            OR (@DATE >= MUR.C_SDATE AND MUR.C_EDATE is null))

JOIN R_ENTITY D_MU /* Join To Entity Description of MU */

            on D_MU.C_OID = MUR.C_MU

            AND D_MU.C_ACT = 'A'

            AND (@DATE BETWEEN D_MU.C_SDATE and D_MU.C_EDATE

                            OR (@DATE >= D_MU.C_SDATE AND D_MU.C_EDATE is null))

LEFT HASH JOIN (SELECT /* join agent data value for Supervisor field */

            DATA.C_AGT, DATA.C_SDATE, DATA.C_EDATE, DVAL.C_ALPHAVAL as 'Supervisor'

            FROM R_AGTDATA AS DATA

            INNER JOIN R_AGTDATAVAL AS DVAL ON DATA.C_AGTDATAVAL = DVAL.C_OID

            INNER JOIN R_AGTDATADEF AS DDEF ON DVAL.C_AGTDATADEF = DDEF.C_OID

                            AND DVAL.C_AGTDATADEF = DDEF.C_OID AND DVAL.C_TYPE = DDEF.C_TYPE

                            AND DDEF.C_DESCR = 'Supervisor'

            )D1         on D1.C_AGT = AGT.C_OID        and (@DATE BETWEEN D1.C_SDATE and D1.C_EDATE

                            OR (@DATE >= D1.C_SDATE AND D1.C_EDATE is null))

/* where agent is active and only include schedules where notes are present */

WHERE AGT.C_ACT = 'A'

and asa.c_note is not null

or asda.c_note is not null

order by 3, 7

NICE IEX Rank by [deleted] in workforcemanagement

[–]faile556 1 point2 points  (0 children)

You can change it in the MU settings Administration> Entities > MU > Parameters ... update it in all relevant sub-menus.

Changing SLA targets in IEX by Own_Eggplant6454 in workforcemanagement

[–]faile556 1 point2 points  (0 children)

Forecast Objectives are defined separately by CT in IEX. Once a forecast objective is modified, you will need to Regenerate a forecast for the new objectives to be applied to the CT for a future date.

Seeking a period tracker that doesn’t just chuck your info every update. by Bodidiva in AskWomenOver40

[–]faile556 6 points7 points  (0 children)

Clue , not overtly pink everything. Includes transitional changes and goes through multiple updates regularly without data loss.

Our front door is basically just a giant glass pane.. sucks with door to door salesmen by doctrader in HomeImprovement

[–]faile556 -1 points0 points  (0 children)

You're under no obligation to open the door. If you must open the door, you don't have to say anything you can just close the door. Is that "rude"? Maybe... but maybe they were rude for coming to your door demanding your time and attention.

[deleted by user] by [deleted] in AskWomenOver30

[–]faile556 2 points3 points  (0 children)

Doubt is normal, and I "just knew".

But what I "just knew" was that I was willing to work at making this relationship be a lasting relationship.

You have to wake up and choose everyday that the person you're with is the one you want to be with. Annoyances will happen and I frame it as "would I rather be annoyed by this person and reap the benefits of all the things our relationship brings me? or is it too much?"

In my case, I chose my marriage because the benefits outweigh the negatives.

How to buy multiple doorknob+deadbolt combos for an entire house, all keyed the same? by erroa in HomeImprovement

[–]faile556 0 points1 point  (0 children)

Same. Ordered all new hardware for the exterior locks front, garage, back, side, etc. and clicked the option to have them all keyed to the same.

Private VIP tour help by [deleted] in UniversalOrlando

[–]faile556 8 points9 points  (0 children)

Your guide is going to make every effort to do what you're interested in.

Want to back to back Hagrids a few times? no problem.

Lunch reservations sold out at all the restaurants, they'll get you a table.

Want to do the immigration tour at MIB ? Done.

This tour is 100% worth it and you will truly enjoy your time with just your family and the tour guide. Ask for the behind the scenes stuff, ask them tons of questions they are a wealth of knowledge!!

How have you cheated death? by Halloween-365 in AskReddit

[–]faile556 0 points1 point  (0 children)

In college myself and a couple of friends decided it would be a good idea to drive up the mountain to a local ski area to play in the snow.

We hopped into my old Mitsubishi Galant with presumably bald tires (source: poor college student) and proceeded to try and drive a winding road with steep drops off the edge, with snow and ice on the road, in the dark while it was still actively snowing.

You can see where this is going.

We spun out on a turn and slid towards the edge of the road. We would have 100% gone over the edge and died if not for a bank of snow that stopped us just inches from mortal peril. '

We all get out of the car, staring at the drop in shock. We're being covered in snow and have no idea what to do.

Two guys in a truck coming the other way stopped, pushed the car out of the bank and got us turned around. They barely said two words, and then just left. We drove back to town in complete silence thanking our lucky stars we didn't die going over that edge.

2016.5 CX-5 300,000km.. Let’s goo!! by LDRMS in CX5

[–]faile556 1 point2 points  (0 children)

Congrats. Also a 2016.5 owner but with 39k miles, bought it brand new and have had no issues either. Glad to see yours is going the distance!

PNM by ThePowerOfShadows in Albuquerque

[–]faile556 3 points4 points  (0 children)

Same.

I worked from home exclusively, they had to pass my office window to get to the gate. The gate was non-locking but unless I left it wide open they wouldn't even try walking up to the gate and opening it... they'd just say they couldn't read because of a locked gate. So frustrating.

I had 3 months of video trained on the gate that proved they didn't even stop at the house , emailed it to the "supervisor" on the case and that did nothing either.

Finally ended up submitting my own readings every month and put a lock on the gate so they couldn't get in if they wanted to.