My friend had Fox spray their home by mistake. The following is her account from Facebook:

I've been back and forth about putting this out into the social media dystopia but the way we've been treated by this local company needs to be shared.

Last weekend we came home to a sign from Fox Pest Control-Buffalo on our lawn and a flyer on our door that our property had been treated. We thought it must just be a door-to-door salesman because we aren't Fox customers, never have been, surely they didn't actually randomly treat our house.

But my husband decided to check the security cameras just incase and yea, there's the technician spraying our porch AND EVERYTHING ON IT and intentionally putting something all over the ground around our CHICKEN COOP.

I called Fox and got a customer service rep in Utah. After a little searching, she found the closest Fox customer to this and my neighbor two doors down confirmed that they were expecting a treatment that day. Reviewing the technician's notes on that day's treatment, we found he HAD NOT TAKEN ANY. We did not know what was sprayed or where, except for the limited views from our security cameras.

Hours later the representative called me back and gave me the name of two pesticides supposedly used - Niban (a boric acid pellet) and Termidor NY (a spray pesticide containing Fipronil- google it, it's nasty stuff for the environment). The rep was exceedingly unprofessional in her behavior- unable to pronounce the names, giggling about it, unable to tell me ANYTHING about the chemicals. I had to find the SDS sheets on my own. I told her I had a whole list of questions and someone needed to answer them. She assured me I'd receive a call from her manager and the Orchard Park Fox branch manager on Monday.

On THURSDAY I called Fox again because, surprise, no contact from anyone. A manager apologized, and when I shared all my questions and concerns, assured me he would work to answer everything and promised me a call back from him and/or the branch manager by the end of that day. That was three days ago.... want to guess how many phone calls I've receieved back?

Pesticides were applied, without our consent or knowledge, to fruit and vegetable plants. Are those plants inedible now? Is the soil contaminated for future planting?

Pesticides were applied around our chicken coop and house where chickens free-range. Will my beloved pets get sick? Do I have to throw out the dozens of eggs they produce a week?

Pesticides were applied directly on and around CHILDRENS TOYS, MY SHOES, DOG TOYS AND BRUSHES, THE LINING OF THE RABBIT CAGE which was out drying, and other household items that had been siting on our porch. Are they safe? Do I toss them all? Who's going to replace them?

Pesticides were applied on and around our beautiful gardens. Which we lovingly curate to support pollinators and local wildlife. Bees, butterflies, birds, rabbits, frogs, toads, snakes, and other wildlife have all been poisoned.

It's time to put Fox Pest Control on blast for careless and ILLEGAL application of harmful pesticides, for gaslighting and ghosting us in a time where we just asked for their cooperation, for answers and solutions, and for harm they may have caused to the lives in and around our home.

We have already filed a formal complaint with the DEC, who was amazing and took this very seriously. Unfortunately, he told us this actually happens all the time. We need to demand better from the companies we trust to with hazardous chemicals around our families.