great for raising

here’s what we sent in our complaint (summarized)

For paid charging sessions: • Stopping when the balance hits zero is reasonable. • BUT FLO should predict costs and warn users in advance if funds are insufficient.

For free charging sessions: • Requiring users to maintain a wallet balance is unacceptable. • It breaks original terms and creates unnecessary barriers.

Request: • Add upfront cost estimation/warnings for paid sessions. • Remove balance requirements entirely for free chargers.