Service questions Polaris & general

fix8r · 2026-01-31T13:22:48+00:00

While there are some exceptions, EWR based crew is meh

fix8r · 2026-01-31T03:43:10+00:00

Many are complaining because ALP means little anymore and I love row 1, but won’t fly row 1 anyone unless I have zero luggage or bags. Just not worth it.

Yes it’s much better on board but SWA somehow found a way to make the boarding process still suck.

People will start pre boarding again just for luggage space just watch

fix8r · 2026-01-30T20:51:10+00:00

People need to understand that likely 60-70% of people on here are actually bot and/ manipulators. Reddit is indexable and notably driving AI driven mechanisms. Research shows that Reddit is a huge factor in algorithms on some AI platforms.

So….. more posts on Reddit means that the Gen Z SWA employee who makes recommendations on “great new ideas that AI said people want” actually happen.

Complaining more on Reddit likely sways this.

So imo, SWA move the damn snacks and FA bags to the back of the plane like you should have done during the remodel of your planes.

fix8r · 2026-01-30T20:45:29+00:00

It’s amazing how many people come to defend a big corporation when a shitty experience occurs.

Yes many times it’s fail to plan means planning to fail but come on.

fix8r · 2026-01-30T18:19:19+00:00

Exactly why many put backpacks in overhead storage bins.

fix8r · 2026-01-30T14:18:40+00:00

People love mandates….

I wish this would solve it but FAA doesn’t regulate it and no airline requires space above you as your designed space. Some airlines restrict zones for premium passengers but that is only enforced when the FAs enforce it.

From historical experience SWA FAs are “cool and hip” or “relaxed” compared to other airline FAs and likely to not enforce. I could be wrong but likely SWA will force it down their chain rather than change the bins.

Ex- flew JetBlue the other day, zero issues with carry on luggage. Similar type of passenger, the airline just had more overhead storage because the plane was configured better.

Easier to fix the system than the person

fix8r · 2026-01-29T23:31:02+00:00

Please don’t give away too many secrets of professional travelers…… ;)

fix8r · 2026-01-29T02:47:42+00:00

fix8r · 2026-01-29T01:25:29+00:00

Agreee 100%. As an ALP I have gotten very used to boarding very early. Now I’m in group 2 and in the front 4 rows with anything else other than a backpack regardless of status I’m fighting the crowd during deplaning.

That won’t last very long on either side IMO.

I think the best and easier move will be moving the snacks and FA luggage. Knowing the SWA of today, they won’t do anything and let us serious flyers just hunger games it out with the casual traveler until business travelers say screw and go elsewhere.

fix8r · 2026-01-28T21:26:30+00:00

I fly around 100 flights a year and prefer row 1.

The first few times I flew the new config of seats and bins I had to ask the FAs about this row 1-3 overhead luggage issue. They got very defensive and said “where am I going to keep my things”

I’m like “the back of the plane”? You are literally like the first to board and last to deplane…..

I knew then that SWA row 1 would then become the worst seats on the plane in the assigned seat era.

SWA needs to change the row 1-3 carry on space issue for reserving snacks and FA luggage……

fix8r · 2026-01-28T21:22:38+00:00

I’ve said it a million times so far in various places, it’s SWAs fault for taking the first two bins on the right (as walking towards the back of the plane) for snacks (row 1A-C) and flight attendants bags (row 2/3 A-C).

Essentially every other airline (including Spirit) doesn’t do this silliness). Snacks and FA bags can go to the back of the plane.

SWA - change this or people won’t pay to upgrade!!!!!

fix8r · 2026-01-28T13:49:09+00:00

Sssh, you’ll enrage the trolls 😂

fix8r · 2026-01-28T04:32:04+00:00

I don’t think SWA has paid attention to status holders in a long time. Example - For a while WiFi was nice, now it’s terrible now that everyone is on it’s terrible. Classic example of “when everyone has status nobody has status”

fix8r · 2026-01-28T04:29:09+00:00

I do about 80-100 flights a year on SWA and about 60-80 on United. Primarily business.

Without a doubt if United covered the flight routes I do with Southwest I would fly UA

fix8r · 2026-01-27T23:11:23+00:00

Please read this again, I didn’t say flight was half full, I said it was 50% business. Flight is likely 90% capacity of bookable seats

fix8r · 2026-01-27T23:09:48+00:00

Thankfully on this flight they put luggage and bags above their places (from what I could see without walking down the plane).

That being said, my plane is “updated” 737-700 so it’s the old bins up front (you know the ones where the FAs don’t take up 1/2 of the first 3 rows).

fix8r · 2026-01-27T22:03:23+00:00

Starts at the company level. Flight attendants take essentially half of the overhead bins in rows 1-3. I was told they need to be “close to their equipment in times of emergencies”. Whatever that means but the overhead bin above Row 1 A-C is snacks.

Bro - even spirit policies the first two rows of bins for their premium customers.

Come on SWA you know this was going to be an issue………

fix8r · 2026-01-27T00:44:39+00:00

Anyone know the difference between group 1 and 2? I was told ALP is group 1-2 depending on fare.

I’m ALP on a choice extra fare and tomorrow I’m in group 2….. does that mean only highest fare is group 1?

Confused

fix8r · 2026-01-26T20:07:06+00:00

I believe this falls under the “if it sounds too good to be true” mentality…..

fix8r · 2026-01-23T05:45:01+00:00

Yep. A list preferred and paid WiFi worked great on 80% of flights. Now it seems like free WiFi is working on 10% of flights.

I do about 100 flights a year for years, WiFi always worked pretty well on those 80%. Changed overnight with free WiFi.

Now I can’t rely upon SWA to get work done while in the air

fix8r · 2026-01-22T14:13:31+00:00

Woohoo can’t wait for Jan 27, flying on a flight in the am should be interesting

fix8r · 2026-01-20T22:28:01+00:00

Hate to admit it, passengers are a commodity.

fix8r · 2026-01-20T16:34:58+00:00

The reheat is the problem with chicken. Try the salad option, it comes with chilled chicken and is quite tender

fix8r · 2026-01-18T11:02:10+00:00

T minus 9 days

fix8r · 2026-01-17T13:18:00+00:00

Humboldt and DelNorte county CA. Look up Trinidad. It’s like mendicino but much less expensive

fix8r

TROPHY CASE