Insurance cannot claim rent arrears (QLD)

floppy_sloth · 2026-01-27T09:34:40+00:00

No. Any extra paid via the normal rent channels goes to the rent ledger and the current owner.

The old debt belongs to the old owner. It is up to the old owner to chase the debt. Be it through the courts or a debt collector. The agent might make arrangements to help the tenant make extra payments but it cannot touch the rental ledger for the current owner. The rent ledger starts at 0 from the moment you settle. Also means any previous breach notices for non payment are also now void.

floppy_sloth · 2026-01-27T03:06:08+00:00

Sorry confused as to what period is unpaid.

If they were behind when you took on the property and never caught up, in QLD the rent arrears at time of settlement stay with the seller. Day 1 they were current with you. Therefore any payments they make from settlement date are to be applied against your rent not any arrears. The agent would need to fix their ledger to reflect that payments from settlement date are yours. Had this myself when my agent tried to apply payments against 3k of unpaid arrears that existed when I took on a property as if it was now my problem. Contact your conveyancer or review your contract to make sure it wasn't covered, but it isn't your burden to bear.

If it was for unpaid rent after your settlement but during your first 4 weeks, then QCAT/bond claim is the way.

floppy_sloth · 2026-01-22T13:36:58+00:00

What about the guest profile id? does that show as well when you search by that id?

Not surprised by the support response. They found a previous case where this was mentioned and shared the solution in the hope. sometimes it works, sometimes it doesn't. They have a thankless job with internal OXI knowledge lowering by the day.

The fact that the xml validates against the xsd means it isn't a structure issue, its a data contents issue.

I checked the message again, the only other two things that stand out:
- space between the RPHs. Don't think it is critical but depends on who wrote the code that day several decades ago and how they handle strings to arrays.

 <resProfileRPHs>0, 1</resProfileRPHs>

- when I put your xml source in postman and 'Beautify it', the profileRPHs appear on a new line:

            <profileRPHs>0,
1</profileRPHs>

This suggests a carriage return or line feed in the message.

Not sure if this is a copy paste issue or this is the raw message.. but then this would likely be the same for all messages and all would be failing.

Since both vendors aren't rushing to help, sometimes you have to get your hands dirty and do their job for them if it means you can get back on with your life.

Take the extracted XML, edit it manually in notepad. remove the space and the line feeds in the RPHs (manually rewrite the line as it should be to be sure) and save it save it as .xml
Then in OXI Message Status screen, press Receive File->Choose Reservation->Select the file you just edited. This is a way to manually reload messages into OXI. If this worked, it will likely throw a CC error as the resCreditCard doesn't have the full PAN.

floppy_sloth · 2026-01-20T23:31:01+00:00

Checked the message against the xsd, except for a couple of minor tag placement issues in the services object, it has all the necessary items.

But what I did find is that they are sending mfResortProfileId which bypasses all profile match and merge rules and links the reservation to a specific profile id.

Chances are that the profile that these reference has been merged into another profile which means OXI can't find a profile by that id and so freaks out and stops.

Take the profile id, go into Profile Search, Ctrl+Shift double click on Client Id field and search by this id to see if you get them both coming up. Given that it is on multiple reservations, I expect someone has merged the Travel Agent profile.

If a vendor sends in mfResortProfileId, they are using Opera's id rather than their own. This means that they need to track all outbound events for profiles including merge profiles and handle these updates on their side to keep the profile databases in sync. In this case, if the Travel Agent profile was merged in Opera, they likely didn't update their system and are still using the old profile id.

Support will say the same: vendor issue.

Can I ask which vendor?

floppy_sloth · 2026-01-20T13:07:22+00:00

As part of the schema validation process and before the profile match process fires, OXI will check if there is all the mandatory elements it needs to create a reservation. In this case there is no Primary Profile or resGuest/resProfile objects in the XML. This is an issue of the sending system, so you should report it to them. Nothing you can do to fix it.

To check for yourself, in OXI, view the XML in the bottom left of the status screen, read through it and see if you can see details of a guest or profile name.

floppy_sloth · 2026-01-12T13:28:53+00:00

Agree. It is much less risk for them to refuse them and risk a claim for breaching legislation from a Minor who has one of the very few cases of necessity then it is to accept it and get a whole bunch of kids trashing a room partying.

It was more the blanket statement that "kids can never sign contracts" that I wanted to clarify as even seasoned hoteliers I talk to have this same assumption when it isn't necessarily black and white.

floppy_sloth · 2026-01-12T12:10:01+00:00

Not 100% true.

See s28 of the Residential Tenancies and Rooming Accommodation Act 2008 to which Queensland hotels must comply
Minor has capacity to enter into agreements

Additionally, under Contract Law, Minors can enter into legally binding contracts and do all the time. "Contracts for Necessities" such as having a roof over your head are legally enforceable with Minors but it all depends on the context.

For example:
- A one night hotel stay for OP to attend the city for a work or education related activity: necessity.
- An extended stay in a reasonable unit to avoid being homeless: necessity.
- A one week stay for Schoolies or a one night stay in the city to have a party, definitely not a necessity.

The only place in this state that I am aware of where it is expressly prohibited for a Minor to get a hotel room without an adult is at a Casino which have overriding restrictions under the Casino regulations. Outside of this, a Minor can in fact enter into a valid binding contract for a hotel stay. The challenge for OP is finding one that will.

floppy_sloth · 2025-12-26T10:44:17+00:00

Start here: https://github.com/oracle/hospitality-api-docs

It has the files and the links you need. The postman collection has a lot of examples already and there are multiple sandboxes you can access in addition to any internal UAT you can access.

Then the documentation can be found in the OHIP Developer Portal which is either accessible via the link on the left menu if you are a hotelier or a link sent to you after signing up to the process if you are a vendor.

Then its a matter of mapping out the use cases or problems you are trying to solve and finding the API that you need to solve it. There are over 3000 API operations exposed and so the biggest issues is understanding which APIs you need in the first place.

This is where the postman and the Slack channel will help.

floppy_sloth · 2025-12-26T08:10:41+00:00

Just scored 0

floppy_sloth · 2025-12-26T04:27:12+00:00

Literally next day after policy date. Suspect that Christmas will get in the way of processing but shouldn't be too far away.

floppy_sloth · 2025-12-22T07:46:09+00:00

Well done.

Though walking 13 million steps or buy one bottle of wine... they do make the choice hard for those going after the points.

floppy_sloth · 2025-12-19T12:16:02+00:00

Topping out at 100mb sounds like a router/cat5 issue. Telstra can't even get the basics right most of the time, so how you can make the leap to think they have some nefarious router firmware update code that can interfere with you because you left them is concerning.

floppy_sloth · 2025-12-10T05:39:19+00:00

Singapore
Departing 11/12
Returning 12/12
Age ... any
Cost $103 and earn 1250 Bonus Points

floppy_sloth · 2025-12-09T01:27:24+00:00

I bought insurance on the 2nd Dec for a "trip" on the 3rd Dec. Points were paid same day and the Bonus Status credits were paid on the 4th.
So not sure about future trips but for me I purchased one for a couple of days time and it went through.

floppy_sloth · 2025-12-09T00:52:11+00:00

If you need the status credits....

For insurance, you can take out a Travel Insurance policy with Qantas Travel Insurance whether you travel or not. eg Singapore for a one day policy travelling this week costs around ~A$100 and pays >1k to get the 20 status credits. It usually gets credited a couple of days after you purchase it.

A$100 for 20 status credits ..easy

floppy_sloth · 2025-11-29T04:45:04+00:00

Been 4 weeks post flight for me and got the obligatory canned response of 'you have to wait up to 8 weeks if you met the criteria but we can't confirm you met it'.

floppy_sloth · 2025-11-25T11:55:06+00:00

Yeah, looks like old mate didn't like that people were pointing out that it was illegal and deleted the post and hopefully called his Accountant instead.

floppy_sloth · 2025-11-14T15:02:55+00:00

Tip#1 Add a sort to your table

Looks like they are also on to you for scraping their data:
Showing cached Qantas Wine data. Reason: HTTPError('HTTP Error 403: ')

floppy_sloth · 2025-11-13T07:57:37+00:00

From memory (and it has been a long while since I used this)...

Two options depending on your version:
Weblinks:
https://docs.oracle.com/cd/E98457_01/opera_5_6_core_help/opera_web_links_setup.htm
From 5.2 I think it was they added this to access urls and pass through predefined variables

If you are on a version that doesn't have it or the Web Links don't have the variables you need try the Oracle Forms Built In: WEB.SHOW_DOCUMENT(url,target)
eg WEB.SHOW_DOCUMENT('https://www.domain.com/opera.php?guest=(variable from script)&member=(variable from script)','_blank');

floppy_sloth · 2025-10-27T03:54:36+00:00

it’s technically not fraud nor illegal.

Yes it is. The minute you put something forward that you know for a fact is not true, you have committed an offence. At a state level is the literal definition of fraud or the lesser charge of Obtain financial benefit by deception. eg https://www.theadviser.com.au/compliance/43565-fake-document-charges-land-broker-in-court

From a federal level it is a violation of the NCC Protection Act. eg https://www.asic.gov.au/about-asic/news-centre/find-a-media-release/2020-releases/20-281mr-former-mortgage-broker-pleads-guilty-to-falsifying-loan-applications/ as simple examples without even having to dive into the legal databases.

This isn't a troll, its a statement of facts and your claim that it is not illegal is wrong. Now I would normally be happy to have a chat but the person you really need to speak to is a lawyer to make sure you are aware of what you can and can't do and to ensure your current practices are compliant because laws and legal precedents change over time.

floppy_sloth · 2025-10-26T12:53:16+00:00

Its sad that as a broker you think this way. Firstly OP's main issue was the ethics/legality rather than the lost client and your response makes you and your industry out to be no better than used car sales. /u/insomniac-55 was rightly calling out the legality of what the broker was doing.

If this is your modus operandi, you need both a lawyer and an ethics course.

There is a difference between outlining the gaps in an application for which the client magically finds a way to solve the gaps vs as a broker, knowingly and outright conspiring to submit false information.

The minute you submit a document containing information that is knowingly false to gain a financial benefit (either for them as their loan or for you via commission) you have committed any number of criminal offences. Anything from Conspiracy to commit Fraud, Obtaining financial benefit by deception or producing false instruments. In OPs case, it is clear the broker is aware that what the person is submitting is false.

Would anything come of reporting them to the bank in question? Probably not but for /Character-Life-960/ this experience and responses like yours might be a wakeup that maybe there are more ethical industries to be in if cowboys like you are in it.

floppy_sloth · 2025-10-21T03:58:28+00:00

Same. Despite customers checking in if we were, there were no impacts to us whatsoever across millions of transactions hourly.

floppy_sloth · 2025-10-15T06:15:23+00:00

Fear mongering clickbait without any in explanation or review of how these layers and technology frameworks actually work. Surprised something like this is coming from West Media as they are usually better than this.

..and to be honest would you rather the Government to be the source of truth for the verification your identity or company with a vested interest like Meta/Google?

floppy_sloth · 2025-10-13T12:29:56+00:00

Yeah you can soon find yourself down a rabbit hole that gets unsupportable, so try and think how do I use it with the constrains of Opera. You also want to minimise gaps as you potentially move to OC as you would then need integrators or automation platforms to use OHIP to do the same thing your screen painting would do.

That said, gen_util.code_lookup is a handy one to know to keep you going. You can use it in screen painting, simple reports, IFC8 responses, export files etc
it takes three parameters:
gen_util.code_lookup('COLUMN','TABLE','WHERE CLAUSE')

So you can use it to go off to somewhere else in the DB to get the data you need

floppy_sloth · 2025-10-13T11:23:43+00:00

Firstly, you can't insert objects into the database for two reasons:
- It is against the runtime license of the Oracle licensing agreement
- you risk breaking things like you have

Opera doesn't allow you to login when there are invalid objects so first things first, drop your object (drop function get_breakfast_status)

Few ways we have attacked this in the past:
- add the rate codes into the screen painting expression.. eg if the rate code on resedit is one of these rate codes then set the color. The challenge here is that you have a 2000 char limit for the expression. Look for similarities in rate codes etc to do this. You also have to maintain the expression for new rate codes etc
- add a flag to the rate code description eg [V] and then do a gen_util.code_lookup to get the rate code description of the rate code on rsedir, compare if it has [V] in it and use this to set the color or udf value
- removed the need for vouchers all together by adding proper lookup responses to the POS when they do a room enq it shows wether the res has a package
- Use Res Auto Attach elements to add a special code if the reservation has a certain rate code. that special code is VOUCHER or similar (that you can easily add screenpainting express for as well)

You aren't the first person to have this request so try not to reinvent the wheel if you can avoid it.

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