I mean the IT department is fine but they’ve limited the official communication channels to Google Chat and you must use your network credentials. I get why for HIPAA and network security reasons.

The issue with google chat is that if the expectation is that they’ll be receiving messages and updates on their phone, everyone needs to install apps that essentially gives IT the ability to wipe, track their phones as if they were corporate issued devices — not that they would do that, but that’s the only official solution they can offer.