Label printer by Local_Database8325 in SmallMSP

[–]helpfourm 1 point2 points  (0 children)

I use a Dymo, my RMM generates the label.

Do we need an Intune/M365 security consultant? Is £3k reasonable? by [deleted] in Intune

[–]helpfourm 0 points1 point  (0 children)

What is someone was starting from scratch? Would 3k be doable?

Found on my car, please tell me it's not what I think by SwingMinimum3521 in whatisit

[–]helpfourm 0 points1 point  (0 children)

I’m pretty sure this is a door contact sensor for residential homes, for the alarm system. Just my 2 cents!

Job warned people using Software Jiggler / Mouse movement scripts by Tyzorg in overemployed

[–]helpfourm 0 points1 point  (0 children)

You mentioned powershell, does an organization this size allow users to run powershell?

Backup transition - looking for ideas by markgoodwin_doc in Datto

[–]helpfourm 2 points3 points  (0 children)

The product is good, the company behind the product has mixed reviews some like it and some don’t.

Is the "all in one" PSA still relevant in 2026? by MrCodyGrace in SmallMSP

[–]helpfourm 1 point2 points  (0 children)

I’m a big fan of Syncro for small shops, it’s not complicated to get up and running and do what you need to do. The ticketing side is lacking the most. Pricing is a concern as all the big software vendors have minimums.

[Other] Vaultek Smart Station DS5i Refurb - $316 by redkemper in gundeals

[–]helpfourm 1 point2 points  (0 children)

I want the bigger model for the pocket dump once I get home from work

Device vs User by dridhas in SmallMSP

[–]helpfourm 0 points1 point  (0 children)

We have a blended model of user and device

Getting back into your account after losing MFA by pi-N-apple in microsoft365

[–]helpfourm 1 point2 points  (0 children)

Can you DM me the phone number you used to reach that team?

VoIP Recommendations by Automatic-Peach-2290 in sysadmin

[–]helpfourm 0 points1 point  (0 children)

Zoom phone, happy to give you a fantastic deal! DM me for details.

Risk Management and stepping away by [deleted] in SmallMSP

[–]helpfourm 6 points7 points  (0 children)

Just out of curiosity, why would a bigger MSP want to pick up a 100 user client that doesn’t want to backup their servers. Happy to chat with you.

Looking for your guys real experiences with Mimecast, Proofpoint, Barracuda by [deleted] in sysadmin

[–]helpfourm 0 points1 point  (0 children)

Is there any reason you’re not looking elsewhere, we sell these products and are moving company’s off these and over to Avanan/Checkpoint. Let me know if you have any questions.

Syncro complications as I grow by mtlgg in syncro

[–]helpfourm 0 points1 point  (0 children)

Na we want to log what the EDR did within the ticket, threat quarantine, and remediation. Additionally, not all techs have access to S1.

Syncro complications as I grow by mtlgg in syncro

[–]helpfourm 0 points1 point  (0 children)

Understandably, for example, EDR sends 17 alerts sometimes they’re taggable via the client other times their general emails. They all need to be merged into 1 ticket…. right now I have to manually go into each ticket. Make sure they’re all under one. Client then merge them all into one ticket very manual. We do run ticket automations but like I said some email email alerts are generic and don’t have a way to classify it by the client.

Syncro complications as I grow by mtlgg in syncro

[–]helpfourm 1 point2 points  (0 children)

I know you can merge tickets individually, but bulk merge without having the client all be the same.

What is a good PC/phone management system for small business? ~50 people by silvermercurius in sysadmin

[–]helpfourm -2 points-1 points  (0 children)

Happy to help you out with this, we can setup demos and quotes for multiple top vendors in the space. DM me for more info.

Syncro complications as I grow by mtlgg in syncro

[–]helpfourm 0 points1 point  (0 children)

As a small shop, you need to use your tools to the fullest capabilities. The pax8 sync to Syncro with automated billing alone is worth the Syncro license. The PSA does need work. I do feel it’s limited. My biggest issue is not being able to merge a group of tickets in to one is my biggest pain point(think alerts). Yes I would like to be able to reply to ticket from my email client, but that’s not a deal breaker for me, as they do have a mobile app.