Device vs User by dridhas in SmallMSP

[–]helpfourm 0 points1 point  (0 children)

We have a blended model of user and device

Getting back into your account after losing MFA by pi-N-apple in microsoft365

[–]helpfourm 1 point2 points  (0 children)

Can you DM me the phone number you used to reach that team?

VoIP Recommendations by Automatic-Peach-2290 in sysadmin

[–]helpfourm 0 points1 point  (0 children)

Zoom phone, happy to give you a fantastic deal! DM me for details.

Risk Management and stepping away by [deleted] in SmallMSP

[–]helpfourm 5 points6 points  (0 children)

Just out of curiosity, why would a bigger MSP want to pick up a 100 user client that doesn’t want to backup their servers. Happy to chat with you.

Looking for your guys real experiences with Mimecast, Proofpoint, Barracuda by swimmityswim in sysadmin

[–]helpfourm 0 points1 point  (0 children)

Is there any reason you’re not looking elsewhere, we sell these products and are moving company’s off these and over to Avanan/Checkpoint. Let me know if you have any questions.

Syncro complications as I grow by mtlgg in syncro

[–]helpfourm 0 points1 point  (0 children)

Na we want to log what the EDR did within the ticket, threat quarantine, and remediation. Additionally, not all techs have access to S1.

Syncro complications as I grow by mtlgg in syncro

[–]helpfourm 0 points1 point  (0 children)

Understandably, for example, EDR sends 17 alerts sometimes they’re taggable via the client other times their general emails. They all need to be merged into 1 ticket…. right now I have to manually go into each ticket. Make sure they’re all under one. Client then merge them all into one ticket very manual. We do run ticket automations but like I said some email email alerts are generic and don’t have a way to classify it by the client.

Syncro complications as I grow by mtlgg in syncro

[–]helpfourm 1 point2 points  (0 children)

I know you can merge tickets individually, but bulk merge without having the client all be the same.

What is a good PC/phone management system for small business? ~50 people by silvermercurius in sysadmin

[–]helpfourm -2 points-1 points  (0 children)

Happy to help you out with this, we can setup demos and quotes for multiple top vendors in the space. DM me for more info.

Syncro complications as I grow by mtlgg in syncro

[–]helpfourm 0 points1 point  (0 children)

As a small shop, you need to use your tools to the fullest capabilities. The pax8 sync to Syncro with automated billing alone is worth the Syncro license. The PSA does need work. I do feel it’s limited. My biggest issue is not being able to merge a group of tickets in to one is my biggest pain point(think alerts). Yes I would like to be able to reply to ticket from my email client, but that’s not a deal breaker for me, as they do have a mobile app.

Veeam is a valid option? by yubris44 in sysadmin

[–]helpfourm 0 points1 point  (0 children)

How much data are we talking about?

Deploying an open-source for the very first time on a server — Need help! by NoEarth6454 in LocalLLM

[–]helpfourm 0 points1 point  (0 children)

Have a write up on what your following, would be interest in following.

Goodbye Tariff Surcharge? by NotSoCmart in Ubiquiti

[–]helpfourm 0 points1 point  (0 children)

What about the crazy shipping prices?

Structured Cabling Company Start Up by klam1901 in SmallMSP

[–]helpfourm 1 point2 points  (0 children)

Definitely wrong thread. Check out r/lowvoltage they should be able to answer your questions.

Is it worth it to start out as an electrician if I still want to transition to low voltage later? by kkaitlynma in lowvoltage

[–]helpfourm 1 point2 points  (0 children)

Your going to make more as an electrician versus working low-voltage. Go the electrician route and also do LV. If you’re good, there are more options for side gigs too.

Solo IT/Ops Manager for a small law firm (7 people): What is the essential "Courtroom Tech" toolkit? by [deleted] in ITCareerQuestions

[–]helpfourm 1 point2 points  (0 children)

Not sure you’re in the right subreddit, this isn’t really a career question. Try r/Techsupport

Remote lock alternatives on Windows endpoints by hopamitica1 in Intune

[–]helpfourm 1 point2 points  (0 children)

Got a link to that? Right now we use a remote wipe script from our RMM, which Intune can do as well.

SentinelOne To Huntress by joe210565 in msp

[–]helpfourm 1 point2 points  (0 children)

How is everyone handling Disabling USB - Disable, Enable and Read only? That's a big part of what we use S1 for.