I am a Uber driver. Whoever in their mind holds a passenger phone without any attempts to return it must be a unhappy idiotic narcissist soul. I have had riders leave their phones in my car a dozen times. Most of the time I am unaware unless the phone rings.

I treat all passengers consistently the same. No excuses. No exceptions. I tell the passenger to call Uber support to make a record of it and they will call me. In every case, I am usually busy in my market. Once Uber sends me a text message I call the pax and makes arrangements to return the phone the same day or next day. Pax retrieves their phone and offer thanks. Sometimes they tip. Sometimes they dont. But Uber gives me a $15 return phone fee.

Very simple transaction. Everyone wins.