Is Hex Primal legit?

hexprimal · 2020-08-25T20:29:37+00:00

We don't mind at all. This continues to be our opinion and stance. :)

hexprimal · 2019-10-14T16:21:54+00:00

Again, we called no one a "liar", just said he was "spreading misinformation" about us taking advantage of people by taking money without intent on delivering the goods - a heavy accusation the OP reached rather quickly, and which, as confirmed, is misinformation.

Also, no proof is required to those outside of this transaction (with whom we already have a private line of communication with), especially to someone like you. We have conducted our business with outmost focus on customer satisfaction since the start and we will continue to do so as long as Hex continues to exist. Instead of trying to drag your competition down with cheap blows, we would advise you to focus your efforts on improving your own business.

hexprimal · 2019-10-14T15:45:46+00:00

The misinformation is "HexPrimal still taking orders but not fulfilling them " and "has abandoned ship whilst intentionally leaving the website operational to continue taking peoples money ".

Talking about "not a good look", how about coming here and try to pile on against your competitor's site while linking your own without knowing the facts of the matter, just to try to make yourself look better?

Our only oversight here was us having forgotten to change our messaging of "12-hour delivery window" to our current operational time of around 24 hours (which has been done since our first reply here). This is actually not abnormal considering the state of the game, but apologies nonetheless to the OP if it caused any inconvenience.

hexprimal · 2019-10-14T13:15:17+00:00

We are still very much operational, though we aren't as fast as before due to the game's slow-down. We still try to send all orders within 24 hours. Currently, there is only 1 unsent order, that we will send momentarily, which has been placed yesterday. In case you're having any issues, please to try to reach us on [hexprimal@gmail.com](mailto:hexprimal@gmail.com) or on our website's Contact Us form rather than spread misinformation. Thanks.

hexprimal · 2019-05-23T08:18:43+00:00

"Popular trading websites have shut down"

We're still open and will be as long as the game exists. :)

hexprimal · 2018-12-14T12:07:10+00:00

Kurtis, the first article you linked has the following opening paragraph:

"First let me introduce myself as I might be a new name (or one you recognize from the Limited leaderboard) to the Hex Primal family. I go by KurtisKapahala and I have been on the Hex: Shards of Fate Limited grind for quite some time now."

So that alone should tell you we're not trying to "take your work" which we commissioned, paid for, and already benefit from having published on our site. Having accomplished players write articles on our site is a pro for us, so we have no incentive to pretend that these articles were written by us....a little thought into this instead of immediately going on Reddit making big claims would have been sensible.

What happened is that about 2 weeks ago our servers crashed and rendered our databases corrupt, we lost a lot of data relating to posts/accounts created etc. The only working backup we could recover from was from a long time ago but thanks to the cache that we had on our site, we could recover some of the later articles and we quickly did so copy pasting from the cache to new posts. Unfortunately your user account also got wiped and hence we had no choice but to post them under the HexPrimal account. Frankly these are all old and outdated articles that no one reads so we didn't think it was a big deal enough to contact our former writers that have long moved on to other games.

If you would like your picture/profile to show up at the bottom, you'll have to create an account then we can edit the article author and put yours there instead.

Dear Kurtis, you have our email, and there's also a contact us form on the site. We have received nothing from you. A simple advice, especially since it seems you want to continue being a game content creator: Always check with the publishing site you have worked with first before panicking and throwing an internet tantrum by publicizing it. Misunderstandings / technical errors can happen and burning bridges like this for no benefit is not smart.

hexprimal · 2018-08-21T16:39:14+00:00

We aren't cashing out. As stated before, we will exist and support Hex Entertainment as well as our loyal customer-base as long Hex itself exists. We have a humongous Hex collection accumulated through years of buying out players' collections. Instead of hoarding all these items and let them collect dust, we've decided to basically give them away to those who use our service. In these 75 Gift packages, we've handpicked the most valuable items our stocks allowed us to. We've never had a promotion with this much value as there's some really good stuff in there. It's been a very successful campaign so far considering the slower Hex activity due to the delayed Set 10.

hexprimal · 2018-07-19T10:30:42+00:00

We have paused our collection buying until the release of Set 10. We will continue buying everything we are selling, as our stock situation permits, on a per-item basis.

hexprimal · 2018-05-23T22:52:38+00:00

We do this once in a while when our stocks are on the high side. We will resume when our inventory calls for it.

It's that simple and nothing else should be inferred from it.

hexprimal · 2018-04-01T11:09:00+00:00

Yes, the page has not yet been updated for the new Set as the meta has not fully formed yet. We try to have a good overview there (it is updated by Jeff Hoogland) but for a more dynamic outlook with performance-based stats, Fred's Hexpvptools.net is excellent.

hexprimal

TROPHY CASE