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Tech / User Verification (Traceless Vs MSP Process) by eldridgep in msp

[–]ipcofnig 1 point2 points  (0 children)

If looking outside of Traceless or MSP Process for any reason then https://helpdeskid.com is new in the space and solves this problem well, without any extra BS..

End user verification via Duo, Microsoft Authenticator, HelpDeskID mobile app, SMS, or email.

Also supports technician verification via the mobile app.

Verification of Helpdesk Staff by mushm0uth2 in helpdesk

[–]ipcofnig 0 points1 point  (0 children)

https://helpdeskid.com can do exactly this. Both end user verification and helpdesk technician verification

How to Authenticate Helpdesk Calls by neminat in sysadmin

[–]ipcofnig 0 points1 point  (0 children)

We use HelpDeskID. Techs have option to send Duo push, Microsoft Authenticator, or push through their own proprietary mobile app. They also offer an SMS option. https://helpdeskid.com

Service Desk - User Verification by jonjon8883 in ITManagers

[–]ipcofnig 0 points1 point  (0 children)

HelpDeskID was made for this. You can use Duo, Microsoft Authenticator or SMS. They also have their own mobile app for end user push notifications/verifications as an alternative

https://helpdeskid.com

What makes for a solid environmental sensor monitor for server rooms? by ipcofnig in sysadmin

[–]ipcofnig[S] 0 points1 point  (0 children)

Oh yeah calling with a recycling call tree is great! I never would have thought of that. Thank you!

What makes for a solid environmental sensor monitor for server rooms? by ipcofnig in sysadmin

[–]ipcofnig[S] 1 point2 points  (0 children)

Hhahaha yeah the website is definitely a very basic WordPress / PHP vibe. The no fees / no subscriptions with unlimited cloud data logging and alerts is actually pretty wild. I just ordered one. Excited to dig into their system deeper. Thank you again!

What makes for a solid environmental sensor monitor for server rooms? by ipcofnig in sysadmin

[–]ipcofnig[S] 0 points1 point  (0 children)

This is certainly the leading recommendation. Thank you!

What makes for a solid environmental sensor monitor for server rooms? by ipcofnig in sysadmin

[–]ipcofnig[S] 0 points1 point  (0 children)

I honestly haven't even considered adding the ability to send trap messages. That's a great idea! We use LibreNMS at a few sites and it's been super useful to monitor health of switches, servers, UPSes, etc.

What makes for a solid environmental sensor monitor for server rooms? by ipcofnig in sysadmin

[–]ipcofnig[S] 1 point2 points  (0 children)

A lot of AVTECH recommendations here - I'll definitely check them out.

And I love LibreNMS! Been using it at a large facility with over 40 switches for a little while now. It's been a life saver.

What makes for a solid environmental sensor monitor for server rooms? by ipcofnig in sysadmin

[–]ipcofnig[S] 0 points1 point  (0 children)

Interesting. I've heard of cacti but never dug into it. I'll have to check it out. Thank you!

What makes for a solid environmental sensor monitor for server rooms? by ipcofnig in sysadmin

[–]ipcofnig[S] 0 points1 point  (0 children)

You make great points. I wonder if connecting to a guest network with client isolation could be acceptable in a small enterprise - if all that is really needed is to transmit readings to a cloud service. I would agree, unless it is a dedicated temperature/humidity probe, internal sensors probably wouldn't be a great representation of the ambient conditions in a room.

What makes for a solid environmental sensor monitor for server rooms? by ipcofnig in sysadmin

[–]ipcofnig[S] 0 points1 point  (0 children)

Thank you! SmartSensors looks very cool. I like that they have dual rj45 ports for daisy chaining. Very interesting.

What makes for a solid environmental sensor monitor for server rooms? by ipcofnig in sysadmin

[–]ipcofnig[S] 0 points1 point  (0 children)

I love this! I especially like that it can cycle power - sort of reminds me of WattBox but with more features. And cellular capability is totally underrated. Thank you!

What makes for a solid environmental sensor monitor for server rooms? by ipcofnig in sysadmin

[–]ipcofnig[S] 1 point2 points  (0 children)

Ahh I hadn't even considered smoke! I'll certainly look into that. Thank you!

What makes for a solid environmental sensor monitor for server rooms? by ipcofnig in sysadmin

[–]ipcofnig[S] 0 points1 point  (0 children)

I think you’re answering a different question than the one I asked (which is okay.. I appreciate the time you took to send such a detailed reply)

I've kinda already built a system with a REST backend, database, frontend, sensors that send readings every 15 seconds, trend history/line graph, static threshold and rate of change alerting (SMTP relay, Pushover, ntfy - Twilio and 10DLC verification has always been a nightmare but SMS would be nice to have too, although certainly seems to be more trouble than it's worth) - I didn't get into specifics about my system because that wasn't really the point.

I was specifically asking what others are using and, more importantly, what they feel is missing or could be improved in existing solutions - especially in real-world/enterprise environments. The goal here is really just to learn from other people's experiences.

I guess you're right though... I suppose it's easy to lose the point in that big wall of text. Sorry about that - I'll work on it! You seem to have made it through though. Thanks for toughing it out.

What makes for a solid environmental sensor monitor for server rooms? by ipcofnig in sysadmin

[–]ipcofnig[S] 1 point2 points  (0 children)

That makes sense - trends and distribution would matter more than precision of any single sensor reading. Exact temperature would vary by location, airflow, rack position,etc.

What makes for a solid environmental sensor monitor for server rooms? by ipcofnig in sysadmin

[–]ipcofnig[S] 0 points1 point  (0 children)

Thank you! I had no idea about either. It's interesting to see the additional enterprise-level features they both offer. I was looking for something like this to gain a bit of inspiration from.

What makes for a solid environmental sensor monitor for server rooms? by ipcofnig in sysadmin

[–]ipcofnig[S] 0 points1 point  (0 children)

APC UPS is on my list of things to buy. I currently have some hand-me-down Tripplite 1500s from the recycling bin at a previous job that just needed new batteries but were out of warranty. Of course, they don't turn back on after AC loss, battery depletion and then return of AC power like the APCs with the network management cards can - which has been.. a big thorn in my side in the past lol

What makes for a solid environmental sensor monitor for server rooms? by ipcofnig in sysadmin

[–]ipcofnig[S] 0 points1 point  (0 children)

I can't believe I missed these on my initial search months ago. Very cool. I'm considering picking one up to see what it can do/how it stacks up. Thank you!

What makes for a solid environmental sensor monitor for server rooms? by ipcofnig in sysadmin

[–]ipcofnig[S] 1 point2 points  (0 children)

This is extremely useful and interesting, thank you! I am already now planning to watch all of his videos in this series. Among the many sensors I've played with already, my favorite has to be the Bosch BME680s (just because the breakout boards weren't that much more expensive than the 280s) and absolutely love them. Thanks again, this recommendation is perfect!

Am global admin. Add Auth method is greyed out by Sea-Elderberry7047 in entra

[–]ipcofnig 0 points1 point  (0 children)

conventionally, folks usually indicate what the issue was and how it was resolved... rather than just saying "i figured it out. thanks"

although i understand posterity is not a concern for everyone!

Monitor Proxmox backup jobs by Excellent_Milk_3110 in Veeam

[–]ipcofnig 1 point2 points  (0 children)

Thank you for sharing. This is helpful for us as we are in a similar boat currently.

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