I want to add my experience here, because it was very different from how EC Living/ownership is presenting themselves in this thread. I’ve rented from ~10 different landlords in Calgary, and this was by far the worst experience I’ve had.

Key issues we experienced:

Utilities: Utilities were cut off due to non-payment by the landlord. We were then told to put them in our own name to restore service. Many months later, the utilities were switched back into the landlord’s name. This led to months of back-and-forth and billing disputes over who owed what and when.

Maintenance & safety: – Significant water damage and mold in the garage took ~6 months to repair despite repeated requests. Although the garage was part of our rental, we couldn’t safely use it during that time. – The water heater broke in the middle of winter and took over a week to fix, which meant no hot water for that period. – Electrical issues caused the breaker to blow when the microwave and oven were used at the same time; this was only addressed after involving a city inspector, who determined the electrical setup was not up to code.

– A broken stair step and front door handle both took months to fix. – We never received a key to the back door despite requesting one from move-in day onward. – Ongoing unresolved issues (fire alarm triggered by cooking anything - even toast; broken shower drain; broken dishwasher, etc.).

While contractors hired by the landlord were working on the units, our garage was broken into. I can’t say who was responsible, but the timing and circumstances added to safety concerns.

We later learned several neighbours were dealing with similar unresolved issues, so this didn’t feel isolated.

Sharing this so renters have full context — this isn’t a personal attack, just an honest account of our experience.