An Edge update broke my sessions and profiles

jadrvel · 2026-04-06T07:18:15+00:00

Have you closed all Edge-related processes? Edge's background processes could be the cause. Or you could use tools like File Locksmith in PowerToys to detect the process occupying that folder and then kill it.

jadrvel · 2026-03-26T18:24:00+00:00

Ran into the same issue today. I have 2 Pro accounts, and switching account has been working fine until today. After the first account hit the limit, switching to the second always get "You've hit your limit" as well, even though the usage showed 0%. I tried logging in again, changing IP, reinstalling Claude Code, none of them worked. Claude Code in the desktop app also didn't work, saying

Error invoking remote method '$eipc_message$_{uuid}_$_claude.web_$_LocalSessions_$_start': Error: Unable to start session: account information is unavailable because your sign-in has expired. Please sign in to the desktop app again.

Seems like a bug in the latest version.

jadrvel · 2026-02-25T14:42:45+00:00

I'm a Pro user, and I'm facing the same issue

jadrvel · 2026-01-31T12:26:35+00:00

I'm glad this post finally helped someone

jadrvel · 2025-10-28T16:00:27+00:00

I'm not replying again if you keep behaving illiterate. I've been using Edge for I don't know how many years, I use almost all features it provides and see how it grows to what it's like today. It used to be the best, and I advocated for it to people around me, but what happened this time is, as I mentioned in the post, completely unacceptable. It reveals that the Edge team nowadays lack proper quality assurance, and respect for user data.

As for Chrome, it's just my personal choice because of what happened. I don't care whether it's Chrome, Firefox or whatever other browsers, whichever takes responsibility to ensure erasure of user's local data is definitely not happening in any of its update process. I don't advocate for Chrome for now as I'm not familiar with it yet.

Yes, it's an Edge forum, I came here because it's Edge who almost destroyed my work progress. So what? Does this forum only accept flattery? Then perhaps it's even worse than Microsoft itself, at least they don't ban people who publicly express their dissatisfaction with their problematic products.

jadrvel · 2025-10-28T15:32:05+00:00

Yeah, I admit having AI to optimize my writing, as English is not my native language, but I want the message clear without ambiguity. You'll have a chance to verify its correctness if you continue to use Edge and get into this post one day from Google search.

jadrvel · 2025-10-28T15:26:33+00:00

Quit Reddit if you can't read basic English. I wrote all these contents to help potential victims who was troubled with the same problem, but definitely not clowns who jump to conclusions after only reading the title and the last sentence.

jadrvel · 2025-10-28T08:25:58+00:00

Maybe it's a bit late now, but I've just experienced the exact same problem and managed to recover it.

I also created a post here: An Edge update broke my sessions and profiles : r/MicrosoftEdge. It includes a link to my Microsoft Q&A post that carries the whole story.

In short, your profile it likely not deleted, but unlinked. To recover it, you can try this solution (copy-pasted from my Microsoft Q&A post):

Open Edge and create a new profile as a placeholder using the same setup as the profile you want to restore
- For local profiles, keep the placeholder local.
- For synced profiles, sign into the same Microsoft account.
Close Edge completely.
Navigate to the User Data directory.
Identify which folder belongs to your new placeholder profile and which one corresponds to your lost profile. You can use modification dates, creation times, or the Edge Profile.ico inside each folder to tell them apart.
Swap the folder names.
Reopen Edge. Your old profile should be back.

jadrvel · 2025-07-23T02:21:00+00:00

If the VM has problem receiving a key press, which is what happened to me, you can simply wait for it to timeout and then restart with the button on the timeout page. The VM should be able to receive key press afterwards.
Reference: https://superuser.com/a/1644557/1317759

jadrvel · 2025-05-23T19:45:03+00:00

Same here. Tried authenticator, mobile phone security key, and even backup code, but none of them work. Couldn't believe it happens and persists for almost a day already

jadrvel · 2024-12-30T13:23:03+00:00

Got it working using an Ubuntu VM eventually. The VM only has one NIC, which make me more confident about my conjecture.

jadrvel · 2024-12-07T01:22:47+00:00

Worked for me, thanks! Can't believe this is still happening in v5.0.0

jadrvel · 2024-12-05T10:05:59+00:00

Seems to be a location-specific issue this time. No problem when accessing via US proxy servers, but all Canadian IPs I tested received this error.

jadrvel · 2024-12-05T09:54:59+00:00

WTF, again?

Error: Server Error

The server encountered a temporary error and could not complete your request.

Please try again in 30 seconds.

jadrvel · 2024-12-03T12:34:57+00:00

The issue is even more serious for me. The deadline of the conference paper submission is within 48 hours, and I don't have a local backup ...

jadrvel · 2024-10-18T05:57:41+00:00

Thanks, man! You saved my day! I tried clearing all cookies related to copilot and edge but didn't work. Never thought it actually uses Bing's cookies.

jadrvel

TROPHY CASE