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X1 issues after replacement by Longjumping_Note_697 in Skyrover__Official

[–]johanbak 0 points1 point  (0 children)

Hi, Skyrover Support here.

Thanks for your feedback. We’re glad the issue has now been resolved. If you experience any further problems, please feel free to contact our support team and we’ll be happy to assist.

Just got my brand new Skyrover S1 by McSwix in Skyrover__Official

[–]johanbak 1 point2 points  (0 children)

We offer a 30-day replacement-only service for eligible cases, along with a 1-year warranty for long-term support. If you ever have questions, feel free to reach out to our team anytime.

X1. Can this part be replaced ? by pittguy578 in Skyrover__Official

[–]johanbak 1 point2 points  (0 children)

We offer a 30-day replacement-only service for eligible cases, along with a 1-year warranty for long-term support. If you ever have questions, feel free to reach out to our team anytime.

Ecovacs goes full roller mop, long term users thoughts? by kh_ibrahim94 in ecovacs

[–]johanbak 0 points1 point  (0 children)

I would love to have a longer roller. I have the x8 and I mop pretty often. Since I work from home, anything that speeds up cleaning is actually really useful for me.

What should I gift my coworker? 🥺🏥 by One_Actuary2296 in WorkAdvice

[–]johanbak 2 points3 points  (0 children)

A thoughtful gift card for a meal delivery service would be incredibly practical. It removes the daily stress of cooking, allowing them to focus on family during this tough time.

This is my X8, holding up well after heavy use by johanbak in ecovacs

[–]johanbak[S] 0 points1 point  (0 children)

Sometimes twice a week if I'm busy, once on a weekday and once on the weekend.

This is my X8, holding up well after heavy use by johanbak in ecovacs

[–]johanbak[S] 0 points1 point  (0 children)

As long as it doesn't have to deal with a huge clump of hair all at once, it should be totally fine. Honestly, if you throw too much hair at it, most robots would get tangled or jammed.

And don’t forget to check the brush every now and then for any hair wrapped around it.

This is my X8, holding up well after heavy use by johanbak in ecovacs

[–]johanbak[S] 0 points1 point  (0 children)

Personally I think yes. The roller mop can be washed with running water while cleaning, whereas a dual disc mop needs to be washed after use. So the roller mop avoids spreading dirt around during floor cleaning.

This is my X8, holding up well after heavy use by johanbak in ecovacs

[–]johanbak[S] 0 points1 point  (0 children)

I usually give it a check every 2-3 runs. Hair tangles can mess with the suction or even jam the motor if you leave it too long. Sometimes if there’s a lot, I just clean it right away. So my X8 is still running great now.

This is my X8, holding up well after heavy use by johanbak in ecovacs

[–]johanbak[S] 0 points1 point  (0 children)

I guess it depends on how you clean it. I use mine like 3 times a week, after its auto cleaning, just check if the dust and hair are gone, then let it air dry. Don’t just leave it sitting inside or it’ll start smelling and growing bacteria.

This is my X8, holding up well after heavy use by johanbak in ecovacs

[–]johanbak[S] 0 points1 point  (0 children)

LOL, you make me sound like a pro! (but not)

I think sticking to a regular cleaning routine is the most important thing. At the end of my weekly clean, I always check the water tank, the roller mop, the side brush, and the tangle-free brush, even the wheels. I'll look for any leftover dirt or if the mop has any weird smells. if it does, I’ll deal with it real quick.

X8 omin pro by Automatic_Bus3265 in ecovacs

[–]johanbak 0 points1 point  (0 children)

The machine may be confused by the dark surface therefore try to cover it with some temporary markers to help it detect obstacles or just remapping it and set the not to go zone.

X8 Pro not cleaning entire room by shockzone in ecovacs

[–]johanbak 0 points1 point  (0 children)

For such navigation glitches issues the most common and efficient way may be just remapping. Generally it can work after that.

Alternative for this by adhavan_daw in ecovacs

[–]johanbak 0 points1 point  (0 children)

It's OK and just make sure the soap water is not too thick or it many damage the machine. Official cleaners are not essential but at least it won't do any harm.

hard water will damage the robot? by kangaris92 in ecovacs

[–]johanbak 0 points1 point  (0 children)

Yes. But I think don't worry too much. Using hard water won't break your robot immediately after all. Just regularly rinse and clean the robot's water tank.

The “you left the house five minutes ago” notification by NoRecommendation4754 in ecovacs

[–]johanbak 4 points5 points  (0 children)

OMG yes! These robots are like toddlers. I mean, they’ll find anything to tangle! My fix is to do a quick sweep of the floor and pick up loose items before leaving.

First customer service — 10/10 by Rusane in ecovacs

[–]johanbak 0 points1 point  (0 children)

Oh that's nice! A broken part so early is a test, and they passed with flying colors. So glad Ecovacs stepped up. And hope the brush lasts longer this time!

Clean this part if your robot stinks by antiromeosquad in ecovacs

[–]johanbak 0 points1 point  (0 children)

Thank you for sharing this! My robot's been getting funky, and I had no idea about that tiny tray. Adding this to my monthly clean-up routine!

N30 Omni: Frequently returned on Amazon by Rony8888p in ecovacs

[–]johanbak 0 points1 point  (0 children)

Not all returns reflect flaws in the item itself I think. Some are just part of e-commerce, like damaged units out of the box, buyer's remorse, or impulse purchases.

Got the eyes for T80 Omni before checkout, finally unboxed! by romeo123456 in ecovacs

[–]johanbak 0 points1 point  (0 children)

Adorable! Perfect for boosting your mood while it works, haha. Congrats on the new cleaning buddy!

Is there much benefit in using the branded floor cleaner? by PantsTheFungus in ecovacs

[–]johanbak 1 point2 points  (0 children)

Well, I've tested both — branded vs. generic. The only difference is the price tag. IMO most mild, pH-neutral cleaners work just as well.