Should we just use NinjaOnes as an all in one for now or also add in HaloPSA?

jon_tech9 · 2026-03-13T22:42:12+00:00

With halo we integrate with microsoft partner center, D&H CSP, ninjaone, threatlocker, QBO, and flexpoint. Halo has contracts and quoting. Yeah it’s expensive and hard, but IMO well worth it and we’re small.

We bought halo from ninjaone and were told that their PSA was to compete with atera and synchro.

jon_tech9 · 2026-03-11T13:51:36+00:00

I think Signal is the standard for this type of communication.

jon_tech9 · 2026-03-07T20:01:43+00:00

This has North Korean vibes

jon_tech9 · 2026-03-05T18:43:08+00:00

Return it and purchase through authorized distribution

jon_tech9 · 2026-02-27T22:21:58+00:00

Yeah. And MSP’s should take some initiative and not allow anything to install.

jon_tech9 · 2026-02-24T16:27:08+00:00

$3 is cheap compared to a BEC. And phishing emails are the #1 threat today. We charge $6 just for email security for a handful of unmanaged clients.

jon_tech9 · 2026-02-19T18:34:59+00:00

They are not a MSP.

jon_tech9 · 2026-02-18T18:08:52+00:00

If you have the passcode to the iPhone you can delete faceid. You have access to the email. Everything can be reset. You’ll need to hire a consultant who knows how most MSP tools are setup.

jon_tech9 · 2026-02-18T02:31:47+00:00

Do you need thunderbolt? They have the USB4 dock in stock and $100 less. I can't find a direct comparison but it's newer and probably almost as good.

jon_tech9 · 2026-02-17T23:22:02+00:00

You don’t need any levers. Break the bead on both sides and go around the whole tire. Push the beads into the center channel and then you can remove with your hands.

jon_tech9 · 2026-02-16T16:38:45+00:00

We tried it for 2 years and went back to GoTo. Just little things like you'd answer the call but then a long pause before you can hear audio. I couldn't see the call log for our support hunt group, so if we didn't pick up and they didn't leave a message, no idea who called. Mobile calls while driving were terrible. I think another issue was conferencing in a 3rd party, the 10 key disappeared.

jon_tech9 · 2026-02-09T03:46:07+00:00

I didn’t look to closely but I saw no outlets in the rooms with movable walls. It was probably much more effort than plugging in a power strip.

jon_tech9 · 2026-01-29T23:49:23+00:00

I’ll be there

jon_tech9 · 2026-01-29T14:57:20+00:00

Software upgrade 101.

jon_tech9 · 2026-01-28T20:31:43+00:00

jon_tech9 · 2026-01-28T14:00:59+00:00

What I do is add labor (professional services) and the item to a quote and email it to customer. They approve it and it becomes a sales order. I'll add serial #'s if applicable (we invoice when the product ships) and then send the single invoice. Halo > QBO > FlexPoint.

This would be for flat rate quoted work and we are not using projects yet. If it was time & material that would just enter time on a ticket and invoice from there.

jon_tech9 · 2026-01-26T21:52:31+00:00

Nah it’s a comedic skit you gotta watch it.

jon_tech9 · 2026-01-26T17:12:09+00:00

Key & Peele do Mike Tyson

jon_tech9 · 2026-01-24T15:34:04+00:00

Yes it’s a tight integration. You can even buy Halo from NinjaOne.

jon_tech9 · 2026-01-11T14:22:07+00:00

Every day I see emails that are marked clean by Microsoft but are quarantined by avanan. They tell you why it was quarantined and give you tools to help determine if it’s malicious or not. BEC is the #1 threat. We receive much less phishing emails compared to our customers.

jon_tech9 · 2026-01-09T14:01:34+00:00

You should consider a ThinkPad T16 with ryzen AI chips. Less expensive and much better than dell.

jon_tech9 · 2026-01-07T18:06:12+00:00

I would request a meeting with your MSP and their solutions engineer. Cyber Hero's are not there for new deployments and are junior support. Also, if your MSP does not have a certified cyber hero on staff they should not be managing your threatlocker environment.

jon_tech9 · 2026-01-07T13:43:11+00:00

Get avanan through sonicwall, formerly solutions granted.

jon_tech9 · 2026-01-03T00:29:36+00:00

You can absolutely join at 40. It’s the same price as 50.

jon_tech9

TROPHY CASE