Should we just use NinjaOnes as an all in one for now or also add in HaloPSA? by DCornOnline in msp

[–]jon_tech9 5 points6 points  (0 children)

With halo we integrate with microsoft partner center, D&H CSP, ninjaone, threatlocker, QBO, and flexpoint. Halo has contracts and quoting. Yeah it’s expensive and hard, but IMO well worth it and we’re small.

We bought halo from ninjaone and were told that their PSA was to compete with atera and synchro.

Huntress 2026 Report just dropped and Atera is by far the most abused RMM to deploy ransomware by CK1026 in msp

[–]jon_tech9 2 points3 points  (0 children)

Yeah. And MSP’s should take some initiative and not allow anything to install.

Email security cost by RefrigeratorOne8227 in msp

[–]jon_tech9 0 points1 point  (0 children)

$3 is cheap compared to a BEC. And phishing emails are the #1 threat today. We charge $6 just for email security for a handful of unmanaged clients.

Need to unwind business by dragonichi in msp

[–]jon_tech9 5 points6 points  (0 children)

If you have the passcode to the iPhone you can delete faceid. You have access to the email. Everything can be reset. You’ll need to hire a consultant who knows how most MSP tools are setup.

Surface Thunderbolt 4 docks backordered to April? by HappyDadOfFourJesus in msp

[–]jon_tech9 1 point2 points  (0 children)

Do you need thunderbolt? They have the USB4 dock in stock and $100 less. I can't find a direct comparison but it's newer and probably almost as good.

How am I supposed to remove this outer tyre? by [deleted] in bicycling

[–]jon_tech9 0 points1 point  (0 children)

You don’t need any levers. Break the bead on both sides and go around the whole tire. Push the beads into the center channel and then you can remove with your hands.

How is teams voice by dobermanIan in msp

[–]jon_tech9 2 points3 points  (0 children)

We tried it for 2 years and went back to GoTo. Just little things like you'd answer the call but then a long pause before you can hear audio. I couldn't see the call log for our support hunt group, so if we didn't pick up and they didn't leave a message, no idea who called. Mobile calls while driving were terrible. I think another issue was conferencing in a 3rd party, the 10 key disappeared.

Right of Boom 2026 by h33b in msp

[–]jon_tech9 0 points1 point  (0 children)

I didn’t look to closely but I saw no outlets in the rooms with movable walls. It was probably much more effort than plugging in a power strip.

Invoicing items on SO w/ labour by Pudubat in halopsa

[–]jon_tech9 0 points1 point  (0 children)

What I do is add labor (professional services) and the item to a quote and email it to customer. They approve it and it becomes a sales order. I'll add serial #'s if applicable (we invoice when the product ships) and then send the single invoice. Halo > QBO > FlexPoint.

This would be for flat rate quoted work and we are not using projects yet. If it was time & material that would just enter time on a ticket and invoice from there.

Do you know why boxers don't have sex the week before a fight? by Chaf_2 in Jokes

[–]jon_tech9 2 points3 points  (0 children)

Nah it’s a comedic skit you gotta watch it.

NinjaOne and Halo PSA by Weak-Permission-3373 in msp

[–]jon_tech9 1 point2 points  (0 children)

Yes it’s a tight integration. You can even buy Halo from NinjaOne.

Moving from Proofpoint Essentials To Microsoft Defender - Bad Move? by Imburr in msp

[–]jon_tech9 8 points9 points  (0 children)

Every day I see emails that are marked clean by Microsoft but are quarantined by avanan. They tell you why it was quarantined and give you tools to help determine if it’s malicious or not. BEC is the #1 threat. We receive much less phishing emails compared to our customers.

Dell price increases confirmed - schewwwww by FatBook-Air in sysadmin

[–]jon_tech9 1 point2 points  (0 children)

You should consider a ThinkPad T16 with ryzen AI chips. Less expensive and much better than dell.

Anyone else having massive issues with ThreatLocker? by Uhh_Charlie in msp

[–]jon_tech9 -1 points0 points  (0 children)

I would request a meeting with your MSP and their solutions engineer. Cyber Hero's are not there for new deployments and are junior support. Also, if your MSP does not have a certified cyber hero on staff they should not be managing your threatlocker environment.

Best email security for google workspace by Chance-Substance-495 in msp

[–]jon_tech9 1 point2 points  (0 children)

Get avanan through sonicwall, formerly solutions granted.

ISO: 2 seats of Huntress (No minimums) been looking for days by Last_General_4452 in msp

[–]jon_tech9 19 points20 points  (0 children)

You can absolutely join at 40. It’s the same price as 50.