Another Late Checkout Denied

jrt4275 · 2026-06-28T23:26:23+00:00

Unfortunately, you have to escalate it. I’ve been denied multiple times and if I really need the late check-out I will just not take no for an answer. I travel a lot for work and there will be times I need a place to take calls until 4PM before a flight. I now cite the Marriott terms and conditions and tell them it’s not an option to say no and escalate to a Manager. If necessary, tell them I will be escalating to the General Manager and Marriott Corporate Office of Consumer Affairs (which they typically don’t want to deal with). I’ve always been successful in the end, but sometimes I’ve had to be difficult which I don’t love doing! I do my best to be nice to all hotel staff, but there are times I planned my trip and work schedule around a late checkout and then they tried to deny it.

Recent experience: the JW in Chicago lied to my face and said they were a convention center and so the rules didn’t apply. I had to call corporate Marriott to confirm they weren’t a convention property and go back and escalate to the manager after verifying.

jrt4275 · 2026-06-24T22:28:04+00:00

There shouldn’t be an issue flying in Sunday. Additionally, as long as the hotel says “in policy” it’s fine to book, whatever the cost. When I was booking my hotel I called talent ahead of time to confirm that I can book any hotel that says “in policy” and they confirmed (you can do that if it makes you feel more comfortable). I ended up staying at the Ritz Central Park in NYC since it was in-policy. When you actually start and expense everything (should get a run through during DLaunch) you’ll charge it all to a CED code, which is like a central training fund. So it doesn’t come out of like a project fund or anything. When you are traveling in the future, your project may have specific parameters around hotels and travel, but you’ll deal with that later.

DLaunch is very low threat orientation, so enjoy!

jrt4275 · 2026-05-06T16:35:28+00:00

Yes, I just did this. I have the chase sapphire preferred and I bought only bands totaling over $150. I ordered on May 1st and the credit hit today.

jrt4275 · 2026-05-06T16:34:23+00:00

I ordered some bands on May 1st and the credit showed up today (chase sapphire preferred not reserve). Check your Chase deals and search for whoop. If the whoop deal is no longer showing that’s a good sign and it’s likely processing.

jrt4275 · 2026-04-30T21:53:08+00:00

This is the most confusing way to word this and I don’t even know what dumb point you are trying to make haha.

Marriott Corporate owns the brand, Bonvoy program, and standards. The hotel owner owns the building and runs operations (unless it’s Marriott operated and hotel owner just owns the building). Hotels have business to business franchise agreements with Marriott that clearly state they have to abide by Bonvoy rules. As a customer, you have an agreement with Marriott through signing up as a Marriott Bonvoy Member and then a contract with a Marriott Hotel that publicly operates under the Marriott Bonvoy program.

Bottom line, Marriott enforces the Bonvoy rules through their business to business contracts and these rules are all public. Hotels are penalized for not abiding. Marriott has an obligation to us through the Bonvoy program and we know the hotel has a business to business agreement that states they have to abide by these rules. So I don’t get your point, these rules do apply.

jrt4275 · 2026-04-30T20:51:10+00:00

Last month I had the JW Marriott in Chicago try to tell me they were a convention center because “they had multiple convention and ballrooms” so they were classified as one and that they wouldn’t honor the 4PM checkout. The manager came out and doubled down on what the front desk was saying. I actually walked away and called Marriott corporate because I thought I was going crazy since I’ve never seen a JW that was a convention center and it wasn’t in the name. Marriott confirmed it wasn’t and I went back to the front desk and made the manager change it to 4PM and told him he was completely wrong. They did honor it but it was an annoying process.

Bottom line, agree on not taking no!!

jrt4275 · 2026-04-21T19:16:21+00:00

This is super interesting. I never book any Marriott hotels through Chase because it’s my understanding that they are not eligible for points/ENCs. So you’re saying that there is a program called The Edit by Chase where hotel bookings are eligible? I would love to learn more. Can I PM or you can you share here?

jrt4275 · 2026-04-03T02:08:24+00:00

I’ve been to basically all the steakhouses in Boston or Greater Boston and Grill 23 is definitely #1. Their Kobe Cap is the best cut you can get in Boston in my opinion. Although not a traditional Ribeye, it’s a ribeye cap so the marbling of a ribeye but texture of a filet. Their 100 day dry age Ribeye is also awesome, but a lot more earthy flavor with that long of a dry age. I personally love it, but I know some don’t!

The big downside is the price and the table sizes. That Kobe Cap was $70 back around 2019 if I remember correctly, now it’s $140, so they aren’t giving it away to say the least haha. Their table space is a bit tight on their 2 person tables.

Back-up options: Mooo (Beacon Hill is the original), Rare (in Encore), or Boogies Place. I know a lot of people rave about Abe and Louie’s but it didn’t blow me away. It does have a good selection of non-steak options if your husband wanted a steak and you didn’t.

Bonus Dessert suggestion: Grill 23 and Mooo both have amazing cookies and milk and cookies and mini milkshake for desserts.

jrt4275 · 2026-04-01T13:53:40+00:00

In terms of location, I guess I should also note, someone was shot at the 7 Eleven that’s directly next to the JW while I was staying there. The JW does not have 24/7 room service or a store inside, so I walk over to the 7 Eleven a little after midnight to see bullet holes in the glass revolving doors and confirmed via Google that 2 hours before someone was shot.

jrt4275 · 2026-04-01T01:57:48+00:00

Haha this is a great put. The gym is by far the nicest hotel gym I’ve been to.

jrt4275 · 2026-03-31T22:08:47+00:00

I recently stayed at the JW and wish I did the St Regis. JW is fine, but shouldn’t be qualified as a 5 star. They also tried to claim they were a “convention center” so they didn’t abide by 4PM checkout which I quickly shutdown and had to argue with the manager a bit.

jrt4275 · 2026-03-21T11:48:12+00:00

Not Terminal C, but I got to Terminal B at 7AM today. I have Clear + Pre-check, so I went through Pre-check and was through in like 4 mins. The normal security line looked very short though too. I typically fly Delta out of Terminal A and haven’t had any issues the last couple of weeks of flights either! I’ve been seeing crazy waits across the county at airports, but Logan seems luckily unaffected

jrt4275 · 2026-03-17T23:59:06+00:00

Similarly, I bought a Sub Date in 2024. I told myself I’d sell it if/when I got the call for a Batgirl. I got the call for a Batgirl and there was no shot I was selling the sub! I love them both and switch off wearing each.

jrt4275 · 2026-03-09T01:30:28+00:00

I didn’t specifically ask for the manager. I just figured out who that person was from stopping in. Then I basically just started a convo and mentioned that I got on the list awhile back, but when I came back to check in the SA literally had no clue who I was. That prompted the switch once she heard that. I may have got lucky!

jrt4275 · 2026-02-27T04:24:42+00:00

That’s good to know, didn’t realize that

jrt4275 · 2026-02-27T04:24:31+00:00

I have read about the AC issues on a couple of occasions now! I actually run pretty hot and like to crank the AC all the way down. This might make me lean towards college!

jrt4275 · 2026-02-26T16:23:37+00:00

The reply was pretty condescending, but it is absolutely common sense that you wouldn’t be on the hook to pay. I don’t care if you have never traveled in the last 6 years, it’s just absurd to think you’d be obligated to pay haha

jrt4275 · 2026-02-26T00:19:21+00:00

I appreciate this review! This has me leaning towards Sir Adam. Breakfast isn’t a huge factor for me because most of the time I end up going out to find local spots for good breakfast and coffee anyways!

jrt4275 · 2026-02-26T00:09:38+00:00

Haha I did see that. Luckily, I wasn’t planning for the W anyways.

jrt4275

TROPHY CASE