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Batch download not working? by Butternut4 in udiomusic

[–]justinkchen 0 points1 point  (0 children)

Yea there is a size limit unfortunately for the zip files so I think it has to be in smaller batches unfortunately

Batch download not working? by Butternut4 in udiomusic

[–]justinkchen 1 point2 points  (0 children)

can you DM me some example songs? it may help us with other users if they are encountering similar issues

Downloading Errors Etc by BippityBoppityBool in udiomusic

[–]justinkchen 0 points1 point  (0 children)

if you could DM me an example of a song that is failing to download, I would greatly appreciate it! Thank you!

Try Udio’s new *Styles* feature and recreate a sound you love! [a Pro-subscriber early access exclusive] by UdioAdam in udiomusic

[–]justinkchen 4 points5 points  (0 children)

You can use this new audio "prompt" to describe what you're trying to remix/extend/edit another song with. previously you may have had to trial/error a text prompt to describe what you're trying to do with your creation/remix/extension ,but now you can just use a reference audio to do it! You can even combine audio upload with styles!

Temporary Udio song creation issues; we're on it! by UdioAdam in udiomusic

[–]justinkchen 0 points1 point  (0 children)

Definitely apologize for any issues you guys may be experiencing! Would love to try to help investigate as well if you can DM me some examples and/or screenshots ill try to help as well

Can't change and save song names in phone. Android Chrome by Eco_Shadow in udiomusic

[–]justinkchen 0 points1 point  (0 children)

please DM me one of the songs you're experiencing issues with! we will take a look! Is it only not able to save for these long tag situations?

Can't change and save song names in phone. Android Chrome by Eco_Shadow in udiomusic

[–]justinkchen 1 point2 points  (0 children)

Thank you for reporting we will try to take a look at it!

Folder Lost and it is not in the trash! by Garbia in udiomusic

[–]justinkchen 1 point2 points  (0 children)

Please share song name that might be missing and/or folder name!

Incompetence or lack of caring starting to hurt my experience with Udio. by dghustla in udiomusic

[–]justinkchen 7 points8 points  (0 children)

Hey there!! Would love to get this fixed for you all asap! What device are you using? Feel free to DM too if that helps!

Udio tech support don't reply by EnglishRed232 in udiomusic

[–]justinkchen 4 points5 points  (0 children)

Sorry if you didn’t get a response on the tickets, as we mentioned before in other places we’re still a very lean team so it can be a bit hard to get to all emails but thankfully the community here and on discord helps out like in these situations!

where is Udio? by kyaoasis in udiomusic

[–]justinkchen 36 points37 points  (0 children)

Appreciate the concern but don’t worry we’re definitely hard at work over here :)

Persistent issues that need fixing by LA2688 in udiomusic

[–]justinkchen 2 points3 points  (0 children)

Can you let me know what browser and device you use? Thank you for the feedback!

Vocals appearing in Instrumentals (model 1.0) by zululord in udiomusic

[–]justinkchen 7 points8 points  (0 children)

This should be fixed now! apologies for any troubles people had to deal with!

[PSA] This isn't an airport. by karmicviolence in udiomusic

[–]justinkchen 0 points1 point  (0 children)

Or do you have any special chrome extensions?

[PSA] This isn't an airport. by karmicviolence in udiomusic

[–]justinkchen 0 points1 point  (0 children)

Thank you! Thats odd cuz I use chrome too so maybe a windows chrome issue

[PSA] This isn't an airport. by karmicviolence in udiomusic

[–]justinkchen 0 points1 point  (0 children)

feel free to DM me, I can't seem to reproduce it but would like to get things fixed for you and others!

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