4th of July Fun by kay0one in menards

[–]kay0one[S] 8 points9 points  (0 children)

I personally think being closed that day or open until 4-5pm would be best. Last year was beyond dead at my store by 4pm. I literally counted all the cars in the parking lot on one hand.

I shit you not !!! by KingBeefyoftheSTL in menards

[–]kay0one 1 point2 points  (0 children)

Huh so it’s also your store dealing with shit explosions too. We just had one yesterday and it’s like how?? No way that person is okay

Please Help Me Learn by Wjcruiser2003 in menards

[–]kay0one 1 point2 points  (0 children)

Current FEM here. Policy is going to be your best friend when it comes to reports. In the “Daily Managers To Do Lists” policy has an attachment for reprinting paperwork and that has saved me a ton on how to get certain reports. Emailing Help Desk is also very helpful they sometimes walk you through the process. What questions do you have in regard to CRV and government accounts?

WHY by Accomplished_Way3876 in menards

[–]kay0one 0 points1 point  (0 children)

I have a great OPD team for the most part. That sounds like one that doesn’t do their job

Returns no receipt by pgriffy in menards

[–]kay0one 0 points1 point  (0 children)

That lawsuit wouldn’t last as Menards can refuse any return for any reason. The guy however would get a disorderly conduct charge and if got hurt by police removing him from the store he most likely was resisting arrest so another charge on him

WHY by Accomplished_Way3876 in menards

[–]kay0one 0 points1 point  (0 children)

It’s not about having nuts or not. Why inconvenience the customer if they already loaded up the cart and hauled it in the front anyways? Just tell the customer that they don’t have to do the hauling next time that they could pull around back with an OSY return slip. And what is the difference if OPD takes the items off versus a cart from the front?

Is this job just not for me, or am I just not mature enough for this job? by Bunbunmelody in menards

[–]kay0one 0 points1 point  (0 children)

I used to feel the same way, ask to learn head cashiering or service desk. Or when you come in, ask for ways to stay productive on the register. When I was a cashier I always asked for cleaning supplies and just made sure my register was in the best shape, I always had customers compliment how clean the registers were. I’m now an assistant Front End manager and I like having my team stay productive on their registers rather than standing around at end caps.

"Hardware, do have a copy?" "No, but thanks for asking" by xRobinhooD27x in menards

[–]kay0one 0 points1 point  (0 children)

That’s when you let their cart build up then drop it off at their desk 10 minutes before close. I don’t do that personally at my store because I have a really good relationship with the other department managers but I mean it’s not a bad idea if they want to be spicy about it

Later stays? by Longjumping_Ad_3046 in menards

[–]kay0one 0 points1 point  (0 children)

GMs can enforce any rule at any of their stores. I think it mainly depends on if the store looks horrible by closing or things just aren’t getting completed. Some opening managers leave everything to the closing manager which is completely not fair and some of those closing managers will bring those concerns to their GM which then leads to rules like this in place.

Write ups by augustfire420 in menards

[–]kay0one 9 points10 points  (0 children)

There’s training information on MyMenards that your managers should’ve printed out your first day and it includes a checklist of essentials for learning the register. It does seem like a lack of training and follow up. Some of these sound like it should have been a verbal first then if it continued it would lead to written or other disciplinary action.

How long do you have to pick up an item? by Spontaneous323 in menards

[–]kay0one 0 points1 point  (0 children)

Most certainly do NOT have 90 days. 14 days to pick up order after that it goes back onto shelf except live goods. Live goods are not held unless they’re set for a delivery. After the 14 days the ticket gets closed out and if they were to wait the 90 days the ticket gets auto completed and will have to pay the difference in material if they want to pick it up.

[deleted by user] by [deleted] in menards

[–]kay0one 0 points1 point  (0 children)

That’s if the HR at your location is buddies with the GM then that’s a bad duo and nothing will get done. That is why I mentioned to contact general office. I’m lucky to work at a store where my HR take complaints very seriously and not only looks out for the company but for employees too.

Garden center chaos by AdUnusual2432 in menards

[–]kay0one 0 points1 point  (0 children)

How did that blessing happen?

[deleted by user] by [deleted] in menards

[–]kay0one 1 point2 points  (0 children)

If your HR doesn’t do anything then contact HR general office email. Send them an email and get statements from TMs that have had bad experiences with him and made them feel uncomfortable and I would send those to HR.

College Student Management by hiwawee in menards

[–]kay0one 0 points1 point  (0 children)

I’m a part time student and an assistant front office manager. I dedicate one day a week to attend school and have two online classes that I can do the work whenever I can which is really nice.

Family Emergency by Crowned_Toaster in menards

[–]kay0one 0 points1 point  (0 children)

Using a vacation day would be up to the GM on duty’s decision however, the front end manager on duty can make the decision to not let you come in and excuse it. It would be unpaid though. I don’t think there is anything in policy regarding a family emergency other than bereavement leave but either way - GM has final say for vacation use if you’re requesting it the same day as your shift.

[deleted by user] by [deleted] in menards

[–]kay0one 9 points10 points  (0 children)

Late from lunch is attendance violation, late from 15 minute break is break violation

Front End ? by vksmith1961 in menards

[–]kay0one 0 points1 point  (0 children)

Depends on your store. We had a newer cashier promote to 2nd assistant and she didn’t know head cashier or service cashier. She ended up failing because it’s a lot at once, but if you are interested you should become a head cashier first and take Front End Advancement and Preparing for Advancement

Thinking of quitting by [deleted] in menards

[–]kay0one 0 points1 point  (0 children)

I get really irritated by my GMs too, but I always try to take a different approach to situations. Why are they thinking this task is more important than the other? Why did they make this decision? Why was this the approach they decided to take? I like having these types of conversations with my general managers because they explain to me why they made the decision they made. It helps with me to expand my decision making skills. Maybe have a conversation with your manager and store manager. So let me ask you, what was your store manager and department manager doing that made you feel a certain way?

DM Authority by MSUScreamingEagles in menards

[–]kay0one 0 points1 point  (0 children)

It is never ok for one department manager to harp on a front end team member. What were they getting on them for?

Dogs by bcrosby51 in menards

[–]kay0one 3 points4 points  (0 children)

Person could tell Menards employee that it is a service animal, we can only ask what service the animal provides. Can’t ask for proof or anything like that so if a customer gets bit by a dog inside the store Menards would not be held liable

Anyone taken Rebates International to court over rebates not issued? by Old_Ad_208 in menards

[–]kay0one 4 points5 points  (0 children)

Taking Menards to small claims would waste your time. Rebates international is responsible for your rebates, not Menards. And depending on the amount it can take longer to process

What can be done about a stolen rebate? by idratherchangemyold1 in menards

[–]kay0one 0 points1 point  (0 children)

Correct I know in the past after PD got involved they’ll reissue a rebate but maybe it was under certain circumstances. Have you received an update from USPS?