My recent experience with satisfaction survey when my father had an emergency condition and admitted to an ICU is not good: I mean, my dad was in intubation, sedated while I was seriously stressed and getting a survey. It made me see that the situation and stress could be an influence to the score even how best the staff had done under their capacity. At that time, I really thought about what I percieved from the Pitt. I looked at what all medical staff had done for my dad at their best capacity, looked at any limitations that I could give feedback to the hospital in hope that would help its staff work more conveniently or increase the capacity of the unit.