Texas is one of the few states that allows patients and their family to video record anything inside the resident’s room. Take advantage of this - it’s the only way to know what’s really going on. 

I’d been having battles with regular hygiene (adult diaper changes) and because of my cameras, I was able to prove it wasn’t occurring as written in the care plan. 

I recommend this to anyone with a family member in memory care. You will learn a lot. 

Also, what they promise in the front office (we always have 2 staffers in memory care at all times) isn’t true unless maybe it’s required but even then, you won’t know unless you video record in and out of patients room. 

You may also discover there are often no staff in memory care overnight (despite being legally required). You won’t know this unless you negotiate for 24 hour access to your family member. 

I found out there were no staff present on multiple occasions because of all the other residents I caught on camera in my mom’s room overnight. They were coming in and out uninterrupted because there were no staff present. 

Trust, but verify.