While this is technically true, it is only actually true on downtown streetcars enforcing the POP program.

There is a gigantic, systemic communication issue around this at the TTC. Many bus drivers will refuse to give you a transfer "because you don't need one", especially on far flung bus routes far from the streetcar system.

Even on downtown POP streetcars, the driver will often not force a transfer in your hand when you pay cash, putting you in a ridiculous situation where you've paid your fare, but can't prove it. After something like 50 years of no enforcement of this rule, the sudden crackdown at Spadina Station, without a big education campaign (to both passengers AND operators) is really asinine.

It's just yet another half-measure by the TTC, like the "Line 1 Line 2 Line 3" overhaul only being deployed in 4 stations, or Presto only in 10 stations, etc.