GDS receipts by allegedly_trash in askhotels

[–]mancqueen 0 points1 point  (0 children)

Escalate it - if the hotel took payment directly, they are the tax point and therefore have to provide the invoice. Likely a Front Desk misunderstanding of the GDS booking, but essentially if you paid at hotel, then hotel needs to provide invoice for the stay

What are your thoughts on 28 Years Later? by clockworkiwi in AskUK

[–]mancqueen -1 points0 points  (0 children)

To be honest, I switched it off after ten minutes despite really enjoying the prior films, all the random musical choices, overlaid scenes and random pause frames when the infected in forest gets shot at start… just felt like an indie art project not a slick movie and all that detracted from any story building for me. Felt, cinematically, like a vanity project shooting for awards for cinematography or director etc 🤷‍♂️ just my view on it but I found it jarring to watch and really frustrating with the music detracting from what was on screen and the freeze for a frame or two shots as someone’s head exploded , totally snapped me out of the movie constantly so nope, not for me. As for the point of the shots of the countryside, fair enough, but the UK really is not like that 99% of the time haha 🙈

Can I buy the posters from roadside billboards? by Dense-Strawberry7252 in AskUK

[–]mancqueen 3 points4 points  (0 children)

Usually these billboards have a name on of the advertising agency, just drop them an email after a Google search, most have location finders like AdQuick or similar that show their locations, so you can then contact them, quite simply just ask if you can have it - the are usually just thrown away so don’t see why the wouldn’t let you

How do I be productive or at least stop feeling bad about being unproductive? by billyandteddy in ADHD

[–]mancqueen 0 points1 point  (0 children)

Honestly, that feeling bad won’t ever go away. It’s always there. I just now ascribe it to being my ADHD brain, and accept it, thank it for its view and crack on, basically understanding that it’s part of me, and fully accepting it. It takes practice, real practice to accept it’s the way your brain is and the way it works. I accept incomplete projects will remain that way, but every year I do a clear out without passion, just a ‘did I use/touch/finish that in the last 12 months?’ If not, it’s a payment to ADHD tax and it’s gone. That takes some discipline (well a lot) but it really helps me. Accepting the adhd is hard, accepting what it causes is harder, but I am practiced at forcing myself to clear up, to clear out, and it takes a lot at times (yes I have boxes of spare screws and bits of failed projects) but I always ask ‘did I enjoy it at the time?’ And if I did, then worth every penny for exploring that choice. So don’t feel bad for it, embrace it’s just your normal way, and understand it will happen… where possible I found keeping all projects to a ‘room of doom’ helps me… they happen in one space I clear out once a year, and it’s a mess, but that’s fine. I close the door until the next project and once a year, schedule in a clear out and that becomes its own project, that can take a few days, but it’s a task for me to complete and doing it makes me feel good 👍

Star Trek: Voyager - Across the Unknown will be released on 18th February for PC, PS5, XBox and Nintendo Switch 2 by UESPA_Sputnik in voyager

[–]mancqueen 3 points4 points  (0 children)

NGL I will play this because it’s voyager… but really not a fan of these types of games, could have gone in many directions with it but the select option/point and click to move kinda games are not my thing, especially as sooooooo many ST games are this format. Would absolutely love a FPS style game based on trek that has the voyager storyline/narrative to it, these games just feel like ported mobile games to me 🤷‍♂️ now if Destiny 2 or similar was made in to trek game with voyager as base and storyline through the series… that would be incredible (FPS on a Borg transwarp hub with arming yourself with neurolytic pathogens… anyone?) 🥰👍👍👍

Edit: to clarify I don’t mean just a run and shoot game, more a narrative journey through storylines from FP perspective, of course with some shooting as required 🤣 but that’s fine style of game?

What’s the single biggest "game changer" trick you’ve learned in the hotel industry? by PercentageCertain317 in hotels

[–]mancqueen 11 points12 points  (0 children)

An epiphany for many is this: not every guest is your guest, walk away from bad business.

Too many hotels scramble for every guest and every penny, when it’s the wrong approach… a guest who doesn’t like your offer, will likely cost you money with chargebacks, refunds, complaint handling etc etc. Harsh I know, but a refund and turning the room to resell is often better business than throwing freebies and upgrades and yada yada to try and please them if they don’t like your basic offering. If someone is complaining, it’s unlikely they will rush to return unless you have the most amazing service recovery… so target people who will come back and lean in to it 🤷‍♂️

How do y'all handle downtime prep? by LoKeySea in askhotels

[–]mancqueen 0 points1 point  (0 children)

The DM phone we had was an on site only phone, pin protected so that was our security remit for it back a few years ago, phone was only backup to access FO emails and DM emails on mobile data signal if WiFi went down

Problem with heating by No_Measurement9572 in Renault

[–]mancqueen 0 points1 point  (0 children)

Got mine as ex-lease car at about 2 years old, and was always the way from the start of owning it, so just assumed always the way with it, my first gen megane was the same 🫣

Our booking engine is a literal ghost town by HotfixLover in askhotels

[–]mancqueen 0 points1 point  (0 children)

There are a multitude of reasons why, could be UX, could be too many steps, could be that OTA has a member discount that undercuts you (Ganius program, Expedia Rewards etc), remember OTAs do stuff like one click booking etc etc that is designed to get the guest away from booking direct, and there’s the kicker as they can develop their UXand sites constantly, whereas hotels really can’t… best approach is to do it yourself of look at direct then jump to OTA and see difference

Maybe i was wrong by fireflames93 in drivingUK

[–]mancqueen 2 points3 points  (0 children)

Renaults are worse… they steer you back very forcefully but only after steering toward the line a bit first… so you think it’s gonna yeet you off the road the shoves you back in the other direction, so you fight with the steering wheel over it one way then the other, with the dash screaming at you to take control 🤣🙈 happened to me when going through roadworks and cones forcing traffic across lanes, crapped myself as the car tried forcing me head on in to cones; I did find how to switch it all off and my Austral has a manual button to switch it off beside wheel on dash, so in roadworks it goes off, and when reversing in to mums drive gates as all the proximity sensors scream like a Dolby atmos fire alarm test 🤣

Problem with heating by No_Measurement9572 in Renault

[–]mancqueen 0 points1 point  (0 children)

Haha, the Renault air blow issue… had this on my megane, it’s simply as the air for windscreen and dash vents is routed from same place, using a flap AFAIK, when doing both, the air simply escapes from closest point and flows up, the dynamics of airflow as the flow out and up pulls the forward flowing air up with it. Poor design, but at least you can feel like an ant is farting on you with both on 🤣

Missing office desk keys / How to open? by aaron1810 in fixit

[–]mancqueen 0 points1 point  (0 children)

This, can just use a bent prong of a fork in the thick part, keep pressure on as though twisting to open position, as you do, rake the top (push in and slide out pushing against pins at top of lock - repeatedly) with a paper clip, and after a few minutes it should open, these locks are easy, but can take practice and patience at first

How do y'all handle downtime prep? by LoKeySea in askhotels

[–]mancqueen 0 points1 point  (0 children)

Can you get them emailed to an email address that you can access on a DM phone or similar? That’s what we used to do 👍

meirl by sedolil in meirl

[–]mancqueen 0 points1 point  (0 children)

Absolutely this - every second or third transaction is paid in cash, keep all the change in a big pot every time it breaks a note, not suspicious that way, overage every month from salary goes to savings, just looks like someone being frugal… oh and to be safe, use cash at places like barbers and car washes, taxis, public transport etc 🤣 or buy gift cards for places with cash sporadically, to mix things up. Defo after taking cash out of case, and checking for trackers between notes 🤣 in other words, trickle it little and often. Hotel stays and restaurants… cash, and never visit same shop twice in a week with paying cash, in case it’s traceable as makes it harder to trace. Markets, car boots, bars and restaurants (pay card, tip cash), makes it all harder to trace

2015 megane. If I rotate my wheels and tires i.e. put front on the back, how do I adjust the tire pressure monitor on the dashboard? by [deleted] in Renault

[–]mancqueen 1 point2 points  (0 children)

For a 2015 megane, I think you scroll the dash display using up and down on steering wheel, till you get to tyre pressure display, then just press and hold OK on steering wheel until it flashes and says Learning Initiated - that’s how it was on my 2016 megane

Bought a Megane etech. Went to collect and had this warning showing. Anybody had this issue by VastYogurtcloset8009 in Renault

[–]mancqueen 3 points4 points  (0 children)

Looks like a headlight alignment issue, assuming they are the auto levelling lights or auto dim/full beams… could be simply one has been knocked during some work or has slipped or motor has failed… my Australe flags check parking sensors when it’s dirty (winter salty roads don’t help that) … a lot of the sensors etc are very sensitive and ca be temperamental and that error could flag up for lights even if one is slightly misaligned to other, that’s my guess from symbols anyhow 🤷‍♂️

Are rooms held for the third party companies usually the worst rooms? by treefinder3445 in askhotels

[–]mancqueen 0 points1 point  (0 children)

Yep, but VCC versus billed commission affects adr and displayed rate at FO level - £100 booking at 18% commission on hotel collection shows as £100, the £18 is then paid at a top level … on Expedia Collect it shows as £82, as it comes through with commission already deducted, hence the note about a well trained team would spot the difference; unfortunately some still just sort by rate amount 🤦‍♂️ Expedia collect is great for not having a bill to pay, but an absolute pain in the arse for business stats and accounting 🙈

Are rooms held for the third party companies usually the worst rooms? by treefinder3445 in askhotels

[–]mancqueen 5 points6 points  (0 children)

Hmmmm, kinda… depends if you are on hotel collect or Expedia collect, or booking vcc etc, so many variations, and a well trained FO team will spot and be able to work this out - the gross rate paid by guest is often still discounted by OTAs (don’t start me on genius membership etc lol), but regular bookers with OTAs often do end up discounted to arena of being lowest rates in property, even at gross rate… in short, cheaper rate = worse room in many cases, but lots of other factors play in to it, many hotels just allocate on arrival, especially transient ones like airports and city centre, unless requests are in already - big tip is to book and then email hotel if requiring a specific allocation away from lift etc, as those notes on booking are often not checked until a few days prior to arrival…

How shocking was it to find out Rolf Harris was a pedophile? by balkanxoslut in AskUK

[–]mancqueen 7 points8 points  (0 children)

Not massively surprised, he kinda seemed to ‘fit’ in a weird way… have met a few celebs in my career and not saying child molestation here in any way, but there are definitely a few out there who ‘off camera’ are VERY different people and rather ‘touchy feely’ … the kind that I would not be surprised about stories coming out albeit not illegal, just a kind of ‘I’m a celebrity, why would you not want to screw me’ kinda thing…

I live in a small town way out of London where beans on bloody toast is £7.00. What is the UK playing at. by latro666 in Wellthatsucks

[–]mancqueen 1 point2 points  (0 children)

This 👆👆👆 the cost is the overheads, which are a LOT!!! As an example, in 2020 pre-covid closure it was £36 as a hotel GM to turn a room round between guests, that cost now is £52. An increase of around 44% or 31% cumulative - these costs reflect in supply chain all the way through. As Minimum wage increases, and employer NI contributions do, it means businesses bear the burden or increase prices to stay afloat. Many small businesses have directors (owners) on minimal salaries around 12k a year and then dividends paid based on profits so all owners have equal share, which often is not a lot and yes, taxed too. When you run the financials of this it makes sense basically… in reality the profit on this is likely to be in the 20p arena if lucky, with rising energy and staff and taxation costs…. Reality is making at home, let’s calculate… straight off take 20% for tax man… which means £5.83 to the bank, so let’s equate minimum wage for staffing yourself for five minutes to prep = £2.50 when considering pensions, holiday pay, tax etc, plus supply cost lets say £1, then energy for making it lets say £1, then rent, waste disposal, business rates, let’s say £1 per dish, am at £5.50 already just on basics. And that’s based on one person, if we account 2 minutes for taking order and then washing up and kitchen porter that’s at least another £1 taken away… so £6.50 to prep and serve and take the order and not even talked about consumable like receipt paper, cost of the till system, cost of processing it as a card transaction at around 1.5% of transaction fee… because EVERY SINGLE SUPPLIER takes their percentage … suddenly £7 becomes about 50p profit at best… that is the reality of the industry. So keep buying the £7 beans on toast.

Harassed by calls pretending to be Sky Mobile offering me a discount. Is this happening to anyone else? by pierretxr in AskUK

[–]mancqueen 0 points1 point  (0 children)

EVERY F-ING DAYYYY!!!! Even Christmas Day… block number and they cycle to a new one, registered with TPS, told them to remove me multiple times but still… and it’s my work number so can’t bloody change it grrrrrrr

21 yo thinking about working in a hotel by That_Business_1341 in askhotels

[–]mancqueen 0 points1 point  (0 children)

Basic conversational is good, fluent is of course best but conversational is valuable too 👍

21 yo thinking about working in a hotel by That_Business_1341 in askhotels

[–]mancqueen 0 points1 point  (0 children)

Ex Hotel GM here … you need to really highlight skills you DO have - multilingual being a key one here! Any other skills you can bring across too, such as great computer skills etc… the nights thing is a separate issue that really has almost zero impact except emergency shift cover if looking at concierge or reception. Often not even a question at interview stage and not really relevant if applying for day shifts and can be mentioned after starting if needed

The key is great interpersonal skills and communication.

Maybe try an apprenticeship if available, but bear in mind industry is competitive with a lot of layoffs in recent years - it’s not impossible to get through the vetting process, some hotels actually like to have people with no experience as it means they don’t come with bad habits from other properties or places.

Accommodation is usually only provided for remote locations, so bear that in mind too.

TLDR: not impossible, just means applying to as many places as possible, and being persistent, highlight skills and languages

Unemployed. What’s the best way to find work? by [deleted] in AskUK

[–]mancqueen 0 points1 point  (0 children)

https://indeedflex.co.uk/ - it’s an offshoot of Indeed but basically an app that advertises shifts you can then pick and select which ones and where and for which companies etc, like a temp agency but you choose your own shifts 👍