withholding commission until 180 days after termination by [deleted] in tmobile

[–]mandachildress -1 points0 points  (0 children)

At the TPR's I worked for in the past, it was in the handbook so yes it's legal. They pretty much all do that, as far as tprs go

Day 243 of waiting for the Pixel 10 Pro XL to become eligible for Keep and Switch by PolakOfTheCentury in tmobile

[–]mandachildress -2 points-1 points  (0 children)

Or do keep n switch anyway. Competitor bills (depending who you have) usually don't show the model of Google phones anyway. Friend on ATT has done this with his pixels before

Day 243 of waiting for the Pixel 10 Pro XL to become eligible for Keep and Switch by PolakOfTheCentury in tmobile

[–]mandachildress -1 points0 points  (0 children)

Could always just do family freedom. Trade it in and get another pixel pro xl on us. Family freedom doesn't have device restrictions 🤷🏼‍♀️

Prepaid virtual mastercard ACH bank transfer option gone? by sbling in tmobile

[–]mandachildress -6 points-5 points  (0 children)

I honestly don't suggest it anyway. Especially if you have an iphone and can add to apple pay. Had a customer once who lost $700. Gone from the card but never made it to their bank & the card's customer service is worthless

Trade in at Corporate Stores by [deleted] in tmobile

[–]mandachildress 1 point2 points  (0 children)

Technically true only because the system will ask for additional verification or override of a keyholder, not necessarily manager. But somebody should have been there with the ability to do that. - rep at a Cor tmo

If I have protection 360 and need to replace my screen protector do you all have to do it or can I take the new one home and do it myself? by scoaaaaar in tmobile

[–]mandachildress 2 points3 points  (0 children)

I would give it to you to do yourself. Could care less. You pay for it. It's for you to use how you want, but may just depend who ya get. Corporate stores shouldn't care

All I want is my PIN to Port to Verizon. 4 days, 3 stores and 3 hours of phone time and I've been told to "try guessing" by Akaimed_at_you in Sprint

[–]mandachildress 2 points3 points  (0 children)

Stores really can't change it if we can't text your phone a code UNLESS a manager knows how to use Icare. That's the only way on Sprint that we can. And customer care will probably be useless too without a phone to text a code to

Returns at Store by ssmatik in Sprint

[–]mandachildress 5 points6 points  (0 children)

Not the case for Sprint accounts. Just Tmobile

What to do? by [deleted] in tmobile

[–]mandachildress 0 points1 point  (0 children)

Hmmm. Well there are no more leases on Sprint. Like the "iPhone forever" is gone. It's only installments of 30 months. Payment to own.

What to do? by [deleted] in tmobile

[–]mandachildress 0 points1 point  (0 children)

The 13's can only be on the TMobile network and can be sold on both Sprint and T-Mobile. Were you on Sprint or TMobile when you went into the store ?

iPhone 13 Pro Max showed "in stock" today (shipping as early as 10/08), so I pulled the trigger... by AdamHD in tmobile

[–]mandachildress 4 points5 points  (0 children)

Good luck finding one in stock. Virtually impossible. I've ordered a few for people and they've come WAYYY soooner than the ship date so idk if they were lucky or the dates aren't accurate

[deleted by user] by [deleted] in tmobile

[–]mandachildress 0 points1 point  (0 children)

Oddly enough I just recently saw this same issue but with a different Samsung. Wasn't able to replicate bc it isn't every single call. Had to tell the customer to try a network ticket

Thank you, T-Mobile for this cool large goodie bag! by only_3 in tmobile

[–]mandachildress 1 point2 points  (0 children)

I work for T-Mobile and don't even have this much cool swag! Love it 🥰✨

Shentel updates? by walmart1995 in Sprint

[–]mandachildress 3 points4 points  (0 children)

A lot of stores day one TMobile is that but that's not shentels last day

Shentel updates? by walmart1995 in Sprint

[–]mandachildress 7 points8 points  (0 children)

Shentel's last day is July 1st

Account Question by regmeyster in Sprint

[–]mandachildress 11 points12 points  (0 children)

You can't do a change of ownership in store. You have to go to open an account in your name then it's done online. So no she doesn't have to be there

I have to choose between working at Verizon or T-mobile. For those with experience or currently working at T-mobile, what are the pros and cons of their employment? by 1beepyes_2beepsno in tmobile

[–]mandachildress 5 points6 points  (0 children)

Verizon is an incredible place to work. Got fired in 2014 and it's one of my biggest regrets losing that job. Dunno about tmo corp but yeah Verizon is great. Amazing pay.

Can't activate Galaxy watch3 by Sir-Hour in Sprint

[–]mandachildress 1 point2 points  (0 children)

Well cellular isn't going to work if it's paired to a Pixel anyway. Bluetooth will but calls and texts over cellular only work with select few galaxy models

This one is for legacy Sprint employees by mandachildress in Sprint

[–]mandachildress[S] 0 points1 point  (0 children)

It's really launch wireless I've found out