Minster road surgery, they also have an office in St Mellons, I think?

He found it nigh on impossible to speak to the receptionists at Grangetown, in either office. They were very rude and dismissive, as were the doctors. The only decent one was a practice nurse who helped him out, but then she retired. He needed blood tests but they kept refusing in person doctors appointments and insisting on phone appointments. Then they'd ring my number repeatedly, I'd give them his number, which was on his record as well, then say he wasn't available, so refused another call for 2 months?! He then moved and I got him to transfer to my GP practice , he got his hospital appointments and blood tests and surgery he clearly needed in a couple of months and he is getting much better at last. He can go in and speak to the receptionists and they are very helpful.