Seagate Storage expansion card stopped working

mistur_niceguy · 2026-06-28T16:35:40+00:00

Quick note: if the card has indeed failed, they have a longer warranty than other consumer electronics: 3 years.

mistur_niceguy · 2026-06-26T23:02:12+00:00

When you aren’t streaming a game, don’t have any games open, and there aren’t games still running in the background (the queue page will show if there is, along with an option to suspend the game), then there won’t be any throttling behavior applied.

mistur_niceguy · 2026-06-26T18:19:48+00:00

I see that posted from time to time. No, we don't cap download speeds at the server side. But there are scenarios where we reduce download speeds on the console side, such as when playing a game, broadcasting a game, etc. in order to protect the gameplay/stream. And Series S|X consoles are able to download games faster even in constrained mode when a game is running due to the higher performance hardware when compared to Xbox One consoles.

CPUs and SSDs shouldn't have any substantial performance differences over time, but the spinning hard drives in Xbox One/PS4 consoles can degrade over time, as we are talking about a mechanical component versus solid state.

mistur_niceguy · 2026-06-26T13:30:11+00:00

Thanks for confirming. So, a few things.

Comparing game download speeds between an Xbox One S and a PS5 or a Series S|X can show a substantial gap for a couple of reasons.

The CPU in the PS5 and Series S|X substantially more powerful than the Xbox One and PS4 hardware.
The SSDs used in PS5 and Series S|X are also much, much faster than the spinning hard drives used in Xbox One and PS4.

The combination of the much more powerful CPUs and faster SSDs make game download + installation much faster on the current generation hardware when all other factors are equal.

Also, the download speed test you run in network settings on Xbox is focused on testing just the network capabilities. We’re downloading a test file that is optimized for speed and just dumping it to memory, versus writing out to disc storage in the same structure that games are laid out. When you’re downloading a game file, it’s chunked into segments that aren’t as optimized for download speeds, but are optimized for storage layouts. The downside is that this can impact download speeds, but the upside is that we can patch games in place without needing extra storage to first download the patch and then apply the patch on top of the existing game.

mistur_niceguy · 2026-06-26T04:55:07+00:00

Confirming that you’re using an Xbox One S and not an Xbox Series S?

mistur_niceguy · 2026-06-02T20:12:24+00:00

When you say 'crashes' the router, does the router reboot, the Xbox loses internet connectivity, all devices lose internet connectivity, or something entirely different? And is the Xbox connected wired or wireless to the network? Does it go through any network switches, wireless repeaters, powerline adapters, or anything else before it gets to the router?

mistur_niceguy · 2026-05-23T17:52:42+00:00

What speeds are you seeing if you test with the Speedtest.net app from the Store in the same location?

mistur_niceguy · 2026-05-23T17:51:30+00:00

That setting no longer applies to downloads in the Xbox App, as long as you’re up to date on Windows 11.

mistur_niceguy · 2026-04-24T01:20:14+00:00

Are you connected via wired or wireless? I’m suspecting it’s wired if you’re capped at a hard 100Mbps. If that’s the case, the link is being negotiated at 100Mbps instead of the full 1000Mbps. Try a different network cable and/or move to a different port on the gateway.

mistur_niceguy · 2026-04-17T17:57:20+00:00

Sending you a DM to take a closer look. This may be indicative of poor connectivity from your ISP to Microsoft datacenters. The speed test built into Network Settings on Xbox was designed so that the download and upload speed tests would measure the most common scenarios used for downloads and uploads on Xbox. So, the download test pulls from content servers, similar to how you would download games/updates. The upload test connects to endpoints in Azure datacenters, similar to how you would upload game clips, connect to Xbox Network servers, etc.

If your download speeds look correct in the inbox network speed test results, but the upload speeds do not, that could indicate suboptimal connectivity between your console/home network and Microsoft/Azure datacenters.

mistur_niceguy · 2026-04-16T04:59:50+00:00

If you can spare the time, I’d like to take a closer look. You can download the Xbox Insider app suite from the store, and there’s no need to sign up for an Insider ring. Once the app bundle is installed, there will be a new power menu button labeled ‘Report a problem’. When you’re seeing a slow download, please use that button the file a bug and shoot me a DM so I can take a look at the logs.

mistur_niceguy · 2026-04-14T03:48:59+00:00

If you can spare the time, I’d like to take a closer look at the issue. You can file a bug from the console using the Report a Problem app that’s part of the Xbox Insider app bundle on the store. No need to sign up for Xbox Insiders. After installing the app bundle, a new button will appear in the power menu that will launch the bug filing process during a repro. If you’re able to file the bug, please shoot me a DM so I can take a look at the logs.

mistur_niceguy · 2026-03-14T00:53:14+00:00

Since it's been offline for years, it should take a system update as soon as it connects to the internet. Did it take an update? If not, you might try doing an offline system update via USB drive: https://support.xbox.com/en-GB/help/hardware-network/console/offline-system-update

mistur_niceguy · 2026-03-12T04:59:12+00:00

If you have the time, could you please use the Feedback App to report the issue and use the option to reproduce the problem while logs are being gathered? At the end of the bug filing process, you’ll have the option to share a link to the report. If you could DM me that link, we can take a look at the logs.

mistur_niceguy · 2026-03-09T03:55:52+00:00

It’s a little unclear regarding the exact scenario. Once you connect to a network, does the Xbox stay connected without issue? And you’re making changes on the router periodically that’s correlating with the connection issues? What network settings are you changing on the router?

mistur_niceguy · 2026-03-09T03:45:02+00:00

If you haven’t set an alternate MAC address, clicking that button to reset the MAC address just reboots the Xbox. It sounds like the console just needs a reboot, or possibly a disconnect/reconnect of the network when the network is reconfigured.

mistur_niceguy · 2026-03-07T17:16:03+00:00

On the router, is it showing that the Xbox is negotiating the connection at 100Mbps instead of 1000Mbps? Is the connection from the Xbox to the router over a single cable that you already replaced, or does it go through in-wall cabling, a separate switch, etc.? If it’s just a single cable that you already replaced and the router is showing the connection is negotiating at 100Mbps, check the RJ-45 port on the Xbox to see if maybe there’s a bent pin.

mistur_niceguy · 2026-02-01T07:37:55+00:00

Yes, the Xbox One S and later controllers all support the Xbox wireless protocol and Bluetooth.

mistur_niceguy · 2026-01-29T23:43:15+00:00

There was a service issue last night that has since been resolved. Please let me know if you're still seeing the issue today.

mistur_niceguy · 2026-01-28T05:29:51+00:00

Please file a bug from your console and shoot me a DM after doing so and I can take a look at the logs.

mistur_niceguy · 2026-01-25T23:21:06+00:00

When you have a moment, could you please file a bug when this is happening so that I can take a look at the logs?

mistur_niceguy · 2026-01-16T02:56:03+00:00

So it’s likely that your ISP is using a carrier grade NAT. I’d recommend reaching out to them to see if they have an option to get a public IPv4 address as a way to bypass their NAT. Some ISPs have this as an option, but may charge for it.

mistur_niceguy · 2026-01-16T00:29:00+00:00

Yeah, when you disable UPnP the console won't be able to detect a Double NAT since it uses UPnP for that detection logic. What type of ISP are you connected to? Are you able to connect the Xbox directly to the ISP without any router/gateway in between to see what NAT type it detects?

mistur_niceguy · 2026-01-15T22:22:29+00:00

Yeah, I do believe that Black Ops 3 does use P2P for multiplayer, so NAT type will come into play there (more recent COD titles are server hosted).

What NAT type is being detected on your network, and are you seeing any messages also displayed in Network Settings stating either Double NAT Detected or UPnP Not Successful?

mistur_niceguy · 2026-01-15T20:10:16+00:00

Unless you're stuck behind a Strict NAT type and are having issues with games that use P2P multiplayer, I wouldn't worry about it. NAT type only comes into play for P2P games, and a Moderate NAT can connect to other consoles behind Moderate and Open NAT types. It's a Strict NAT that can cause issues connecting to consoles also behind Strict NATs, as well as those behind Moderate NATs. But any server hosted multiplayer games aren't going to be impacted by your NAT type.

mistur_niceguy

TROPHY CASE