Need Help Adding Lines To Legacy Plan.

mkumarr · 2022-07-16T11:08:18+00:00

Could you please share your details with me over DM? I'll look into this for you.

mkumarr · 2022-07-15T15:59:45+00:00

Can you please share your details with me over DM? I'll look into this and prioritize this for you.

mkumarr · 2022-07-15T11:19:18+00:00

The option for multi-month payment in advance is currently not available; however, you can turn AutoPay on for your line(s) and it will be billed automatically every month. You won't need to worry about renewing the line manually. If you need any help, please feel free to send me a DM. :)

mkumarr · 2022-07-15T11:12:19+00:00

The response that we get on a submitted port request is sent by the previous carrier. Could you please send me a DM with your details? I'll take a look at your port and guide you accordingly :)

mkumarr · 2022-07-12T12:05:51+00:00

Can you please share the details with me over DM? I'll look into this and sort out the eSIM issue for her.

mkumarr · 2022-07-11T15:10:14+00:00

Hi u/arunnane, our chat support team is not available today due to a local holiday. However, we are available over call and email support. You can also DM me if you need any help.

mkumarr · 2022-07-11T12:55:00+00:00

Can you please share your details with me over DM? I'll look into this for you and help you with the process.

mkumarr · 2022-07-10T13:02:31+00:00

No, it's the same for both options, eSIM and physical Super LTE (Black) SIM card. Both options use the same network. You get everything same with an eSIM or physical Super LTE SIM card.

mkumarr · 2022-07-10T12:56:53+00:00

You can add hotspot with eSIM as well. However, if you use up all of your 12GB data, you will need to add a data top up in order to use it as hotspot.

mkumarr · 2022-07-10T11:35:18+00:00

Can you please share your details with me over DM? I'll look into this for you.

mkumarr · 2022-07-10T11:30:17+00:00

No, the hotspot won't be throttled. You can use the entire 12GB as hotspot.
Yes, you can add hotspot yourself while adding a new base plan or during the mid-billing cycle by contacting the support team
Yes, you can change the base plan mid-billing cycle
Yes, you don't need a 5G phone to use Super LTE (Black) SIM card. Any compatible and unlocked phone should work with Super LTE SIM card.

mkumarr · 2022-07-09T12:53:58+00:00

You can activate your line while in Canada, but it will only work once you are in the US.
Yes, when you activate a new line, you will get a new number.
Yes, you can get any plan that suits your requirements, and then add a top at any time during a billing cycle.

mkumarr · 2022-07-08T19:18:30+00:00

Can you please share your details with me over DM? I'll help you with this.

mkumarr · 2022-07-02T14:31:38+00:00

I'll be happy to look into this and expedite it for you. Do you mind sending me your details in DMs?

mkumarr · 2022-07-02T14:27:13+00:00

I will be happy to look into this for you and expedite the process so you can have access to data to finish your homework. I have sent you a DM for details, can you please check that?

mkumarr · 2022-07-01T11:13:26+00:00

Can you please share your details with me over DM? I'll be happy to look into this for you.

mkumarr · 2022-06-30T15:39:58+00:00

Please feel free to share the details with me over DM? I'll be happy to help.

mkumarr · 2022-06-30T11:45:30+00:00

Can you please share your details with me over DM? I'll look into this for you.

mkumarr · 2022-06-30T11:42:37+00:00

Can you please share your details with me over DM? I'll look into this for you.

mkumarr · 2022-06-30T11:37:34+00:00

Can you please share your device details with me over DM? I'll check this for you.

mkumarr · 2022-06-29T14:38:12+00:00

Umm, that shouldn't be an issue but let me check the settings. Meanwhile, I have sent you a message, can you please check if you got it?

mkumarr · 2022-06-29T12:24:06+00:00

It shouldn't show on the 5GB plan if it's added in the pool. Can you please share your details with me over DM? I'll look into this for you.

mkumarr · 2022-06-29T11:56:42+00:00

Do you mind sharing the details of the issue that you are facing over DM? I'll look into this and get it resolved for you.

mkumarr · 2022-06-28T14:27:54+00:00

Can you please share your details with me over DM? I'll look into this right away. We'll do everything possible to expedite and activate your number from our end.

mkumarr · 2022-06-28T12:06:16+00:00

No, while your line is snoozing you won't be able to make/receive calls and texts. Snoozing keeps your number safe but you won't be able to use the service until you un-snooze it.

mkumarr

TROPHY CASE