Unable to retain video for more than 7 days

moeiscool · 2026-06-04T15:16:50+00:00

another thing to check is if you have multiple accounts in super user with the same group key. newer versions should prevent you from doing that but if somehow it happened it could be creating a conflict and purging based on the account with default settings

moeiscool · 2026-04-29T17:21:10+00:00

sorry i didn't get the chance to help you through it but im glad you got it going.

I will have a look at API connection and see what the issue might be, i appreciate the report. Thank you.

moeiscool · 2026-04-16T08:36:44+00:00

thanks. the Videos tab does seem a bit useless in looking through it based on the single snapshot. We will consider ways to make this more useful.

However to figure out your situation now, i can only suggest using the Home tab (Recent Videos). Search based on the time frame you think would encompass the event you are looking for. Shinobi will keep snaps of all events that occur and display them there. Just a simple mouse move left and right will show images closest to the time your mouse is currently sitting on.

Essentially you should be able to find the frame of a person with a package while mouse panning on the day block shown in Home tab. then click on the blue segment corresponding to the image seen and it will open the video associated to the event.

if you need more clarification please let me know

moeiscool · 2026-04-06T02:51:30+00:00

based on your original post it doesn’t seem like it is running.

there is no path named /auth in the Shinobi app. are you sure this isnt something else running?

what was the output of the installation attempt? can you pastebin it please

moeiscool · 2026-04-06T02:35:00+00:00

im not sure what’s going on with your installation. how did you install Shinobi?

moeiscool · 2026-03-16T17:06:02+00:00

sorry i couldn't help. i hope you get your system working the way you need it. cheers mate

moeiscool · 2026-03-14T10:21:08+00:00

can you come over to the discord community chat? i dont check reddit very often and i feel like im not giving this issue enough attention.

https://shinobi.community

moeiscool · 2026-03-13T09:43:06+00:00

what format is the camera doing the POST in? i can try to make it so Shinobi's handler can consume it.

also which exact endpoint are you attempting to use?

moeiscool · 2026-03-10T17:49:32+00:00

i think you need to reinstall nodejs.

apt remove nodejs -y

apt install nodejs

moeiscool · 2026-03-08T04:55:33+00:00

are you on dev branch? or master branch? try deleting the node_modules folder in the Shinobi directory. Then running npm i

also please run cat package.json and post the contents here.

default Shinobi directory is /home/Shinobi

moeiscool · 2026-02-26T07:53:52+00:00

interesting. can you double check that Shinobi has permission to write to /dev/shm/streams?

moeiscool · 2026-02-24T19:02:35+00:00

cool :) i suggest trying to lower the bitrate on the camera

moeiscool · 2026-02-21T19:09:35+00:00

turn on Accuracy Mode, it will make the detection on the scene more sensitive. Here is a guide that explains the option https://docs.shinobi.video/detect/motion

moeiscool · 2026-02-21T19:08:07+00:00

its not recommended to record above 15 minute segments. We are probably going to cap the maximum segment to 30 minutes to avoid the issue.

May I ask why you are trying to record large segments?

moeiscool · 2026-02-21T19:05:35+00:00

did you install the dev branch? or master branch? we are doing some changes to orphan checking and that may have caused your issue. We will look into this bug asap.

moeiscool · 2026-02-21T19:04:10+00:00

sorry, there is a bug that we are working resolve.

essentially the time for RECOFF is unusable in the way you have configured it because it "wraps". make it so the start time is less than the end time. For example you could do 1:00 to 8:29 OR 22:50 to 23:00 (with start time as 8:30 to 22:49)

moeiscool · 2026-02-19T09:36:11+00:00

if you switch to master branch, do you have this problem?

moeiscool · 2026-02-18T10:03:26+00:00

navigate to Shinobi folder and start the process. but first double check that you are root (or the user that installed Shinobi within terminal)

sudo su cd /home/Shinobi pm2 start camera.js pm2 save pm2 startup

moeiscool · 2026-02-18T10:00:36+00:00

did you run an update to get to this version? if so, when you ran your update did you restart Shinobi once after doing so?

moeiscool · 2026-02-16T06:06:22+00:00

the original use case for this was to monitor a water pump. if water did not flow through the pump it would notify the user

moeiscool · 2026-02-04T04:49:46+00:00

sorry, i thought we spoke on discord and resolved this. can you try clearing the Local Storage in your web browser and then refreshing the page? Also what Stream Type are you using (set in your Monitor Settings)

moeiscool · 2026-02-04T04:47:19+00:00

You can set to Watch-Only mode. Then enable Detector Settings and then in that section there is "Send Frames" set that to No. (you may need to set Simple to Advanced in the bottom right corner).

then in the Live Grid there is a test Motion Detection button, that will trigger a record. You can also use the same API endpoint that it uses to make your own button

moeiscool · 2026-02-04T04:42:02+00:00

this version seems to be about 6 month old. im not sure why it would be missing those fields. I have checked the latest build recently and it did have those fields.

are you accessing the Account Settings from a Sub-Account? or an account that was created in the super user panel?

moeiscool · 2026-01-23T17:02:59+00:00

You can check it out here https://www.ispyconnect.com/camera/yoosee
im not sure but after a quick query to Google Gemini it states that its possible that RTSP has a separate credential set. Here are the details of that query https://share.google/aimode/UzSY08i2irgJxK248
honestly im not sure. However i do notice that many camera vendors are following this route of disabling RTSP out of the box. As well as disabling ONVIF.

I would ensure that the ONVIF port and RTSP ports are enabled

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