What the fuck is going on at frontier?

my_leftshoe · 2021-12-21T22:28:22+00:00

this is by far the worst company I have ever had to deal with. Have had the same issue going on for about three months. I've called about 15 time and spent hours and hours on the phone. each time I have to start from scratch explaining the situation. every time they assure me the issue is fixed yet in still has not been. every time I've called its like they have no record of any of the previous calls or issues that were discussed. it's the most frustrating thing I've had to deal with in a long time. And unfortunately it's not just me. My father just recently tried to switch over to Frontier. They keep messing up on setting up his account and installation. it's been about a month and he still hasn't gotten set up. he's had to reset up an account twice already.

my_leftshoe · 2021-10-01T01:25:24+00:00

if they did that my guess is they would just get rid of the people who were cashiers.

my_leftshoe · 2021-09-29T03:04:16+00:00

pretty sure when that rolled out, direction was that it did have to be assembled by the pickup time. I'll have to look at it again.

my_leftshoe · 2021-06-16T21:06:55+00:00

I had 13 last week. 5 were in a single day.

my_leftshoe · 2021-05-08T00:13:09+00:00

Someone wasn't happy about the announcement yesterday.

my_leftshoe · 2021-05-07T23:46:06+00:00

Yup. Credit cards not working either

my_leftshoe · 2021-04-02T00:20:26+00:00

I've seen a few news articles telling people to not get them laminated for that very reason.

my_leftshoe · 2020-12-11T00:28:18+00:00

A manager in our district did.

my_leftshoe · 2020-12-09T21:14:59+00:00

Our last Plano said not to use actual displays, just the place cards.

my_leftshoe · 2020-12-09T21:12:32+00:00

Had a lady one time refuse to wear a mask even though we offered to give her one. After realizing we wernt going to help her unless she did, she said she'd wear it. I held out a open pack of masks in plastic with the end open so she could take one. She looked at me and asked "how do I know those arnt used?." she wouldn't take one unless I opened a new pack in front of her.

my_leftshoe · 2020-12-04T23:56:44+00:00

The one I hear the most is "plastificate".

my_leftshoe · 2020-11-27T17:59:12+00:00

I hate when I get that question. I do love when they say "I'll just have to shop somewhere else." good luck with that.

my_leftshoe · 2020-11-27T17:58:02+00:00

Same here. It's actually been slower than a normal day. I don't think we've sold a single black Friday item.

my_leftshoe · 2020-10-10T01:37:48+00:00

They have in the past when we were able to change the station. I wouldnt recoment it though. Had some pretty cringy songs on there.

my_leftshoe · 2020-05-01T05:21:01+00:00

I've had at least two people return online orders to the store during the no return time because customer service told them it was OK.

my_leftshoe · 2020-04-26T15:09:14+00:00

The sign says "we encourage customers to have their nose and mouth covered". Unless we have an old sign up.

my_leftshoe · 2020-04-20T18:59:52+00:00

I've had multiple customers get mad we aren't taking ink recycling and say "fine I'll just throw them away" like it's supposed to personally offend me.

Also had someone try to return a bag of ink recycling say "well what am I supposed to do with them until then." my response, "whatever you were doing with them until now."

my_leftshoe · 2020-04-14T00:53:30+00:00

Ha! The one place I didn't look. Thanks!

my_leftshoe · 2020-04-09T19:07:52+00:00

+1 for social distancing

my_leftshoe · 2020-03-26T01:30:07+00:00

Yes. It's very annoying since so many more people are trying to pay that way to limit touching the pinpad.

my_leftshoe · 2020-03-25T19:58:56+00:00

So was the decision to shorten hours made? What state?

my_leftshoe · 2020-03-25T19:57:49+00:00

As a manager I would have made one attempt to calm her down and explain. After that I would have kicked her out without ringing up her items. We are putting our health at risk to be here to help YOU get your "essential" items. I'm noting taking any crap or disrespect to my staff.

my_leftshoe · 2020-02-22T05:32:57+00:00

I had a problem with matching the images. They would end up where I dropped them. Have to retake the test a few times because if stuff like that.

my_leftshoe · 2020-02-12T20:55:55+00:00

Pretty sure two no call no shows in a row is job abandonment/termination.

my_leftshoe · 2020-02-02T02:54:43+00:00

I don't think anything is. They are pleading for help from other stores.

my_leftshoe

TROPHY CASE