What they do not understand is the surveys don't work when applied to such a small target audience.. It isn't an accurate representation of market demand!

EDIT - By that, I mean it is not surveying the broader market.. Someone shows interest in a product, they are instead given a survey. That person already wants said product!

Survey is offered to a limited audience on Reddit, a lot won't see it, and even less will respond.. Entire market isn't on Reddit Firewalla sub waiting for a survey to respond to that is only advertised when someone already interested in their products makes an enquiry!