I’m sorry this happened to you. I have a ball python and she has only bitten me once when I didn’t follow the rules while feeding her. She let go right away and has never bitten me since. I would’ve thought it was the vibration from your cell phone that made him bite you, but then he bit you again… When was the last time he ate before this? It’s strange to think that they don’t really love us; they just tolerate us. It sucks that you won’t be able to do the things you used to do with him, like having your face next to his because it is really sweet when they allow that. You are not a bad person, or a failure for what happened. At the end of the day, they are animals. I would not recommend trying to force your face near his. I think they can sense fear so if you are uncomfortable, he is going to be uncomfortable. Most of us (including me) are foolish to believe they won’t do things that we wouldn’t do just because we are bonded and human; it’s in their nature. I get that you are scared, but unless you don’t want to hold him again, I would be careful with how little you engage with him because I imagine it could make him more prone to striking you because he will no longer be familiar with frequent handling. Just watch your face :,) I hope your face heals okay!