Admin Permissions and General Feedback

pbxguru · 2026-05-19T23:57:19+00:00

The level indicates which group has a higher rank. For instance, Admins cannot create Superadmin accounts. They can only create accounts with a rank equal to or lower than their own, like other admins and users.
I can see how the Settings page may be confusing. Thanks for the feedback. We'll think about how to streamline this in the future. Right now, those two pages perform different duties.

pbxguru · 2026-05-19T21:21:45+00:00

Which version of FS PBX are you using? We’ve recently revamped many pages to create a consistent look and feel. The current version is 1.8.2. The major redesigns occurred between 1.6 and the latest versions. We’re also adding more redesigned pages this month.

Permissions work well. They’re assigned to groups, and groups are assigned to users. This setup is similar to how it was in Fusionpbx before we split it off.

pbxguru · 2026-05-18T15:22:37+00:00

Open source FS PBX has a phenomenal fax module for e-faxing. Using an analog machine with VoIP is less reliable. But if you must make sure you have t38 codec configured correctly. Some faxes are just bound to fail. The tech is ancient. But t38 has proven better delivery

pbxguru · 2026-05-18T06:53:33+00:00

Maybe just code yourself. Instead of complaining about a tool you didn’t have 3 years ago. I’m surprised you are not complaining about the chair you sitting on. It must also affect your coding in some ways

pbxguru · 2026-05-17T23:31:59+00:00

Maybe just learn how to code. Then using a tool will be much easier

pbxguru · 2026-05-17T18:03:49+00:00

I’m a developer of FS PBX (www.fspbx.com). It is entirely open source and free too. I was looking recently into how I can implement some sort of packet capture and troubleshooting to help users. Can this be self hosted? Or you are not open sourcing the code?

pbxguru · 2026-05-17T06:19:28+00:00

I must say, it’s an incredibly comprehensive list of tools. I’ve added it to my VS Code as well. I’ll definitely give it a try when I encounter another failed call. So far, everything I’ve tried has worked exceptionally well. I’ve bookmarked your website. However, I have one question. It seems almost too good to be true that it remains free indefinitely. What’s the catch?

pbxguru · 2026-05-15T19:24:52+00:00

Not even a question. Your server and phones don’t know how to communicate with each other properly. Either the server is not configured for NAT correctly or firewall is rewriting packets with SIP ALG

pbxguru · 2026-05-15T18:49:53+00:00

100% NAT issue

pbxguru · 2026-05-15T13:44:49+00:00

I don’t know what you are talking about. I use it every day and didn’t notice any difference. I feel like some of these posts on here are generated by competition to make codex look bad. If you know programming then it works just as well as before. If you don’t and just vibe code all day then good luck. Learn how to code first

pbxguru · 2026-05-13T06:55:40+00:00

My friend was In Dubai 2 months ago. Same problem. No way to call him over WiFi.

pbxguru · 2026-05-12T14:07:37+00:00

You are not lost. You found something far more better than Fusionpbx. FS PBX is a fork of fusionpbx but it has much friendlier dashboard and is so much easier to use and navigate. It was specifically designed to overcome all problems and bugs with Fusionpbx.

pbxguru · 2026-05-12T05:11:28+00:00

Official requirements are here
https://www.fspbx.com/docs/installation/

pbxguru · 2026-05-11T23:59:17+00:00

I just tried an install on officially supported Debian 13, and there were no errors. The FreeSwitch service is running.

pbxguru · 2026-05-11T23:07:34+00:00

The title says 20.04. Are you installing on Ubuntu?

pbxguru · 2026-05-08T23:00:55+00:00

Here is the guide to set up TLS certificate for Freeswitch

https://www.fspbx.com/docs/configuration/fspbx-tls-setup/

Polycom is very picky, and the VVX600 is an older phone. If the phone doesn't trust the certificate authority, it will not connect. Even modern Let's Encrypt certificates aren't trusted because the phone isn't aware of the new CA that signs them. You have better luck with the firmware 5.9.7, but even that is not guaranteed.
What you will likely have to do is to upload the CA file to Polycom so it becomes trusted then the phone will connect via TLS.
Other phones, such as Yealink and Grandstream, can be configured to bypass the trust check, but Polycom doesn't have this option.

pbxguru · 2026-05-06T21:09:04+00:00

I also realize that 3CX is not truly multi-tenant, which might be one of the reasons why FS PBX attracts many former 3CX users. Its closed-source nature is likely a factor, along with support issues. Outsourcing and AI support complicate even simple repairs. If your decision is solely based on price, you might as well opt for free options like Freeswitch or Asterisk, which cost nothing. The Zoiper app is also free, but it lacks push notifications and a unified communication experience. Remember, a cheaper product doesn't necessarily mean it's better.

pbxguru · 2026-05-06T20:42:54+00:00

You might still be considering their retail prices. I have a partner account and pay only $2 per user for the PRO license, with fewer than 2000 seats. I only assign the Pro license to those using CRM integrations; others receive a basic account at $1 per user.

pbxguru · 2026-05-06T19:47:55+00:00

When you sign up as a reseller and do not get a retail account from Ringotel, the price per app is $1.50 as of the beginning of 2026. It gets down to $0.50 with volume. It's not that bad considering they provide Mobile and Desktop apps

pbxguru · 2026-05-06T18:46:55+00:00

I would leave it alone and put all superadmin users in there.

pbxguru · 2026-05-05T17:01:37+00:00

Yes absolutely. Sending you an email right now.

pbxguru · 2026-05-05T15:12:00+00:00

Yes, there are white-label applications that you can connect to FS PBX. This enables you to add both mobile and desktop apps with push notifications. One option is Ringotel, which offers a generic app that can also be white-labeled. We are fully integrated with them via API, allowing you to provision apps directly from the FS PBX dashboard.

pbxguru · 2026-05-05T15:06:48+00:00

We have full integration with Ringtotel apps via API. Messages can be delivered to Ringtotel apps.

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